Front Office Service Manager

Join Digital Divide Data as an AI Solutions Manager, where you will lead the charge in developing innovative AI solutions that empower communities and organizations. You will be responsible for managing AI projects, collaborating with cross-functional teams, and ensuring the successful delivery of AI-driven solutions that meet client needs.In this role, you will leverage your expertise in artificial intelligence, project management, and strategic thinking to drive initiatives that enhance operational efficiency and deliver measurable results.

Job Title: Sales ManagerLocation: TanzaniaWe are currently seeking a dynamic and results-oriented Sales Manager to join our client, a leading provider of HVAC solutions. This role is crucial for driving sales strategies aimed at sustainable growth and executing the annual sales plan within the region.The Sales Manager will be responsible for achieving sales targets, expanding market coverage, and enhancing profit by developing new sales channels for both existing and new product lines.Key Responsibilities:Achieve sales targets by expanding market coverage across various sectors.Manage business relationships and support local distributors in establishing a robust sales network.Identify and develop new B2B and B2C sales channels.Coordinate sales efforts with engineering, service, marketing, and other teams.Monitor stock availability and ensure timely customer updates on new product launches.Effectively address and resolve customer issues and complaints.Prepare monthly reports, market research, and competitive analysis.Perform any additional tasks as requested by the line manager.

Role overview distro is seeking an AI Automation Specialist based in Nairobi, Nairobi City. The position centers on designing and launching automation solutions that use artificial intelligence, with a particular focus on Microsoft technologies. The work combines AI, enterprise automation, and governance to drive operational improvements through AI-driven agents and streamlined workflows. Main responsibilities Design and deployment: Build AI-powered automation and autonomous agents to handle repetitive tasks, research, data processing, and decision support. Orchestration: Develop and manage orchestration of AI agents using platforms such as Anthropic Claude, Azure AI, and OpenAI. Workflow optimization: Create and maintain automation workflows with Microsoft Power Automate (Cloud and Desktop). M365 integration: Connect automation solutions with Microsoft Teams, SharePoint, Outlook, Excel, and Dataverse. Azure architecture: Deliver solutions using Logic Apps, Azure Functions, and Azure AI Services. Subject matter expertise: Lead projects involving Microsoft Power Platform (Power Apps, Power BI, Copilot Studio) and Anthropic Claude API, including prompt engineering. Governance and compliance: Make sure all automation solutions meet data privacy, security, and responsible AI requirements. Metrics: Set and track key performance indicators to measure automation effectiveness and efficiency gains.

Join our dynamic team as a Sales Representative in Networking Solutions at Teltonika in Nairobi, Kenya. This is a fantastic opportunity to enhance our regional presence and expand our portfolio across East Africa. At Teltonika, our Networking Solutions Business Unit specializes in the development and manufacturing of high-quality industrial and enterprise connectivity solutions, including routers, switches, gateways, and modems. Our innovative networking devices are pivotal in the realms of Industry 4.0, Smart Cities, and Green Energy. We empower every motivated sales representative to not only refine their sales expertise but also to gain in-depth knowledge of our products, leading to significant earning potential.

Join our dynamic team as a Business Development Representative focusing on cutting-edge security solutions in Nairobi, Kenya. At Teltonika Security Systems, you will develop your B2B sales expertise while representing world-class security technology.Our Security Business Unit designs and manufactures innovative security solutions that enhance alarm systems and intrusion detection. By leveraging the latest technological advancements, Teltonika is setting new benchmarks in integrated security.This role is a fantastic opportunity for a motivated sales professional to refine their skills, gain in-depth knowledge of our product offerings, and achieve significant financial rewards.Key Responsibilities:Conduct market research to identify growth opportunities in East and West Africa.Acquire new clients through effective cold calling and networking strategies.Nurture lasting relationships with clients through regular communication, presentations, and site visits.Draft commercial proposals and manage contracts to meet sales targets.Represent Teltonika at trade shows and business meetings.Maintain and update our CRM database for effective client management.Work closely with technical support teams and product specialists to fulfill customer needs.Qualifications:A minimum of 3 years of proven success in a B2B sales role.Comprehensive understanding of the security technology landscape in East and West Africa.Fluent in English, both spoken and written.Exceptional communication, negotiation, and interpersonal skills.Organized, results-driven, and eager to tackle challenges head-on.Strong presentation skills and business acumen.Adept at building industry relationships to foster business growth.Willingness to travel throughout the region to expand our client base.A proactive, opportunity-driven mindset.What We Offer:Unique prospects for professional growth within a rapidly expanding organization.An environment where curiosity thrives, with opportunities for knowledge sharing through training sessions, conferences, and business trips.The chance to expand your expertise in IoT through exciting projects.Comprehensive professional training covering sales and product knowledge at our Teltonika B2B and IoT Academies.Frequent travel opportunities for meetings and exhibitions both locally and internationally.Celebration of achievements and milestones.

