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Experience Level
Experience
Qualifications
Proven experience in project management or implementation roles. Strong interpersonal and communication skills. Ability to manage multiple projects simultaneously while meeting deadlines. Technical proficiency with implementation tools and software. Problem-solving skills and attention to detail.
About the job
Join Cube as an Implementation Manager, where you will play a pivotal role in driving customer success through effective implementation strategies. You will collaborate closely with clients to ensure that our solutions are seamlessly integrated into their business operations, enabling them to maximize their use of our products.
Your expertise in project management and customer relations will be essential as you guide clients through the implementation process, addressing any challenges and ensuring a smooth transition. If you are passionate about technology and thrive in a dynamic environment, we want to hear from you!
About Cube
At Cube, we are committed to revolutionizing the way businesses manage their data and analytics. Our innovative solutions empower organizations to make data-driven decisions with ease. Join a team of dedicated professionals who are passionate about technology and customer success.
At HackerRank, we empower renowned companies such as NVIDIA, Amazon, and Microsoft to recruit and enhance the skills of the next wave of developers based on their abilities rather than their educational background. Trusted by more than 2,500 of the world's leading innovators, our platform helps build robust engineering teams prepared for future challenges.As…
Join Black Duck Software, Inc., a leader in the application security industry, committed to empowering organizations to develop secure and high-quality software. Our pioneering solutions in SAST, SCA, and DAST enable teams to swiftly identify and resolve vulnerabilities in proprietary code and open-source components. We pride ourselves on our comprehensive suite of tools, services, and expert guidance that enhance security and quality within DevSecOps throughout the software development lifecycle.Are you a dynamic and customer-centric Project or Program Manager? Do you possess a proactive mindset and the ability to simplify complex concepts for both technical and non-technical audiences? If yes, we would love to connect with you!Black Duck, a consistent leader in the Gartner Magic Quadrant for Application Security, is looking for an experienced Project / Engagement Manager to collaborate with our Implementation and Services Team in driving customer onboarding and adoption.
About WPP MediaWPP serves as a trusted partner for growth for the world's premier brands. By leveraging exceptional talent, reliable data and intelligence, and global partnerships, all integrated through our innovative marketing platform, WPP Open, we assist our clients in navigating change, seizing opportunities, and achieving transformational growth.WPP Media is WPP's AI-powered media operating unit, uniting media, data, and partnerships to facilitate large-scale creative personalization. Through WPP Open and driven by Open Intelligence, clients gain deep insights into the effectiveness of their media investments.To learn more, visit wppmedia.com.About WPPWPP is a company dedicated to creative transformation. We harness the power of creativity to shape better futures for our people, the planet, our clients, and our communities. To find out more, visit wpp.com.WPP Media is the global media collective of WPP. In an age where media is omnipresent, we unite the best platforms, talent, and partners to create limitless opportunities for growth. To discover more, visit wppmedia.com.At WPP Media, we place great value on our culture and our people. This commitment empowers us to deliver outstanding experiences for both our clients and each other. In this role, embracing WPP and WPP Media’s core values will be essential:Be Extraordinary by leading collectively to inspire transformational creativity.Create an Open environment by balancing people and client experiences through trust.Lead Optimistically by championing growth and development to mobilize the enterprise.The top three highlights of this position:Innovation at Scale: Engage at the forefront of programmatic advertising using state-of-the-art technology, data, and AI-driven solutions within the world’s largest marketing services firm, directly influencing major brands.Collaborative & Empowering Culture: Collaborate with a diverse, dedicated team of programmatic experts where your insights and ideas are valued, shaping client strategies and product evolution.Dynamic Growth & Learning: Navigate a rapidly changing digital media landscape with ongoing opportunities to learn new technologies and methodologies.
