Global IT Operations Technician

Leland connects people with coaching, curated content, and courses to help them reach their educational and career goals. Since launching in 2021, the company has supported tens of thousands of learners, raised $19 million from top investors, and become a leader in educational and career coaching. Role overview The Strategy and Operations Manager, Courses, will drive the planning and execution of Leland’s cohort-based boot camps. These programs cover topics like job recruitment, admissions, test prep, and AI upskilling. The role is based at Leland HQ in Lehi, UT. What you will do Staff and coordinate cohort-based boot camps from start to finish Work closely with coaches on the Leland platform Partner with internal teams to deliver smooth, high-quality learning experiences Support participants as they pursue their academic and professional goals What we are looking for Strong attention to detail Comfort with AI tools and trends Customer-focused mindset Experience thriving in a startup setting Proactive approach to problem solving and execution If developing and delivering standout learning experiences excites you, and you bring an AI-native perspective, Leland welcomes your application.

Are you passionate about leveraging data to drive partner success and make impactful changes in the industry? If you possess a blend of ambition and analytical thinking, we invite you to join Pattern! Contribute your expertise to propel one of the fastest-growing companies in the U.S. to new heights.At Pattern, we empower brands to excel in global ecommerce marketplaces through our proprietary technology and advanced AI solutions. With access to over 46 trillion data points and sophisticated machine learning models, we optimize and automate every aspect of ecommerce growth—from advertising and content management to logistics, pricing strategies, and customer service. Hundreds of global brands rely on our ecommerce acceleration platform daily to achieve profitable growth across 60+ marketplaces including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. Discover more about us at pattern.com or reach out via email at press@pattern.com.Recognized by Deloitte as one of North America's fastest-growing tech companies and awarded as one of the best-led companies by Inc., Pattern places a strong emphasis on employee experience, earning accolades as one of Newsweek’s Global Most Loved Workplaces®.We are currently in pursuit of a results-oriented Manager of Strategy. This pivotal role will act as an execution partner to our Chief Growth Officer and Chief of Staff, operationalizing strategic initiatives and advancing high-priority projects that align with Pattern’s long-term growth goals. The position combines strategy execution, organizational transformation, M&A evaluation and integration support, along with program and project leadership in a dynamic, high-visibility environment.In this role, you will be instrumental in translating strategic directions into actionable plans, managing intricate work streams, and maintaining progress across critical initiatives including acquisitions, annual planning (OKRs), and enterprise-wide growth programs. As a player-coach individual contributor, you will collaborate closely with functional leaders and the wider Pattern team across Product, Finance, Operations (Commercial & Logistics), Technology, and Marketing.

About the Role Avetta is hiring a Billing Operations and Systems Manager to strengthen billing processes and guide system oversight. This position is based in Dallas, TX; Houston, TX; or Lehi, UT. What You Will Do Lead a team focused on improving billing operations and system workflows Oversee billing cycles to ensure accuracy and efficiency Identify and implement strategies that streamline processes Deliver insights to support operational growth and success Location Dallas, Texas, United States Houston, Texas, United States Lehi, Utah, United States

Are you passionate about data, partner success, and transforming strategies into impactful actions? If you thrive in a dynamic environment and possess a blend of entrepreneurial spirit and analytical prowess, we invite you to join Pattern! As a key player in one of the fastest-growing companies in the U.S., your expertise will help us elevate our position in the market.At Pattern, we empower brands to excel in global ecommerce marketplaces through our cutting-edge technology and artificial intelligence. By harnessing over 46 trillion data points and advanced machine learning models, we optimize and automate vital aspects of ecommerce growth, including advertising, content management, logistics, pricing, forecasting, and customer service. Trusted by hundreds of global brands, our platform drives profitable revenue growth across more than 60 marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. Discover more at pattern.com or reach out via press@pattern.com.Recognized as one of the fastest-growing tech companies in North America by Deloitte and celebrated as one of the best-led companies by Inc., Pattern prioritizes employee experience and has been acknowledged as one of Newsweek’s Global Most Loved Workplaces®.We are currently on the lookout for a results-driven Director of Strategy to act as an integral partner to our Chief Growth Officer and Chief of Staff. Your role will involve operationalizing strategic directives and executing high-priority, cross-functional initiatives that align with Pattern’s long-term growth goals. This position encompasses strategy execution, organizational transformation, M&A assessment and integration support, as well as program and project leadership in a fast-paced, high-visibility context.You will be tasked with converting strategic visions into actionable plans, managing complex projects, and maintaining momentum across critical initiatives such as acquisitions, integrations, annual planning (OKRs), and enterprise-wide growth programs. This is a player-coach role requiring strong collaboration with functional leaders and the broader team across various departments including Product, Finance, Operations (Commercial & Logistics), Technology, and Marketing.