Join talentsafari as a Senior Odoo Consultant and Solution Architect, where you will leverage your expertise to design and implement innovative solutions for our clients. Your role will involve collaborating with cross-functional teams to ensure the successful deployment of Odoo applications, optimizing business processes, and providing exceptional support to users.

Join our innovative team at RWS as an AI Data Specialist, where you will play a pivotal role in enhancing AI-generated content in Oromo. Position Type: FreelanceLocation: RemoteWork Schedule: Part-time - Minimum 10 hours per week, with a flexible schedule allowing you to work at your convenience.Start Date: ImmediateDuration: To Be ConfirmedCompensation: Project rates dependent on the vendor’s location Contribute to the Future of AIAre you a student, a recent graduate, a stay-at-home parent, or a gig worker looking for flexible remote opportunities? Join us in shaping the development and safety of cutting-edge AI models! Your RoleIn this position, you will engage in a variety of data-centric tasks, which include:- Collecting, evaluating, and annotating data.- Conducting pairwise comparisons.- Executing counting tasks.- Tagging and labeling objects across various content formats, including audio, video, images, and collected data. What We Seek:- Native fluency in Oromo- Proficiency in English: Fluent or advanced English skills (B2–C2 levels)- Preferred AI & Data Skills: Experience in machine learning, data collection, preprocessing, evaluation, quality assurance, and annotation. What We Offer:- Flexible working hours- Opportunity for additional income- Prompt payment schedule- Ideal for students, part-time workers, or stay-at-home parents#LI-CAN17

Lead initiatives to attract and retain clients through strategic, solution-oriented business development.Oversee customer onboarding, training, and successful integration of AI-driven products.Serve as the main liaison between clients and our internal product and technology teams.Create and conduct impactful training sessions for clients and partners.Facilitate pilot programs, demonstrations, and ensure success post-implementation.

Join RWS as a freelance AI Data Specialist focusing on enhancing AI-generated content in Amharic. This part-time, remote role offers flexibility in your work schedule, allowing you to contribute to the development and safety of AI models while earning extra income. Your responsibilities will include data collection, evaluation, annotation, and various tagging tasks across multiple content types such as audio, video, and images. Start immediately and make a meaningful impact in the AI landscape.

Join Digital Divide Data as a Supervisor in our AI-ML Data Annotation team focused on Advanced Vehicle (AV) and Advanced Driver Assistance Systems (ADAS). In this pivotal role, you will oversee and guide a team dedicated to ensuring high-quality data annotation that drives innovation in AI and machine learning applications. Your leadership will be vital in enhancing data accuracy and supporting the development of cutting-edge technology within the automotive industry.

As a Client Partner at Aleph, you will play a pivotal role in developing and nurturing key client relationships. Your expertise will help drive strategic initiatives and enhance our clients’ engagement with our digital solutions. We are looking for an individual who is passionate about technology, possesses strong analytical skills, and has a proven track record in client management. You will work closely with cross-functional teams to deliver exceptional service to our clients, ensuring their needs are met with precision and care.

