Guest Experience Agent (Bilingual: English and German)

numagroupgmbhLisbon, Lisbon, Portugal

On-site Full-time

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Experience Level

Experience

Qualifications

Proficient in English and German (both written and spoken). Excellent interpersonal and problem-solving skills. Ability to work in a fast-paced environment. Prior experience in customer service is preferred but not mandatory. Strong organizational skills and attention to detail.

About the job

numagroupgmbh is seeking a Guest Experience Agent based in Lisbon. The position centers on guest support, with a focus on maintaining high service standards. Because guests come from many backgrounds, fluency in both English and German is essential.

What you will do

Communicate with guests in English and German, responding to questions and handling requests
Address guest inquiries quickly and professionally
Help create a welcoming environment for every visitor

Requirements

Fluent in English and German
Strong communicator with problem-solving abilities
Enjoys assisting people from a range of backgrounds

About numagroupgmbh

numagroupgmbh is a leading company focused on providing exceptional guest services. Our dynamic work environment thrives on collaboration and innovation, aiming to create memorable experiences for our clients. Join us in making a difference in the hospitality industry!

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Guest Experience Agent (Bilingual: English and German)

Experience Level

Qualifications

About the job

What you will do

Requirements

About numagroupgmbh

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