At Commure, we are dedicated to revolutionizing the healthcare landscape. Our mission is to simplify healthcare delivery, creating an unparalleled experience for both providers and patients. Our expansive suite of AI-driven solutions includes ambient AI for clinical documentation, provider copilots, autonomous coding, and robust revenue cycle management systems, all designed to empower healthcare professionals to focus on what truly matters: delivering exceptional patient care.With healthcare being a $4.5 trillion industry, where over $500 billion is spent annually on administration, Commure is leading the charge for transformation. We support over 500,000 clinicians across numerous care sites nationwide, processing more than $10 billion through our systems and facilitating over 100 million patient interactions. As we prepare for exciting new product launches and expand into additional care segments, our vision is to evolve from an innovative startup to the benchmark for excellence in the healthcare industry.Recently recognized in Fortune’s Future 50 list for 2025, we are backed by top-tier investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, and Greenoaks Capital. With over 300% year-over-year growth over the last two years, we are just getting started. Join us in harnessing the power of AI to reshape the future of healthcare.

At NetDocuments, we prioritize an exceptional candidate experience. We ensure all recruitment interactions take place through phone, video, and in-person meetings, exclusively using communications from the @netdocuments.com domain. If you have any inquiries or concerns regarding communications you've received, please contact our HR team at hrgroup@netdocuments.co for verification. NetDocuments is the leading cloud-based content management and productivity platform designed specifically for legal professionals to achieve their best work. Our culture emphasizes collaboration, continuous exploration, and the importance of every interaction we have.We offer meaningful career advancement opportunities within a diverse and inclusive environment. Employees are encouraged to share innovative ideas and creativity, supported by our dedicated leadership and collaborative team efforts.

Join Vasion as a Customer Success Operations Manager, where you will be integral in driving our mission to facilitate digital transformation through our innovative and affordable SaaS solutions. At Vasion, we pride ourselves on our flexible work environment that supports over 400 employees globally, including our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah.Role OverviewAs the operational backbone of our Customer Success (CS) organization, you will play a crucial role as an individual contributor within the CS team. You will manage the systems, data, and processes that empower our Customer Success Managers to provide exceptional customer experiences at scale. You will collaborate across various departments including Product Management, Marketing, Sales, Channel, Business Operations, and Enablement to ensure our CS operations are efficient, measurable, and repeatable.Key ResponsibilitiesCS Tooling & Tech StackOversee the administration, configuration, and optimization of our Customer Success platform.Assess, implement, and integrate new tools that enhance team productivity and customer visibility.Act as the internal subject-matter expert for CS technology, offering training and support to the broader team.Collaborate with Business Operations to guarantee seamless data flow across CRM and CS tech stack.Data, Reporting & AnalyticsWork with the Business Intelligence team to create and maintain dashboards and reports that highlight key CS metrics such as NRR, health scores, and engagement trends.Convert data into actionable insights for CS leadership to guide strategy and resource allocation.Establish a robust data governance framework to ensure accuracy and reliability in CS reporting.Conduct ad hoc analyses to understand churn drivers, expansion patterns, and customer behaviors.Collaborate with the GTM Compensation team on plan design and implementation.Customer Onboarding & Playbook DesignDesign, document, and refine scalable onboarding programs and customer journey playbooks.Work with CS Managers to identify gaps in the customer experience and develop operational solutions.Create and maintain a comprehensive CS playbook library that addresses key customer interactions including onboarding, QBRs, escalations, expansions, and renewals.Partner with Enablement or L&D to ensure playbooks are effectively adopted and executed by the team.Provide internal enablement and best practices.Renewals & Churn ForecastingDevelop and maintain a renewals forecasting model to provide leadership with visibility into upcoming renewals and associated risks.Create early-warning systems utilizing health score data, usage signals, and engagement trends to identify at-risk accounts.Support the overall customer success strategy through data-driven insights.