Operational Strategy & Leadership:Lead the development and execution of operational strategies aimed at driving the company's growth and achieving its objectives. Inspire and guide the operations team, cultivating a culture of excellence and continuous improvement.Process Improvement:Identify opportunities for process enhancements to boost operational efficiency and effectiveness. Leverage data and analytics to monitor performance metrics and inform decision-making.Resource Management:Supervise resource allocation, encompassing staffing, equipment, and materials, to ensure optimal utilization. Foster strong relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.Logistics & Supply Chain:Oversee logistics and supply chain operations to guarantee timely and cost-effective product delivery. Implement best practices in inventory management to minimize costs and maximize efficiency.Compliance & Risk Management:Ensure adherence to industry regulations, safety standards, and company policies. Proactively identify and mitigate operational risks, implementing corrective actions as necessary.Facility Management:Manage the maintenance and operation of company facilities to ensure a safe and productive work environment. Collaborate with facility management teams to address operational issues effectively.Customer Service & Support:Work closely with the sales manager to maintain high levels of customer satisfaction by overseeing customer service operations and resolving any issues. Implement customer feedback mechanisms to enhance service delivery.Budgeting & Financial Management:Develop and manage operational budgets, ensuring financial targets are met while optimizing resource allocation.

Join our dynamic team at Salix Data Africa Limited as a Project Manager, where you will play a key role in steering a variety of internal and external projects from inception to completion. You will independently oversee project lifecycles, crafting thorough project plans, task lists, and timelines, while efficiently allocating resources.Collaboration is at the heart of what we do; you will work alongside developers, operations teams, and various departments to ensure timely and scoped deliverables. As the main point of contact for your assigned projects, you will keep stakeholders informed and engaged throughout the process. Your keen insight will help you monitor milestones, track task progression, and prepare regular status updates for leadership.Proactively identifying potential roadblocks and escalating issues as necessary will be essential to mitigate project risks. You will maintain precise project documentation and communications, ensuring everything is appropriately archived. Weekly Capacity Reports and updates to the New Business Report post-SOW are part of your responsibilities, along with conducting Service Failure Reports when necessary.Collaboration with Senior Project Managers will enable you to resolve escalations, align on strategic objectives, and request additional resources when needed. Your involvement in process enhancements and team initiatives will contribute to refining project management practices across the organization. After project completion, you will conduct reviews to capture lessons learned and identify opportunities for improvement.

At Careers Activate Talent, we are dedicated to providing expert operations and supply chain advisory services tailored for beauty brands aiming to scale with precision and dependability. Our partnerships with high-growth consumer brands focus on enhancing operational infrastructure, optimizing margin performance, and ensuring reliable product availability.This role is situated in a dynamic, execution-oriented environment where attention to detail and accountability are paramount.Position OverviewThe Operations Manager plays a vital role in ensuring that our clients receive the right products in the right place at the right time. This hands-on position encompasses daily supply and material planning, purchasing execution, vendor coordination, data integrity, invoicing processes, and collaboration with logistics and fulfillment partners.A primary responsibility includes maintaining inventory and safety stock targets while proactively managing financial exposure. The Operations Manager will oversee purchasing and invoicing workflows from initial review to executive approval, ensuring the accuracy of critical operational data such as item master records, BOMs, and product costs.To succeed in this role, candidates must demonstrate strong analytical skills, proficiency in developing and managing Excel-based planning and financial models, and the ability to function effectively in capacity-constrained environments. The ideal candidate will possess a solid foundation in supply planning paired with a strong sense of ownership, meticulousness, and execution discipline.Key ResponsibilitiesOperational AccountabilityMaintain inventory and safety stock targets while managing product availability and inventory risk.Facilitate regular cross-functional meetings to synchronize on priorities, risks, and constraints.Supply & Material PlanningOversee end-to-end supply and material planning to ensure on-time and in-full product availability across various channels.Transform demand forecasts into actionable supply plans and production schedules for both components and finished goods.Develop and sustain Excel-based models to forecast supply, evaluate capacity, and analyze inventory levels.Monitor safety stock levels and adjust plans in response to shifts in demand or capacity.Manage packaging and artwork transitions to mitigate inventory exposure and prevent stockouts or excess.Collaborate with Product Development and Marketing teams regarding launch schedules and readiness.Purchasing, Invoicing & Financial OversightOversee purchasing activities to ensure they align with supply plans, budget constraints, and lead times.

