Global Product Support Engineer at ASM | Phoenix, Arizona

Join ASM's Innovative Team!For over 55 years, ASM International has been a pioneer in semiconductor technology, leading the charge in innovation and advancements that shape the future. With a diverse workforce of over 4,500 professionals from 70 nationalities, our cutting-edge semiconductor devices are instrumental in transformative trends including 5G, cloud computing, AI, and autonomous driving. At ASM, we go beyond technology; we are committed to diversity, inclusion, and sustainability, making a positive impact on the world. Our dedicated development programs foster your growth, helping you to shape your future while pushing the boundaries of innovation.Your MissionAs a Senior Software Engineer specializing in .NET MAUI, you will play a critical role in revolutionizing semiconductor manufacturing. You will design and develop sophisticated cross-platform applications that facilitate real-time control of robotics, sensors, and state-of-the-art hardware. Your contributions will significantly enhance the performance of the world's leading chip-making equipment, driving innovation in a dynamic global setting.Key ResponsibilitiesDesign, develop, test, and maintain cross-platform applications utilizing .NET MAUI and MVVM.Lead architectural decision-making and implement best practices for clean code across mobile and desktop environments.Work collaboratively with global teams to translate business requirements into robust technical solutions.Integrate RESTful APIs and third-party services focusing on performance and scalability.Troubleshoot and resolve software issues, particularly in real-time control systems.Conduct code reviews and mentor junior developers to elevate team capabilities.Author and review system specifications, software designs, and comprehensive test plans.Engage in system design and software strategy discussions to enhance product development.Manage escalations and work closely with field engineers and customers worldwide.Optimize UI/UX across platforms ensuring a seamless user experience.

Embark on an exciting career with ASM, where innovative technology intersects with a collaborative environment.For over 55 years, ASM has been at the forefront of technological advancements, leading the way in innovation and possibilities. With a diverse team of more than 4,500 professionals from 70 nationalities, our cutting-edge semiconductor devices are essential in shaping trends such as 5G, cloud computing, artificial intelligence, and autonomous vehicles. We are more than a tech company; we prioritize diversity, inclusion, and sustainability, aiming to make a positive impact on the world. Our development programs are designed to support your career growth, helping you to push the boundaries of innovation and unlock your full potential. Key Responsibilities:Utilize engineering principles, product specifications, and research data to design systems and products tailored for the semiconductor industry.Conduct engineering calculations addressing structural, thermal, and fluid dynamics challenges.Design and refine Creo models, ensuring alignment with product specifications and performance criteria.

Embark on a transformative journey with ASM, where innovative technology converges with a vibrant, collaborative culture.For over 55 years, ASM has led the charge in pioneering advancements and technological possibilities. Our diverse team of more than 4,500 professionals, representing 70 different nationalities, is instrumental in driving key trends such as 5G, cloud computing, artificial intelligence, and autonomous driving. We are more than just a technology company; we prioritize diversity, inclusion, and sustainability to make a meaningful impact on the world. Our development programs are designed to support your professional growth, pushing the boundaries of innovation and unlocking your full potential. In your role as a Senior Mechanical Engineer on our Value Engineering team at ASM, you will be crucial in enhancing the value of aftermarket products by optimizing designs, improving manufacturing processes, and minimizing costs. Your focus will be on striking the perfect balance between functionality, reliability, and cost-effectiveness within a dynamic and competitive market.

Join ASM, where innovation meets collaboration and technology transforms industries.For over 55 years, ASM International has been a leader in semiconductor technology, driving advancements in areas such as 5G, cloud computing, artificial intelligence, and autonomous vehicles. Our diverse team of over 4,500 professionals from 70 different nationalities is committed to fostering an inclusive and sustainable workplace. We believe in empowering our employees through robust development programs that help you grow and innovate. In the role of Senior Engineer II, Mechanical Engineering at ASM, you will be instrumental in the design and development of high-precision Atomic Layer Deposition (ALD) chambers and semiconductor equipment systems. Leveraging solid mechanical engineering principles, you will tackle complex design challenges, support new product initiatives, and ensure a seamless transition from design to manufacturing. Collaborating with cross-functional teams, you will enhance product quality, performance, and innovation.