Pattern is a technology company that supports brands in global ecommerce. The platform covers advertising, content management, logistics, fulfillment, pricing, forecasting, and customer service. Pattern works with data from over 66 trillion points and supports brands on more than 60 marketplaces, such as Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. More information is available at pattern.com or by emailing press@pattern.com. The company has received recognition from Deloitte as one of North America's fastest-growing tech companies. Inc. has named Pattern among the best-led companies, and Newsweek has included it in its Global Most Loved Workplaces® list. Role overview The Operations Finance Manager supports Pattern’s financial growth by partnering with teams across the organization. This role works closely with colleagues at all levels and reports directly to the Director of Operations Finance. The position is full-time, based in Lehi, Utah, and follows a hybrid work schedule.

Role overview Weave seeks a Director of Payment Operations to guide the payment processing team at its Lehi, UT headquarters. This leadership position manages all aspects of payment operations, with a focus on reliable processing, meeting regulatory standards, and delivering positive customer experiences. Key responsibilities Direct daily payment operations and monitor team performance Ensure compliance with industry regulations and internal company policies Find and implement ways to improve processes for better efficiency Collaborate with teams across the company to strengthen payment solutions Uphold high customer satisfaction throughout all payment activities Requirements Background in leading payment operations or a similar function Strategic thinking and strong problem-solving abilities Proven experience driving operational improvements and efficiency Dedication to compliance and maintaining quality in payment processes

Weave is seeking a dynamic and visionary Principal Product Manager to lead our product strategy and innovation at our headquarters in Lehi, Utah. In this pivotal role, you will be responsible for driving product development from concept to launch, ensuring alignment with market needs and company goals. Collaborate with cross-functional teams to create exceptional product experiences that resonate with our users and elevate our brand.

Weave is looking for a Pricing and Packaging Manager to join the team at the Lehi, Utah headquarters. This position centers on building pricing strategies and packaging options that support revenue growth and improve customer satisfaction. Role overview The Pricing and Packaging Manager will work closely with teams across the company to analyze market trends and review competitor offerings. The goal is to develop pricing models that match Weave’s business goals and make products and services appealing to customers. What you will do Develop and refine pricing strategies for Weave’s offerings Create packaging options that balance customer needs with company objectives Collaborate with cross-functional teams to gather insights and feedback Analyze market data and competitor pricing to inform decisions Requirements Strong analytical skills Experience or interest in pricing strategy Ability to work with multiple teams and manage several projects at once This role shapes how Weave presents its products and services, aiming for both customer satisfaction and profitability.

SmithRx is a health technology company working to improve Pharmacy Benefit Management across the United States. Since 2016, the team has developed a drug acquisition platform that combines advanced technology, cost-saving strategies, and dedicated customer service. The platform serves hundreds of thousands of members nationwide. The company values a mission-driven and collaborative culture. Employees are encouraged to drive meaningful change in healthcare while working together toward shared goals. SmithRx operates by three core values: integrity, courage, and collaboration. Role overview The Sales Operations & Enablement Coordinator plays a central role in connecting Sales, Marketing, and Leadership teams at SmithRx. This position supports the Chief Sales Officer, assists with Business Development outreach, and manages day-to-day Sales Operations. The coordinator also organizes activities for the Enterprise and Senior Vice President of SMB sales, maintains Salesforce data, and helps advance high-value prospects through the sales process following key events. Key responsibilities Pipeline management: Oversee and update weekly debrief forms in Google Drive and Salesforce each Monday to ensure deal transparency. Accountability: Serve as a project manager for VP-level leaders by tracking account updates and deal milestones, ensuring all changes are recorded in Salesforce. CRM data integrity: Support the creation and maintenance of Salesforce reports for Enterprise prospects, accounts, and opportunities.