Join Alxafrica as an Entrepreneurship Development Manager in Nairobi, where you will spearhead initiatives aimed at fostering entrepreneurship and innovation within the local community. Your role will involve collaborating with startups, providing mentorship, and developing programs that empower aspiring entrepreneurs. This is an exciting opportunity to make a substantial impact in a dynamic environment.

Join our dynamic team at SGS as a Requisition-to-Pay Manager, where you will oversee the entire procurement process, ensuring efficient and effective operations. You will play a crucial role in enhancing our shared services center, driving process improvements, and fostering strong vendor relationships. Your expertise in finance and procurement will contribute significantly to our mission of delivering excellence in service.

Job PurposeTo ensure the safe and efficient management of product movement, handling, and storage within the cold storage facility, aligning with customer requests while effectively leading the team and optimizing equipment usage.Roles & Responsibilities:Supervise all aspects of receiving, warehousing, distribution, and maintenance operations to ensure smooth processes.Design the warehouse layout and implement strategies for optimal space utilization.Comply with all relevant warehousing and handling legislation requirements.Uphold high standards of health, safety, hygiene, and security within the warehouse environment.Oversee stock control and ensure accurate reconciliation with the data management system.Develop and manage the annual budget for warehouse operations.Coordinate and communicate effectively with clients, suppliers, and transport companies to facilitate operations.Schedule work shifts, assign tasks, and evaluate performance outcomes of team members.Recruit, train, coach, and motivate warehouse staff to achieve operational excellence.Generate regular reports and statistics, including inbound/outbound status and dead stock reports.Collaborate with sales, marketing, and customer finance teams to understand demand forecasting and drivers.

Lead – Athlete Manager Location: Nairobi or Zurich, with travel required Department: Global Athlete Strategy & PartnershipReports to: Head of Athlete Management Role Overview: This key position is instrumental in defining On’s athlete strategy across Africa, a vital hub for global distance running. As the Lead – Athlete Manager, you will oversee athlete partnerships in the region, ensuring our athletes receive exceptional support while cultivating robust, long-term relationships with them and their representatives. You will be responsible for managing our Kenya Training Camp, guaranteeing it functions as a premier environment for athlete development, while nurturing relationships with athletes, coaches, and the broader local running community. This role involves identifying and recruiting emerging talent, leading athlete negotiations, and collaborating with athletes throughout their journey with On. As a central liaison between athletes and internal cross-functional teams—including Product Development (Footwear, Apparel, Accessories), Marketing (Storytelling, Social, Events), Product Verticals, PR, and Regional Teams—your objective is to facilitate athlete success at the highest competition levels while crafting engaging athlete and product narratives that bolster On’s reputation in the global running arena. Your Mission Athlete Relationship Management: Develop and sustain strong, trusting relationships with On’s athletes across Africa, their coaches, and representatives. Serve as the main point of contact for athlete needs, ensuring comprehensive support throughout their careers. Manage athlete communications, career development discussions, and partnership assistance while maintaining a network conducive to identifying new talent for the brand. Collaboration with Global Athlete Strategy & Partnership Team: Lead the strategic management and development of On’s Kenya Training Camp, ensuring it provides a world-class training environment for elite athletes. Foster strong relationships with local coaches, training groups, and community stakeholders to ensure smooth operations and a high-performance culture. Utilize the camp as a central hub for athlete support, collaboration, and talent cultivation. Execution of Athlete-Driven Programs: Coordinate and implement athlete-focused programs that align with On’s mission and values.

Join our innovative team at the Education Development Center as an Artificial Intelligence Lead. In this role, you will spearhead AI initiatives that enhance educational outcomes through cutting-edge technology. You will lead a team of talented professionals, driving projects that leverage artificial intelligence to transform learning experiences.Your expertise will guide the development and implementation of AI strategies, ensuring alignment with our mission to improve education worldwide. This is an exciting opportunity to influence the future of education through technology.