About ASM International ASM International has spent over 55 years advancing technology in the semiconductor industry. The company employs more than 4,500 people from 70 nationalities, contributing to developments in 5G, cloud computing, artificial intelligence, and autonomous driving. ASM values diversity, inclusion, and sustainability, and invests in employee development to support both individual growth and innovation. Role Overview: Senior Software Engineer I This Senior Software Engineer position is based in Phoenix, Arizona. The role focuses on connecting advanced software with sophisticated hardware in semiconductor manufacturing. Acting as a technical leader, this engineer will address complex software challenges, improve system reliability and safety, and influence architectural decisions that shape ASM's global technology footprint. Key Responsibilities Investigate software safety interlocks and validate corrective and preventive actions. Analyze and optimize workflows across multiple interacting subsystems for a full platform perspective. Drive root cause and corrective action (RCCA) processes using packet captures, log analysis, and system-level troubleshooting. Design and evaluate subsystem architectures, including multi-threading and scheduler interactions. Develop, test, deploy, maintain, and improve software for advanced semiconductor manufacturing equipment. Troubleshoot complex software issues, including those in real-time control systems. Serve as a technical escalation point for field engineers and customers worldwide, working with QA and Support to reproduce field issues and strengthen regression testing. Write and review system specifications, software designs, and test plans. Investigate technical inquiries from both internal and external sources, providing clear analysis and actionable recommendations. Evaluate and influence choices of software engineering tools and system design. Plan and coordinate rapid software fixes and deployments when urgent issues arise.

Embark on an exciting journey with ASM, a pioneer where advanced technology converges with a dynamic, collaborative culture.For over 55 years, ASM has been at the forefront of innovation, pushing the limits of what's technologically feasible. With a diverse workforce of over 4,500 ASMers representing 70 nationalities, we are instrumental in shaping trends such as 5G, cloud computing, artificial intelligence, and autonomous vehicles. More than just a technology firm, we are committed to diversity, inclusion, and sustainability, striving to create a positive impact globally. Our development programs are designed to cultivate your growth, pushing the boundaries of innovation to unlock your potential. As a Principal Process Engineer at ASM, you will engage with semiconductor processing and analytical equipment to research, develop, and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy, or PECVD for logic, memory, analog, power, and MEMS applications. Your extensive technical expertise will enable you to provide innovative solutions to our product teams. You will design and execute complex experiments, conduct measurements, and interpret intricate experimental results. Delivering creative solutions, producing technical publications, and generating Intellectual Property (IP) are vital components of this role.

Join ASM and embark on a rewarding career where leading technology meets a dynamic team environment.For over 55 years, ASM has been at the forefront of technological advancement, innovating in areas such as 5G, cloud computing, AI, and autonomous driving. With a diverse workforce of over 4,500 professionals from 70 different nationalities, we are committed to fostering an inclusive and sustainable workplace that positively impacts the world. Our development programs are designed to support your growth, broaden your horizons, and unlock your potential.Role OverviewThe Controller I, Business Control plays a pivotal role in supporting the global Services & Spares business within a fast-paced semiconductor equipment environment. As a vital finance business partner, this position provides essential financial insights, governance, and analytical rigor to enhance operational efficiency and influence decision-making.This hands-on role is highly visible and requires strong business acumen, analytical skills, and the ability to engage with stakeholders across various regions and functions.Culture note: We thrive in small, high-impact teams where ownership is encouraged, accountability is clear, and contributions are visible.

Join the ASM Team: Where Technology Meets Innovation!For more than 55 years, ASM has been at the cutting edge of technological advancements. With a diverse workforce of over 4,500 employees from 70 different nationalities, our semiconductor solutions are pivotal in shaping the future of industries such as 5G, cloud computing, AI, and autonomous driving. We pride ourselves not just on our technological prowess but also on our commitment to diversity, inclusion, and sustainability, ensuring that we make a positive impact on the global community. Our development programs are tailored to support your personal and professional growth, empowering you to innovate and expand your potential.** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**

