Helpdesk Support Specialist

Join our dynamic team at 360 IT Professionals as a Desktop Support Technician in Denver. We are seeking a tech-savvy individual who is passionate about providing exceptional IT support to our clients. In this role, you will be responsible for troubleshooting hardware and software issues, maintaining computer systems, and ensuring a smooth user experience.

Join our dynamic team as a Desktop Support Technician in Denver! In this role, you will be pivotal in providing exceptional technical support to our clients. Your expertise will help troubleshoot and resolve hardware and software issues, ensuring that users have a seamless experience. You will work closely with various teams to enhance system functionality and user satisfaction.

Join our dynamic team as a Desktop Support Specialist in Denver! In this pivotal role, you will provide exceptional technical support to our clients, ensuring their desktop environments are functioning efficiently. You will troubleshoot hardware and software issues, maintain IT equipment, and collaborate with various teams to enhance user experience and operational efficiency.

Key Skills Required: Proficiency in Windows and Mac operating systems, experience with Office 365, understanding of Cloud infrastructure, imaging techniques, and troubleshooting capabilities.The successful candidate will be responsible for identifying, delivering, and installing electronic equipment at end-user workstations.They will provide assistance with setting up video conferencing meetings and troubleshooting any related issues.This role also involves maintaining accurate inventory records and ensuring the stock room remains organized and tidy.Light one-on-one training will be conducted to help users understand and effectively use technology.Support staff with hands-on IT issues and refer complex inquiries to the internal IT support desk when necessary.The specialist will staff the TechZone desk during office hours from 09:00 AM PST to 5:00 PM PST, with potential changes to accommodate special company events.Utilize Service-Now to log, manage, and resolve incidents efficiently.Communicate effectively and professionally with internal IT personnel and end-users.Be prepared to offer individualized training using pre-existing training materials.Install and uninstall electronic equipment, including the transportation of devices and disposal of outdated equipment.Image laptops and desktops (Windows/Mac) as required.Assist with video conferencing setup and troubleshooting.Manage desk setups, facilitate end-user desk moves, and oversee electronic equipment removal.Possess strong organizational skills to track and maintain electronic equipment inventory, including laptops, monitors, cables, headsets, adapters, and printers.Demonstrate exemplary customer service skills, with the ability to empathize with users and address their needs effectively.Work efficiently in a fast-paced environment and prioritize urgent concerns.Direct end users to the internal IT support desk for matters not covered in this description.Collaborate with customer IT leadership to resolve personnel issues within 90 days, or face potential dismissal.Assist local facilities teams in the U.S. with IT-related needs.Provide support to U.S.-based users regarding local IT needs, such as the shipping of laptops and accessories.Proficiently assist customers with technical requirements involving laptops, desktops, desk phones, headsets, mice, keyboards, mobile devices (iOS, Android), and printers.Alert IT management of any developing IT issues within the U.S. office or global IT systems, such as SSO outages or printing issues.Prioritize the needs of VIP members.Shadow and familiarize oneself with white glove service protocols.

Are you a tech-savvy professional looking to make a difference in IT support? Join us as a Field Service Technician! In this role, you will be responsible for troubleshooting and repairing PC hardware at various client locations. Your ability to adapt and solve problems will ensure our customers receive top-notch service. You will need reliable transportation and must be able to successfully pass a drug test and background screening to join our team.We are seeking candidates eager to complete the necessary product training and become experts in DELL desktop PC support. If you're ready to take your career to the next level, we want to hear from you!

Job Title: Deskside Support Representative - Distributed Client ServicesJob ID: #S2LCFSLocation: Denver, CODuration: 1 Year (with potential for extension)As a Deskside Support Representative, you will be responsible for diagnosing, configuring, and installing common applications, as well as managing the installation and removal of desktop PCs and monitors. You will provide remote Office 365 support on workstations and mobile devices.Your role will include performing basic Deskside Services, such as installations, moves, adds, and changes (IMAC), while adhering to provided scripts. You will also deliver software support for low-complexity issues on personal computers for both Buyers and Customers, assisting them directly at their place of business with hardware or platform-related challenges.Additionally, you will offer Deskside Support, which includes software break/fix assistance for limited complexity problems across various platforms, including Windows (up to 4 generations) and the latest Apple operating systems. Familiarity with the Microsoft Office Suite and other common software applications is essential.

