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Experience Level
Experience
Qualifications
To excel in this role, you should possess strong communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Previous experience in customer service or hospitality is preferred, but not mandatory. A proactive attitude and a willingness to learn are essential for success.
About the job
Accor Hotels is hiring a Guest Service Associate for the Front Office in Bengaluru. This position serves as the first point of contact for guests, handling arrivals and departures with care and professionalism.
Role overview
The Guest Service Associate greets guests, manages reservations, and oversees the check-in and check-out process. The goal is to create a smooth and welcoming experience for every visitor.
What you will do
Welcome guests upon arrival and assist with check-in procedures
Handle guest reservations and update records accurately
Ensure a seamless check-out process
Represent the Accor Hotels brand with professionalism and courtesy
Requirements
Interest in hospitality and guest service
Strong commitment to delivering excellent service
Professional communication and interpersonal skills
About Accor Hotels
Accor Hotels is a leading global hotel operator and market leader in Europe. We provide a diverse range of hospitality experiences and are dedicated to delivering exceptional service to our guests across our hotels worldwide. Join us and be part of a vibrant team that celebrates diversity and fosters innovation.
Role Overview Accor Hotels in Bengaluru is looking for a Guest Relations Associate to serve as the first point of contact for guests. This role centers on creating a positive experience for every guest, from arrival through departure. What You Will Do Welcome guests and assist with check-in and check-out procedures Handle guest inquiries and provide clear in…
Accor Hotels is hiring a Guest Service Associate for the Front Office in Bengaluru. This position serves as the first point of contact for guests, handling arrivals and departures with care and professionalism. Role overview The Guest Service Associate greets guests, manages reservations, and oversees the check-in and check-out process. The goal is to create a smooth and welcoming experience for every visitor. What you will do Welcome guests upon arrival and assist with check-in procedures Handle guest reservations and update records accurately Ensure a seamless check-out process Represent the Accor Hotels brand with professionalism and courtesy Requirements Interest in hospitality and guest service Strong commitment to delivering excellent service Professional communication and interpersonal skills
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Full-time|On-site|Bengaluru, Karnataka, India, India
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