Join ASM, a leader at the intersection of technology and culture.For over 55 years, ASM has been pioneering advancements in the semiconductor industry, driving innovation in sectors such as 5G, cloud computing, AI, and autonomous vehicles. With a workforce of over 4,500 individuals from 70 diverse backgrounds, we are committed to fostering an inclusive and sustainable work environment that makes a positive impact globally. Our development initiatives are designed to support your growth and help you unlock your full potential.As a People Services Generalist, you will be an integral part of the Global People Team, providing exceptional HR operational support with a focus on systems enablement, reporting, and data integrity throughout the U.S.Your role involves offering frontline assistance through the People Team ticketing system (Halo), addressing inquiries from employees and managers across various topics to maintain high customer service standards.You will work closely with Global/Regional People Partners and Centers of Excellence to ensure the consistent application of global HR processes, tools, and policies, while striving to continuously enhance system workflows and data quality.This position demands strong execution capabilities in a fast-paced environment alongside a commitment to customer service and quality, specifically through system optimization, precise transactions, and actionable insights on workforce data.You will also play a vital role in facilitating an outstanding onboarding experience by ensuring timely and accurate system transactions, effective communication, and coordination across all stakeholders. Additionally, you will keep New Hire Orientation materials current and lead orientation sessions to ensure that new employees are equipped for success from their first day.Furthermore, you will contribute to projects aimed at refining global HR processes and systems and enhancing the utilization of HR data for informed business decisions.

Embark on a rewarding career with ASM, where cutting-edge technology and a collaborative culture intersect.With over 55 years of leading innovation, ASM remains at the forefront of technological advancements in the semiconductor industry. Our diverse team of over 4,500 ASMers from 70 nationalities drives innovations in fields such as 5G, cloud computing, artificial intelligence, and autonomous driving. We prioritize diversity, inclusion, and sustainability as we aim to positively impact the world. Our development programs are designed to support your career growth, pushing the limits of innovation to realize your potential. Shape the Future of ALD at ASM Global Product Support EngineerAt ASM, our technology empowers the most advanced semiconductor devices globally, with our team at the heart of this innovation. As a Global Product Support Engineer, you will serve as a system-level expert driving new product development, guiding cutting-edge ALD tools from initial concept to successful customer adoption.This high-visibility role allows your expertise to significantly impact product design, fab performance, and global customer success. You will collaborate closely with hardware, software, controls, and process engineering teams, shaping the development, launch, and support of ASM’s next-generation products.If you thrive on tackling complex technical challenges and value global collaboration while making a lasting impact on semiconductor manufacturing, this position is crafted for you.

Join the team at ASM, where cutting-edge technology and a collaborative culture converge.For over 55 years, ASM has led the charge in innovation and technological advancements. With a diverse workforce of more than 4,500 professionals from 70 different nationalities, our company is at the forefront of major trends such as 5G, cloud computing, AI, and autonomous driving. We are committed to diversity, inclusion, and sustainability, and we aim to make a positive impact on the world. Our development programs foster your growth, helping to shape your future while pushing the boundaries of what's possible. The Senior Manager, Business Control plays a pivotal role in supporting ASM's core ALD business and new product KPUs within a dynamic semiconductor equipment arena. As a key financial partner to Business Unit General Managers, this position is integral in providing critical insights for decision-making and fostering process excellence within a team of high-performing managers and analysts.This hands-on, highly visible role demands exceptional organizational, communication, and analytical skills. As a leader, you will not only excel as an individual contributor but also develop talent and unite your team around a shared vision and purpose.Culture note: Our teams are small yet impactful. We expect ownership, clarity in accountability, and visible results.

Join ASM, a leader in semiconductor technology, where innovation meets collaboration.With over 55 years of experience, ASM has consistently been at the forefront of technological advancements. Our diverse team of 4,500 ASMers, representing 70 nationalities, actively contributes to cutting-edge trends such as 5G, cloud computing, artificial intelligence, and autonomous driving. We prioritize diversity, inclusion, and sustainability, aiming to make a positive global impact. Our development programs are designed to foster your growth, pushing the boundaries of innovation to unlock your full potential. As a key member of ASM’s Software Engineering team, you will develop sophisticated control software that powers the most advanced semiconductor manufacturing equipment worldwide. Your contributions will directly influence robotics, gas flow systems, and temperature control hardware, yielding real-time results in chip production. Located in Phoenix, you will collaborate with teams across the globe, helping to shape the future of semiconductor automation and factory integration.