Join us at the forefront of technological innovation as we revolutionize the data storage industry. At Pure Storage, you will lead with creativity and be part of a talented team that is shaping the future.If you're eager to embrace limitless opportunities and make a significant impact, we invite you to be part of our journey.THE ROLE:As the Employee Engagement Manager for the APJ region, you will be instrumental in spearheading employee experience initiatives that embody Pure Storage’s core culture and values. We are seeking a proactive and innovative thinker with exceptional project management expertise, adept at navigating complexities to craft meaningful employee experiences. Your role will involve executing impactful regional programs and events while collaborating closely with stakeholders to bolster engagement efforts across the region.WHAT YOU’LL DO:Design and implement regional employee experience initiatives that align with company objectives, nurturing a vibrant culture and community.Facilitate and manage weekly new hire orientations across the APJ region.Act as the primary contact for employee engagement in APJ, collaborating with Employee Experience Champions to share best practices and drive local initiatives.Work alongside HR and cross-functional leaders to deliver user-focused employee experience programs (digital, in-person, and remote) that resonate regionally and contribute to global efforts.Partner with site leaders throughout APJ to enhance engagement and standardize rituals around team building, recognition, onboarding, and milestones in line with our People Promise Team pillar.Oversee the coordination of employee events, ensuring a premium experience at the Bangalore office, including vendor management, logistics, communications, and on-site execution in collaboration with the Chief of Staff and Facilities.Assist in managing the annual global engagement survey process, including coordination, data analysis, and insights preparation for leadership review.Contribute to the creation of manager enablement tools in collaboration with the Talent Transformation team to enhance the employee experience.Support the activation of Pure Storage’s global response strategy, including advocacy efforts on employer review platforms.Analyze feedback and engagement data to identify opportunities for improvement.
As a Customer Success Manager at Netradyne, you will play a pivotal role in ensuring our clients derive maximum value from our innovative technology solutions. You will lead a team dedicated to building strong relationships with customers, understanding their needs, and driving customer satisfaction. Your expertise will be crucial in guiding clients through product adoption and providing technical support.
Datadog seeks a Customer Success Manager for Key Accounts based in Bangalore, India. This position centers on supporting clients as they work toward their goals using Datadog’s platform. Building strong relationships with important stakeholders and understanding their business priorities are central to this role. Key responsibilities Engage directly with stakeholders from key accounts to learn about their objectives and challenges Provide guidance on how to use Datadog’s platform to address client needs Promote adoption of Datadog products and help clients achieve ongoing value from their investment Role focus The Customer Success Manager will act as a trusted advisor, ensuring clients gain the most benefit from Datadog’s solutions. Success in this role depends on proactive communication and a strong understanding of each client’s priorities.
Payoneer is seeking a Marketing Manager for the APAC region, based in Bangalore, to lead marketing activities in India. This position focuses on expanding Payoneer’s reach among small and midsize businesses and professionals, helping them access secure and cost-effective global payment solutions. The role reports to the APAC Marketing Lead in Bengaluru. Role overview The Marketing Manager owns and drives marketing revenue within India. Day-to-day work involves managing local vendors for public relations, content creation, lead generation, and social media. Collaboration with Payoneer’s Global Marketing teams is central to the role, ensuring campaigns align with both regional priorities and broader company strategies. What you will do Take responsibility for in-country marketing revenue in India. Oversee and coordinate local vendors handling PR, content, leads, and social channels. Work alongside global colleagues to deliver integrated marketing campaigns. Requirements Comfort working toward results and making decisions based on data. Experience managing marketing vendors and running campaigns. Ability to collaborate effectively with both local and global teams.
The CompanyAt almabase, our mission is to make education accessible by empowering institutions to boost alumni contributions. Born from our founders’ personal experiences with limited scholarships, we are committed to transforming educational fundraising. Watch this TEDx talk from Kalyan to discover our journey.As a self-funded organization, we have emerged as a leader in the alumni software sector across the US. Our strategic alliance with Blackbaud positions us for substantial growth and market leadership (read more here and here).Our primary clientele consists of universities and high schools, where we collaborate closely with alumni relations and fundraising teams. Our core value proposition is straightforward: “Engage more alumni to increase financial contributions.” Currently, over 90% of our customers are based in the US, but we are expanding into the UK and Canada this year. Our dedicated team operates from both India and the US, with the India team located in Bangalore and the US team working remotely.We are eager to welcome two Customer Success Managers to join our team and partner with clients to navigate various use cases using the Almabase platform.Work Timing: Since most of our clients are in the US, you will be expected to work during US hours, specifically from 8 am to 5 pm EST.Work Location: All team members are required to work from our Bangalore office with a hybrid work policy, necessitating in-office presence for at least 2 to 3 days weekly.ResponsibilitiesKey Performance Indicators (KPIs) include onboarding (CSAT and time to first value), account retention, Customer Health metrics, revenue growth, product adoption, and building customer advocates. (Retention is a shared responsibility with the Account Manager, detailed further in the onboarding process.)You will be responsible for managing the full post-sales customer journey, from onboarding to adoption and beyond.