Role overview Speechify seeks a Senior Software Engineer with experience in Windows and desktop application development. This position focuses on creating software that enhances user interaction with Speechify products. Responsibilities include designing, developing, and maintaining applications that combine practical features with a straightforward user experience. Collaboration This engineer will work alongside colleagues in engineering, design, and product to shape new features and deliver refined solutions. The role involves sharing ideas, participating in code reviews, and supporting projects from initial concept through to release.

Join StemXpert1 as a Driving Technician / Field Service Technician, where you will play a crucial role in providing on-site technical support and maintenance for our innovative products. You will be responsible for troubleshooting, repairing, and ensuring optimal functionality of our systems in the field.As we continue to expand our operations, we are looking for motivated individuals who can deliver exceptional service and contribute to our mission of excellence.

MKS2 Technologies, LLC, recognized as an award-winning and rapidly growing small business, specializes in delivering innovative and customer-focused technology solutions. Our expertise spans Cyber Security, Instructional Design and Training, Software Engineering, and IT Support Services, all aimed at enhancing the security and well-being of our clients. With a steadfast commitment to excellence and a strong 'Mission First' mentality, we have experienced consistent growth and an expanding client base across government agencies. Our team spans the nation, and for the past three consecutive years, we have been honored as one of the fastest growing Veteran-owned companies in the United States. We invite you to visit our website to discover what it truly means to serve with MKS2.Role Overview: Critical Facilities Technician IIIThe Critical Facilities Technician III plays a crucial role in ensuring the operational integrity, security, and regulatory compliance of our data center. This position requires a robust understanding of telecommunications, mechanical, electrical, and life safety systems, alongside comprehensive knowledge of data center operational procedures.We are currently seeking qualified candidates for the Day Shift, Swing Shift, and Night Shift: Sunday-Thursday.**Relocation assistance and sign-on bonuses are available for qualifying candidates.As a Tier III technician, you will oversee daily operations of the data center, encompassing facilities and telecommunication infrastructure. Your responsibilities will be diverse, crossing multiple disciplines.Your mechanical duties will involve managing chilled water systems, HVAC systems (including rooftop units, CRAC/CRAH units, humidification systems), and central plant operations.Electrical tasks will include working on critical power distribution from the Utility/Generator main switchgear through UPS systems to customer loads, including power circuit installations.In terms of Fire Life Safety, you will monitor wet sprinkler systems, pre-action sprinkler systems, and their associated detection devices.Telecommunications duties will cover cross-connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build-outs.Your responsibilities will also encompass customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, and monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems. These systems include transformers, PLCs, generators, switchgear, UPS systems, STSs, ATSs, and PDUs.

Are you passionate about making a difference in the lives of children? Do you thrive in a nurturing environment where you can help young individuals develop essential skills for success? If so, we invite you to join our team at Above and Beyond Therapy as a dedicated Registered Behavior Technician (RBT).As a Registered Behavior Technician, you will play a pivotal role in providing exceptional care to children diagnosed with Autism Spectrum Disorder (ASD). Our mission is to create a supportive and enriching environment where both our clients and our team members can grow. We value your professional development and are committed to helping you reach your career aspirations. With ample opportunities for advancement, you will receive the guidance and support necessary to become an outstanding clinical therapist.We pride ourselves on offering a competitive compensation package and flexible working hours that promote a healthy work-life balance. Join us in creating joy and success in the lives of children!

If you have a passion for enhancing the lives of children on the spectrum and are looking to join a team that values integrity, creativity, and compassion, we want to hear from you! At examplecorpsandbox, we offer comprehensive training for those starting their careers in Applied Behavior Analysis (ABA) and provide growth opportunities for seasoned professionals.Join us in making a difference with:Competitive Pay: Starting at $20/hour (RBT certified candidates can earn between $22-$25/hour based on experience).A Rewarding Career: Help children achieve their goals!Additional Income: Enjoy bonuses, raises, and incentives.Training: Receive ongoing training and support.Culture: Be part of an innovative, creative, and ethical work environment.Growth Opportunities: Pursue RBT Certification and our aspiring BCBA program.

Join our dynamic team at 360 IT Professionals as a Help Desk Technician with a focus on Identity Management. In this role, you will be responsible for providing exceptional technical support and troubleshooting for our clients' identity management systems. Your expertise will help ensure seamless access management and security compliance.We are looking for an enthusiastic individual who thrives in a fast-paced environment and is eager to learn and grow their skills in IT support and identity management.