Embark on a rewarding journey with ASM, where innovative technology converges with a collaborative work environment.For over 55 years, ASM has led the way in technological advancements, pushing the boundaries of what's possible. With a diverse workforce of over 4,500 employees representing 70 nationalities, our team and our state-of-the-art semiconductor devices significantly impact global trends such as 5G, cloud computing, AI, and autonomous driving. We are more than just a technology company; we are committed to diversity, inclusion, and sustainability, striving to create a positive effect on the world. Our development programs are designed to foster your growth, shaping your future and expanding the horizons of innovation.At ASM, our Software Engineering teams are dedicated to delivering software solutions that yield immediate, measurable results in semiconductor processing equipment operations. The hardware includes robotics, gas valves, temperature controllers, and more.As a Senior Software Support Engineer, your role will be pivotal in diagnosing, replicating, and resolving software issues reported by our customers and within our demo lab.Key Responsibilities:Collect relevant information to investigate issues, reproduce them, identify root causes, and suggest corrective actions.Troubleshoot and resolve software issues, focusing on embedded software for control systems, while effectively triaging mechanical, electrical, and software bugs.Manage escalation calls with field support engineers, ensuring clear communication and effective resolution strategies.

Embark on a transformative career with ASM, where cutting-edge technology intersects with a collaborative culture.For over 55 years, ASM has been leading the charge in innovation and technological advancements. With a diverse workforce of over 4,500 professionals representing 70 nationalities, our team and our advanced semiconductor solutions are at the heart of significant trends, including 5G, cloud computing, AI, and autonomous driving. But we’re not just about technology; we prioritize diversity, inclusion, and sustainability, making a positive impact on the global community. Our development programs are designed to foster your growth, paving the way for a future filled with potential and groundbreaking innovation. As a Senior Software Engineer at ASM, you will be integral to the fusion of innovative software and sophisticated hardware, driving real-world impacts for our customers. You will take on the role of a technical leader, tackling the most complex software challenges in semiconductor manufacturing—enhancing system reliability, safety, and performance for our global clients. In this position, you will not only address issues but also spearhead investigations, shape architectural decisions, and implement long-term, systemic enhancements that propel advanced semiconductor technology across the globe. Your Key Responsibilities Include:Leading in-depth technical investigations into software-related safety protocols, confirming corrective and preventive measures.Analyzing and optimizing multiple interconnected subsystems to achieve a comprehensive understanding of full platform workflows.Driving root cause analysis and corrective actions (RCCA) through packet captures, log correlation, and system-level assessments.Designing and assessing subsystem architectures, with a focus on multi-threading and scheduler interactions.Developing, testing, deploying, maintaining, and continually enhancing software for advanced semiconductor manufacturing equipment.Troubleshooting intricate software challenges, particularly in real-time control systems.Serving as a technical escalation point—providing support to field engineers and customers worldwide. Collaborating with QA and Support to replicate field issues and bolster regression coverage.Authoring and reviewing system specifications, software designs, and testing protocols.Investigating both internal and external technical inquiries, delivering clear analyses and actionable solutions.Evaluating and influencing software engineering tools and system design strategies.Planning and coordinating swift software updates and deployments in high-stakes environments.

Join ASM: Where Innovation Meets Collaboration!With a legacy spanning over 55 years, ASM is a pioneer in the realm of advanced semiconductor technology. Our diverse team of over 4,500 professionals from 70 nationalities is at the forefront of groundbreaking advancements in 5G, cloud computing, artificial intelligence, and autonomous driving. We are committed to fostering diversity, inclusion, and sustainability while making a meaningful impact on the world. Our development programs are designed to support your career growth and expand the horizons of innovation. We are on the lookout for a talented Software Engineering Manager to spearhead our development initiatives for sophisticated semiconductor processing equipment and associated control systems. This pivotal role demands a robust technical background, exemplary leadership skills, and a passion for ensuring top-notch software delivery through collaboration with global, cross-functional teams. You will oversee a team of software engineers (both local and remote), chart strategic directions, and guarantee the successful realization of software development across various product lines.

