About the job
At Compass, we are dedicated to assisting individuals in finding their ideal living spaces. Since our inception in 2012, we have been at the forefront of transforming the real estate landscape through our comprehensive platform that enables residential agents to provide unparalleled service to both sellers and buyers.
Note: This is a full-time, in-office position located at our @properties office in Chicago, IL.
As a Front Desk Administrator, you will be the first point of contact for clients and visitors. You will operate a multiline telephone system to manage incoming calls, warmly greet visitors, and ensure they are directed to the appropriate personnel. Your support to the office staff will include the following responsibilities:
- Welcoming on-site visitors, assessing their needs, and notifying the relevant personnel.
- Handling incoming calls, clarifying the purpose of the call, and redirecting to the suitable department.
- Providing accurate information about the organization, including directions and inquiries as necessary.
- Conducting basic searches, updates, and audits in the Multiple Listing Service (MLS).
- Working on designated projects assigned weekly, monthly, and quarterly.
- Creating and maintaining recruitment packets, listing and buyer packets, and managing form drawers.
- Organizing and upkeeping schedules.
- Supporting agents by addressing their inquiries and providing training related to technology and office procedures. Guiding agents to the correct department when required.
- Receiving, sorting, and routing mail, as well as communicating with the messenger service for inter-office deliveries.
- Maintaining fax machines, assisting users, and processing incoming faxes.
- Performing various clerical tasks, including maintaining files, photocopying, scanning, and collating.
- Ordering office and kitchen supplies as needed.
- Conducting daily cleaning tasks throughout the office, including kitchen and restroom maintenance.
- Restocking supplies and managing weekly inventory.
- Completing other assigned duties and projects as necessary.