SummaryAs a Systems Engineering Technician II, you will play a crucial role in providing technical support to federal, state, and local government agencies. Your responsibilities will include maintaining various communication systems, such as microwave, telephone, two-way radios, digital trunked radio, data, and video communications equipment. You will adhere to established protocols to ensure ongoing preventative maintenance and effective failure resolution, while also creating and updating circuit and equipment records to fulfill public safety and inter-government requirements.Roles & ResponsibilitiesYour primary duties will encompass:Collaborating on the design and installation of equipment tailored to meet agency requests and specifications, including the development of innovative electronic solutions.Utilizing test equipment such as service monitors, spectrum analyzers, T1 testers, power meters, and RF cable analyzers, while providing guidance to fellow team members.Demonstrating a clear understanding of TDM circuits and related equipment, including DS0, DS1, and DS3 signaling, as well as M13 and channel bank multiplexers.Identifying and diagnosing performance issues with subscriber radio equipment.Exhibiting knowledge of proper connectorization techniques for hardline coaxial cable.Understanding -48 VDC power systems, including rectifiers, inverters, and batteries.Providing 24/7 emergency repair services to ensure the reliability of public safety communications.Conducting repairs that may necessitate the use of four-wheel drive vehicles or Sno-Cat® to access remote locations under challenging weather conditions.Climbing towers exceeding 350 feet in height to install antennas, coaxial cables, and waveguides.

Join our team at Monro, Inc. as an Automotive Technician where you will play a crucial role in delivering high-quality auto repair and maintenance services. As a skilled technician, you will be responsible for diagnosing issues, performing repairs, and ensuring customer satisfaction through your expertise and professionalism.

Angi’s Technical Operations team in Denver is looking for an IT Support Lead to guide day-to-day support and help shape internal IT practices. This role blends hands-on technical troubleshooting with leadership, focusing on both immediate support needs and long-term improvements. Role overview The IT Support Lead serves as a senior escalation point for complex hardware and software issues, stepping in when problems go beyond the typical technician’s scope. This position also takes a central role in project-based work, including site deployments, migrations, event technology support, and managing conference room systems. The role is based in Denver, CO, and typically requires 3 to 5 days per week in the office, with some flexibility for remote work depending on team needs. Key responsibilities Act as the Tier 3 escalation contact for challenging technical issues that require advanced troubleshooting. Lead and contribute to projects such as new site deployments, technology migrations, and event support. Review and refine deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate with Systems Engineering on incident response and participate in skill-building guild activities. Mentor junior technicians and encourage teamwork among technical staff to support company objectives. Work environment This role is primarily based at Angi’s Denver office. Regular in-person presence is expected, with some flexibility for remote work as determined by team requirements.

Join our dynamic team as a Product Support Engineer at Artech Information Systems LLC. In this role, you will be instrumental in ensuring exceptional customer satisfaction through effective product support and technical assistance. You will troubleshoot issues, provide solutions, and work closely with our development team to enhance product features. Your expertise will help optimize user experience and streamline processes.

Join our dynamic team at 360 IT Professionals as a Junior Helpdesk Technician in Denver, CO! This entry-level position is perfect for individuals passionate about technology and eager to provide exceptional support to our clients. You will be responsible for troubleshooting technical issues, assisting with software installations, and ensuring our systems run smoothly. If you are a quick learner with a strong desire to grow in the IT field, we want to hear from you!

Angi, Inc. connects homeowners with skilled professionals for a wide range of home service projects. With over 300 million projects completed and a team of 2,800 employees worldwide, Angi has established a trusted platform for both homeowners and service providers. Role overview The IT Support Lead is a central member of the Technical Operations team at Angi’s Denver office. This position requires working onsite 3 to 5 days per week, with some flexibility for remote work as team needs allow. The role focuses on maintaining reliable technology for all employees while fostering a collaborative and improvement-driven culture. Strong technical expertise, a commitment to customer service, and a willingness to mentor others are all important in this position. What you will do Act as the Tier 3 escalation point for complex hardware and software issues that surpass standard technician support. Lead and participate in projects such as site deployments, migrations, event support, and managing conference room technology. Audit and enhance deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate closely with Systems Engineering teams on incident response and joint initiatives to strengthen team capabilities. Mentor junior technicians and help set a high standard for technical support across the group. Team culture The Technical Operations group is committed to providing a dependable IT environment for Angi employees. Team members support each other, share knowledge, and work together to deliver strong service and technical solutions.

Join our dynamic team at 360 IT Professionals as a Help Desk Support Specialist. In this role, you will provide exceptional technical support to our clients, assisting them with hardware and software issues, troubleshooting network problems, and ensuring a smooth user experience. Your contributions will be vital in maintaining high customer satisfaction and operational efficiency.