Implementation Manager - Cloud Marketplace & GTM Systems

SugerSan Francisco, CA

On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in project management or client onboarding roles, preferably within the SaaS or technology sectors. Strong understanding of cloud marketplace dynamics and go-to-market strategies. Excellent communication and interpersonal skills to engage effectively with diverse teams and stakeholders. Ability to manage multiple projects simultaneously while keeping a keen eye on detail. Experience with CRM systems and integrations is a plus. Demonstrated ability to leverage data to drive decisions and outcomes.

About the job

Join Suger as an Implementation Manager!

At Suger, we empower revenue teams to enhance their sales effectiveness by streamlining the processes involved in buying and selling through cloud marketplaces. Our innovative solutions facilitate seamless transactions across major platforms including AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, creating an effortless buying experience for our clients.

Rapid growth has positioned us as the leading orchestration system within the burgeoning B2B Cloud Marketplaces sector, leveraging AI and seamless integrations with essential systems.

Currently, we proudly serve over 250 B2B customers, from industry giants like Snowflake and Intel to dynamic startups such as Glean and Vanta.

Your Role

We are seeking a passionate Implementation Manager to spearhead the comprehensive onboarding journey for our new customers.

This pivotal role involves guiding clients from the moment a deal is signed to their successful launch in production. You will ensure the effective implementation of marketplace listings, private offer workflows, co-sell integrations, and CRM synchronization.

As the key coordinator of the onboarding process, you will collaborate closely with Customer Success, Solutions Engineering, Product teams, and the customer's Go-To-Market and Revenue Operations teams.

About Suger

Suger is at the forefront of revolutionizing how businesses engage with cloud marketplaces. By simplifying complex transaction processes, we enable our clients to thrive in a competitive landscape. Our commitment to innovation and growth has made us a trusted partner for over 250 companies, helping them navigate the evolving digital marketplace landscape.

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