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French Field Support Specialist

On-site Contract

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Experience Level

Experience

Qualifications

• Proficient in deploying applications and troubleshooting issues.• Strong communication skills in French and English.• Ability to manage time effectively and prioritize tasks.• Experience with ITIL frameworks is advantageous.• Willingness to travel as required.

About the job

Hello,

I hope this message finds you well!
My name is Ramya, and I represent Blackapple Solutions Ltd. We currently have an urgent opening for a French Field Support Specialist on a contract basis located in Paris, France. Below, you will find the detailed job description for your review. Please express your interest as soon as possible by sending your updated CV along with the details requested below so that I can forward your application to our client, NIIT. Additionally, feel free to refer any friends or colleagues who might be interested in similar roles.

Kindly provide the following information at your earliest convenience:

Availability/Notice Period:
Current Location:
Total Experience:
Years of Relevant Experience:
Current Salary:
Expected Pay Rate:
Nationality/Visa:
Willingness to work in Paris, France (Yes/No):
________________________________________
Job Description:
Role: French Field Support Specialist
Location: Paris, France
Job Type: Contract (3-6 months)
Client: NIIT

Responsibilities:
• Deploy packaged applications and patches.
• Re-image or deploy OS images on laptops and desktops.
• Resolve and troubleshoot various issues within agreed SLAs for incidents or requests.
• Change backup tapes on the server according to the scheduled plan.
• Utilize Altiris and SCCM for deployment solutions.
• Experience with Windows Server 2012 is essential.
• Configure mailboxes on Exchange Server 2010.
• Set up iPhones and iPads for users to manage company emails using Mobile Iron.
• Conduct patching of network ports.
• Exhibit excellent customer service skills.
• Collaborate effectively as part of a team.
• Some travel to other locations, particularly Lille, is expected.
• Manage multiple site locations.
• Comfortable interacting with senior client management.
• Strong understanding of SLAs, especially in high-priority incident environments.
• ITIL V3 Foundation certification is preferred but not mandatory.
• Proven experience in challenging environments.

Best Regards,
Ramya
Junior IT Recruiter (UK & Europe)
Blackapple Solutions Ltd
8 Cherry Tree Centre, Market Street, Huddersfield,
West Yorkshire, United Kingdom, HD1 2ET
Contact: +44-2035142336 EXT (917)
Web: www.blackapple-solutions.co.uk

About Blackapple Solutions Ltd

Founded in 2004, Blackapple Solutions Ltd (BSL) is dedicated to delivering exceptional technology consulting and services worldwide. Our expertise spans Information Technology, Enterprise Resource Planning (ERP), and Engineering consulting, with our goal of becoming a globally recognized Systems Integration Company.

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