Join ASM's Innovative TeamFor over 55 years, ASM International has been at the forefront of technological advancement, shaping the future of semiconductor devices. With a diverse workforce of over 4,500 employees from 70 nationalities, we are driving innovations in 5G, cloud computing, AI, and autonomous driving. We are more than just a tech leader; we prioritize diversity, inclusion, and sustainability, making a positive impact on society. Our commitment to employee development ensures you will grow and push the limits of innovation with us.Your RoleAs a Senior Systems Engineer specialized in Mechatronics and Robotics, you will be pivotal in designing and implementing advanced robotic and electromechanical systems that enhance semiconductor manufacturing. Your skills in control systems, machine vision, and servo integration will be essential in delivering precision and reliability at scale. Join us to redefine automation and contribute to technologies that will shape the future of electronics.

Join ASM, where innovative technology intersects with a collaborative work culture.For over 55 years, ASM has been at the forefront of technological innovation, leading the charge in developments that power advancements such as 5G, cloud computing, artificial intelligence, and autonomous vehicles. Our diverse team of over 4,500 professionals from 70 different nationalities is committed to creating a positive impact in the world through our cutting-edge semiconductor devices. We prioritize diversity, inclusion, and sustainability, and support your professional growth through robust development programs. As a key member of ASM’s Global Hardware Platform team, you will play a vital role in shaping the future of semiconductor technology by designing mechanical hardware for our advanced process chambers. Your contributions will directly support applications in Atomic Layer Deposition (ALD), Plasma Enhanced ALD (PE-ALD), and Epitaxy, paving the way for the next generation of memory chips and microprocessors. You will work in collaboration with R&D and engineering teams to transform innovative ideas into reality and drive them towards high-volume manufacturing.

Join ASM International, where pioneering technology converges with a vibrant team culture.For over 55 years, ASM has been at the cutting edge of innovation, driving advancements in technology. With a diverse workforce of over 4,500 employees representing 70 nationalities, our team and our state-of-the-art semiconductor devices are instrumental in shaping trends such as 5G, cloud computing, AI, and autonomous driving. More than just a tech company, we prioritize diversity, inclusion, and sustainability as we aim to positively influence the world. Our development programs are designed to facilitate your growth, pushing the boundaries of innovation to unlock your potential.Key ResponsibilitiesLead and oversee a team of engineers involved in the fabrication and testing of electrical test structures (e.g., MOS capacitors, MIM capacitors, FETs) for semiconductor logic and memory applications.Interpret and analyze electrical test data (e.g., CV, IV, Dit) to inform process development and integration of ASM's advanced products such as ALD films.Propose and implement enhancements to fabrication processes, electrical test capabilities, and automation of data collection.Collaborate with various product groups to develop new test structures and methodologies for electrical testing.Plan and prioritize projects related to fabrication and electrical tests through collaboration with stakeholders.Mentor engineers in developing their skills in fabrication, testing, device technology, and analytical techniques. QualificationsMaster's or Ph.D. in Electrical Engineering, Physics, or Materials Science.Hands-on experience in the fabrication, testing, and analysis of semiconductor devices.Demonstrated experience in a people management or technical team lead role is essential.Proficient in Python programming. SkillsDeep understanding of device physics, semiconductor technology, and process integration.Practical experience in layout design, process flow setup, and cleanroom device fabrication.

Embark on a rewarding career with ASM, where innovation meets collaboration.For over 55 years, ASM has been at the forefront of technological advancements, redefining the boundaries of what is possible. With a diverse workforce of over 4,500 ASMers from 70 different nationalities, we are pivotal in driving trends in 5G, cloud computing, AI, and autonomous driving. Beyond technology, we prioritize diversity, inclusion, and sustainability, aiming to make a meaningful impact on society. Our development programs are designed to support your growth, shaping your future and pushing the limits of innovation. ** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**Position OverviewOur Global Sales, Services & Spares IQ and Sustaining teams are on the lookout for Senior Engineers I & II, Field Service (level determined by experience, qualifications, and responsibilities) to join ASM at a customer site (TSMC) in North Valley, AZ. This role requires domestic and international travel of at least 75%. As a Senior Field Service Engineer, you will be instrumental in supporting advanced semiconductor equipment that drives the world’s most innovative technologies. You will lead complex troubleshooting efforts, mentor fellow engineers, and enhance our customer relationships by ensuring high-performance fabrication environments. Your expertise will directly influence tool reliability, customer satisfaction, and the future of ASM technology.Your Responsibilities