Ethos Life develops technology to make life insurance easier for families and more efficient for agents. Its platform connects consumers, agents, and carriers, offering instant products and an online application process that removes common obstacles. The aim is to help families secure coverage with less hassle. Role overview The Senior Lifecycle Growth Manager, based in Bangalore, plays a key part in Ethos Life’s sales funnel by focusing on the activation process. This position works to re-engage applicants who have left applications unfinished and to convert approved clients who have not yet activated into paying policyholders. Effective work in this area leads to higher revenue and fewer customers dropping off before purchase. Key responsibilities Own lifecycle strategies in both pre-approval and activation phases. Design targeted sequences, nudges, and in-product interventions to recover lost applications and guide applicants toward approval. Create personalized engagement programs based on the behavior of approved customers to drive activation. Lead ongoing experimentation, testing product-led growth ideas beyond standard email marketing. Translate activation goals into measurable, operational results. Requirements Strong analytical skills, approaching problems like a data scientist. Ability to move quickly and adapt, similar to a product manager. Demonstrated experience executing complex programs as an individual contributor. Comfort working with SQL and developing test plans. Interest in having a strategic voice and collaborating directly with company leadership. Motivation to build growth strategies that extend beyond traditional campaign management. This position offers a mix of strategy and hands-on execution, and is based in Bangalore, India.
Cresta is revolutionizing customer interactions by transforming every conversation into a strategic advantage. Our state-of-the-art platform synergizes AI with human expertise, enabling contact centers to uncover valuable customer insights and implement best practices. By automating conversations and streamlining inefficient processes, we empower every team member to operate more effectively. Originating from the esteemed Stanford AI lab, Cresta was co-founded by Sebastian Thrun, a visionary behind Google X and Waymo. Our leadership team includes CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.We have curated a world-class team of AI and ML specialists, market leaders, and prominent investors, including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our esteemed clientele features industry giants like Intuit, Cox Communications, Hilton, and Carmax. Cresta has received accolades from Forbes and Bain Consulting, recognizing us among the top private AI firms globally.Embark on an exciting journey with us to reshape the workforce through AI—where the future of work begins at Cresta.
At Toku, we specialize in crafting tailored cloud communication and customer engagement solutions to transform the customer experience for enterprises. We adopt a holistic approach to assist businesses in navigating the complexities of digital transformation and delivering vital customer experience (CX) through our cloud communication offerings. Toku merges local strategic consulting expertise with custom technology, regional infrastructure, connectivity, and global reach to meet the diverse needs of large-scale enterprises. With our headquarters in Singapore, we proudly support clients across the Asia-Pacific region and beyond, continuously expanding our global presence.This position focuses on enhancing our expanding practice in cloud customer contact centers, utilizing Amazon Connect and the broader AWS ecosystem.
We are seeking a dynamic and results-oriented Store Manager to lead our team at hmgroup in Bangalore. In this role, you will be responsible for overseeing daily store operations, driving sales performance, and ensuring a high level of customer satisfaction.Your leadership will inspire the team to achieve their best, while implementing effective merchandising strategies and maintaining store standards. Join us to play a pivotal role in our store's success and contribute to the growth of our brand.
Join Bosch Group as a Senior Manager of Quality Management, where you will lead initiatives to enhance product quality and operational efficiency. In this key leadership role, you will be responsible for developing quality management strategies, facilitating continuous improvement processes, and ensuring adherence to quality standards across all operations.
Join Paytm Payments as a Sales Manager or Senior Manager and lead our dynamic sales team to drive growth and enhance customer engagement. This role involves strategizing sales initiatives, cultivating client relationships, and ensuring targets are met. As a key player in our organization, you will be at the forefront of transforming customer experiences through innovative payment solutions.
Role overview Gleanwork seeks an AI Outcomes Manager based in Bangalore, India. This position centers on guiding artificial intelligence projects to deliver tangible, measurable results. The role involves tracking project outcomes, ensuring AI efforts support business objectives, and adjusting strategies to improve overall impact. What you will do Review and assess the effectiveness of AI project outcomes Collaborate with teams across the company to keep projects aligned with business goals Refine AI solutions to boost performance and measurable results Provide guidance and share knowledge on practical AI methodologies and technologies
As a Department Manager at hmgroup, you'll play a pivotal role in driving operational excellence and fostering a culture of innovation. Your leadership will guide teams towards achieving strategic objectives, ensuring that our department remains a benchmark for performance and productivity.
