Full-Time Leasing Consultant

Peak Made is seeking a Full-Time Leasing Consultant for its Chicago community. This position acts as the primary sales representative, working to increase occupancy and drive revenue for the property. The role fits someone who enjoys interacting with people, delivers memorable service, and values a collaborative workplace.

What success looks like

• Quickly build trust with prospects by communicating clearly and following up reliably.
• Turn property tours into signed leases by creating standout experiences.
• Take ownership of every lead, follow-up, and leasing outcome from start to finish.
• Handle daily responsibilities with speed, accuracy, and thorough preparation.
• Continually improve sales skills and techniques.

Key responsibilities

Sales and leasing

• Convert leads into leases through phone, online, and in-person interactions.
• Lead engaging tours that identify needs, create urgency, and close deals.
• Proactively nurture leads to boost conversion rates.
• Stay informed about pricing, availability, and competitor properties.
• Meet or exceed leasing and occupancy goals consistently.
• Use strategies to increase traffic, attract qualified prospects, and maximize revenue.
• Respond to all leads promptly with a sales-focused approach.

Resident experience

• Deliver customer service that sets a high standard for the team and community.
• Build rapport quickly and tailor each prospect's experience.
• Promote resident satisfaction to encourage renewals and referrals.

Community operations support

• Accurately complete lease paperwork and collect deposits.
• Keep CRM data and prospect records up to date.
• Help maintain the office and model units for presentation.
• Support the annual turnover process.
• Maintain strong knowledge of the property and its competitors.
• Assist with market surveys as needed.
• Handle various administrative tasks as assigned.
• Help manage all move-in and move-out activities, including deposit collection.

Requirements

• Valid Illinois Residential Leasing Agent License.
• At least one year of sales or leasing experience.
• Track record of meeting sales, leasing, or conversion targets.
• Experience with CRM platforms such as Yardi, Entrata, RealPage, or similar.
• Disciplined in follow-up using multiple channels (calls, emails, texts).
• Proven ability to deliver high satisfaction through timely follow-ups and personalized tours.
• Strong work ethic and ability to succeed in a fast-paced environment.