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Founders Associate Internship at telli | Berlin

telliBerlin
On-site Intern

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Experience Level

Entry Level

Qualifications

QualificationsStrong analytical skills and attention to detail. Ability to thrive in a fast-paced environment. Excellent communication and interpersonal skills. Proficiency in Excel and familiarity with financial reporting. Interest in AI technology and customer experience.

About the job

About Us

At telli, we are pioneering the first AI-native phone system.

Since our launch last year at Y Combinator, the investors behind Airbnb, Stripe, Twitch, and Coinbase, we have achieved over $2M in annualized revenue with a compact team of just 12.

Many businesses struggle with customer communication, not due to a lack of care, but because they cannot manage the high volume of calls. This leads them to depend on low-quality outsourced call centers or to waste valuable hours on repetitive calls.

With telli, our clients utilize AI voice agents to handle routine calls, allowing human agents to focus on meaningful customer interactions. This enhances efficiency, boosts team morale, and elevates the overall customer experience.

Traditional phone systems were not built for an AI-centric environment. Therefore, we are developing the first AI-native phone system that enables businesses to manage both human and AI teams through a single platform.

Our founding team has an in-depth understanding of this issue, having operated a 150-person internal call center at Enpal. We know firsthand the challenges and costs associated with scaling high-quality customer experiences via phone.

The potential for growth is immense, and we are just at the beginning of our journey. Our mission is to empower every company to deliver a world-class customer experience by eliminating the era of subpar call centers.

Mission

As the Founders Associate Intern at telli, you'll collaborate closely with the founding team on finance, legal matters, operations, and special projects. You will gain valuable insights into the operations of an early-stage AI company and play an integral role in driving efficiency and speed.

What You’ll Do:

  • Contribute to building the operational foundation that supports telli’s growth.

  • Lead special projects, facilitating initiatives by coordinating stakeholders and ensuring timelines are met.

  • Assist in finance operations by maintaining reports, following up on invoices, and managing payment flows.

  • Support the growth team in securing new customers by managing legal and compliance processes.

About telli

telli is at the forefront of revolutionizing customer communication with our innovative AI-native phone system. Our mission is to enhance customer experiences while optimizing operational efficiency for businesses of all sizes.

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