At Collective Health, we are revolutionizing the way employers and their employees interact with health benefits by integrating innovative technology, empathetic service, and exceptional user experience design.As a Senior Manager of Product Marketing, you will report directly to the Director of Product Marketing. This pivotal leadership position encompasses the development and implementation of go-to-market strategies for our products, overseeing client communications, and executing retention strategies. You will also serve as the primary liaison for our Client Success team while providing critical market insights to the Product team to influence our strategic roadmap.Your Responsibilities:Lead the development and execution of client communications and retention strategies in collaboration with the Client Success team and other departments.Build an extensive library of sales and client success enablement materials, including product presentations, newsletters, white papers, and battlecards.Train and empower client success teams to effectively convey our value proposition and enhance customer retention.Oversee the Go-to-Market (GTM) strategy, managing the entire process for new product launches and feature enhancements, including market research and competitive analysis.Provide market insights gained from client interactions to inform the Product team's strategic decisions.Craft compelling narratives and messaging that resonate with a diverse audience including employers, benefits consultants, and healthcare systems.Utilize data-driven insights to stay ahead of market trends and inform marketing initiatives.

Role overview Nearmap is looking for a Sales Operations Specialist based in Lehi. This role centers on supporting the sales team by improving daily processes and refining how sales data is reported. Collaboration with colleagues in other departments is a key part of the job, all with the goal of boosting efficiency and helping deliver quality aerial imagery and data solutions. What you will do Work closely with teams to streamline sales operations Contribute to more accurate and effective sales reporting Support sales staff as they pursue their targets About nearmap Nearmap delivers high-quality aerial imagery and data solutions to clients across various industries.

Weave is at an exciting juncture, propelling our transformation into a dynamic multi-modal growth engine by establishing a robust Product-Led Growth (PLG) strategy. Building on our successful sales and implementation models, we are launching a seamless, self-service, AI-enhanced platform tailored for healthcare practices.As the Product Manager, PLG, you will be responsible for the entire user journey for both new and existing customers. Your goal is to make Weave

Join Slant, an innovative AI Native CRM designed specifically for financial advisors. Our vision is to empower 20 million Americans to secure a prosperous retirement through exceptional financial guidance. As we tackle the shortage of financial advisors in the U.S., we recognize the crucial role that AI-driven solutions play in transforming how advisors connect with their clients.Since our launch in August 2025, Slant has experienced remarkable growth, with over 100 firms migrating to our CRM. We are committed to excellence and strive to create outstanding solutions that truly meet our customers' needs.At Slant, we believe that customer service is paramount. Our Customer Operations Specialists serve as the frontline support for our users, ensuring that each inquiry is met with prompt and effective assistance. Whether it’s guiding clients through data import processes or helping them register for our weekly webinars, we prioritize delivering excellent service.We are seeking passionate Customer Operations Specialists to support our financial advisors in maximizing their use of Slant. Your responsibilities will include:Responding to and guiding customers through their support requests.Collaborating with the Customer Success team on various imports and customer-related tasks.Acting as an advocate for our customers while filtering requests that require escalation to our engineering team.Communicating effectively with both customers and engineers, adapting your language to suit each audience.Gaining expertise in Registered Investment Advisors (RIAs), Required Minimum Distributions (RMDs), compliance, and annual reviews.Working closely with sales and customer success to align on customer expectations and objectives.