Position: Key Account Management (KAM) Sales About Paytm:Paytm is at the forefront of India's digital payments and financial services sector, dedicated to facilitating seamless transactions for both consumers and merchants. With an array of payment solutions including utility payments and money transfers, we empower users through various Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid (Buy Now, Pay Later). Our merchant solutions span from acquiring devices such as Soundbox, EDC, and QR codes to innovative commerce services via our advertising and Paytm Mini app store. Additionally, we provide credit services including merchant loans and personal loans through our esteemed financial partners. Team Overview:The Paytm Payment Gateway facilitates an exceptional payment experience for thousands of online merchants, ranging from large enterprises to emerging startups, including prominent unicorns. Our goal is to transcend the role of payments from a mere transactional tool to a significant driver of revenue and user growth for our merchants. The Business Payments team is pivotal in crafting tailored disbursal solutions for large and mid-sized corporates, addressing needs related to vendors, customers, channel partners, and employees, while also promoting tax-saving options for employees of leading corporations. Role Overview:We are seeking dynamic candidates for the KAM Sales role to manage and expand our existing customer portfolio. This position demands a proactive approach in nurturing client relationships through regular interactions and meetings. The focus will be on driving business growth, cross-selling relevant products, and achieving revenue targets by acquiring additional business from both existing and new merchants. Key Responsibilities:1. Develop and acquire new merchant partnerships for corporate payments.2. Drive growth and achieve sales targets by effectively leading the sales team.3. Craft and implement strategic business plans that enhance the company's customer base and strengthen its market presence.4. Oversee recruitment, objective setting, coaching, and performance monitoring of sales representatives.5. Foster and maintain robust, long-lasting relationships with customers through collaborative partnerships.
Join Cube as an Implementation Manager, where you will play a pivotal role in driving customer success through effective implementation strategies. You will collaborate closely with clients to ensure that our solutions are seamlessly integrated into their business operations, enabling them to maximize their use of our products.Your expertise in project management and customer relations will be essential as you guide clients through the implementation process, addressing any challenges and ensuring a smooth transition. If you are passionate about technology and thrive in a dynamic environment, we want to hear from you!
Join Hitachi Solutions as a CE Functional Consultant, where you will play a crucial role in delivering innovative solutions that enhance customer engagement and drive business success. You will collaborate with clients to understand their needs and implement Microsoft Dynamics 365 solutions that streamline operations and improve productivity.
Black Duck Software, Inc. helps organizations build secure, high-quality software by reducing risk and improving efficiency. As a leader in application security, Black Duck delivers solutions such as SAST, SCA, and DAST, supporting teams as they find and address vulnerabilities in proprietary code, open source components, and application behavior. With a mix of proven tools, services, and expertise, Black Duck supports security and quality throughout the DevSecOps process and the entire software development lifecycle. Role Overview The Digital Experience Specialist will strengthen and grow our Digital Experience (DX) program in Bangalore. This role centers on customer-focused digital communications, lifecycle automation, documentation, and performance tracking. The position requires hands-on execution and operational ownership to deliver consistent, high-quality customer experiences. Collaboration and Focus This specialist works closely with the Digital Experience, Customer Community, and Education teams to put scalable digital engagement initiatives into action. The role suits someone who enjoys building repeatable systems, managing details, and improving program scalability through strong execution. Key Responsibilities Digital Communications & Automation Source and design content and messaging for customer-facing digital communications Build, QA, launch, and maintain automated customer lifecycle and engagement workflows Set up audience segmentation, logic, and scheduling based on established strategy Manage the DX communications calendar for coordinated, timely delivery Intake and triage ad-hoc communication requests with the DX Program Manager Perform ongoing QA of automated workflows and support incremental improvements Reporting, Documentation & Program Operations Extract, prepare, and validate data on email performance and customer engagement Maintain dashboards and recurring performance reports (such as open rates and click-through rates) Create summaries and visuals to support program insights and visibility Ensure accuracy and usability of DX documentation and internal resource sites