Are you passionate about data, committed to partner success, and eager to make a significant impact? If you thrive in a fast-paced environment and possess a blend of entrepreneurial spirit and analytical acumen, we invite you to join Pattern! Your expertise will help propel one of the fastest-growing companies in the United States to new heights.At Pattern, we specialize in accelerating brands on global ecommerce platforms through our innovative proprietary technology and artificial intelligence. By harnessing over 46 trillion data points and utilizing advanced machine learning models, we optimize and automate every aspect of ecommerce growth for global brands. This includes advertising, content management, logistics, fulfillment, pricing strategies, forecasting, and customer service. Hundreds of leading global brands rely on Pattern’s ecommerce acceleration platform daily to achieve profitable revenue growth across more than 60 international marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. For more information, please visit pattern.com or contact us via email at press@pattern.com.Recognized as one of North America's fastest-growing tech companies by Deloitte and hailed as one of the best-led companies by Inc., Pattern prioritizes employee experience at the core of our business model. We have also been acknowledged as one of Newsweek’s Global Most Loved Workplaces®.We are seeking a Vice President of International to spearhead and enhance our international business strategy, operational framework, and financial performance. This pivotal role will collaborate closely with senior leadership globally to drive cross-functional alignment and profitability across all international markets. This is a full-time position with a hybrid work schedule based in Lehi, Utah.

At Leland, we are dedicated to unlocking human potential by making expertise globally accessible. Our platform connects individuals with coaching, content, and courses designed to help them reach their most ambitious educational and career aspirations. Since our inception in 2021, we have empowered tens of thousands of people, raised $19 million from esteemed investors, and established ourselves as the leading provider in educational and career coaching.We are currently seeking a motivated intern to assist in the recruitment of top-tier coaches and experts across various categories within Leland. In this role, you will spearhead outreach initiatives, experiment with innovative sourcing strategies, and support coaches throughout the entire onboarding process. If you are enthusiastic about joining a rapidly growing startup, fostering meaningful relationships, and helping others achieve their goals through shared expertise, we would be thrilled to connect with you.

About Route At Route, we understand that online shopping can become chaotic after clicking the 'order' button. With numerous carrier tracking links, challenges of lost or damaged packages, and the complexities of customer support, shopping can turn into a frustrating chase. That's why we designed Route—to streamline the post-purchase experience for consumers and the brands they adore. Our mission at Route is to revolutionize global commerce. Through our extensive network of millions of Route App users and thousands of merchants, we are simplifying the way consumers track, insure, and discover their favorite products—all in one place—creating a seamless connection between top-notch direct-to-consumer brands and satisfied, loyal customers. Since our inception in 2018, we have embarked on a journey to craft innovative products that empower our customers, all while nurturing a people-centered, values-driven company culture. We invite talented individuals from the e-commerce sector to join us in this exciting adventure. Curious about life at Route? Explore our company culture! The Revenue Operations Team By joining Route's RevOps team, you will be part of a group of inquisitive, driven professionals who believe we are currently shaping the future of revenue operations. We blend a culture that prioritizes people with an unwavering commitment to AI-driven innovation, utilizing tools like Claude to reduce friction, accelerate processes, and make informed decisions throughout the revenue cycle. We don’t just embrace new technology; we strive to maximize its potential beyond conventional expectations. Your Role As a Senior Specialist in Revenue Operations, you will take charge of essential Go-To-Market (GTM) processes encompassing systems, reporting, and sales compensation. You will oversee multi-step workflows involving various stakeholders, translate business requirements into technical specifications, and deliver exceptional results with minimal supervision. This role is high-impact and highly visible, where you will proactively identify potential issues before they escalate into business risks, ensuring our revenue engine operates seamlessly. Key Responsibilities Manage and execute multi-step, cross-functional workflows including forecast hygiene, weekly business review preparation, and compensation processing. Oversee and administer sales compensation programs, providing support in plan design, attainment tracking, target management, and payout calculations. Identify and address potential risks to ensure smooth revenue operations.