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Experience Level
Experience
Qualifications
Proven experience in project management or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to multitask and manage multiple projects simultaneously. Proficiency in project management software and tools.
About the job
The Implementation Manager at petvisor plays a key role in helping clients across Mexico adopt and integrate petvisor’s solutions. This position involves close collaboration with both clients and internal teams to ensure each deployment meets specific needs. Throughout every phase of implementation, the Implementation Manager supports clients and adapts services to fit unique requirements.
What you will do
Oversee the rollout and integration of petvisor’s solutions for clients
Coordinate with various departments to tailor services to each client’s requirements
Guide clients from the initial project kickoff through to successful completion
Address client concerns and ensure a smooth transition during the implementation process
About petvisor
petvisor is a forward-thinking company dedicated to enhancing the lives of pets and their owners through innovative technology solutions. Our team is passionate about providing exceptional services and ensuring customer satisfaction. Join us in making a difference in the pet care industry!
Who are we?We are a leading provider of mental health benefits for employees, serving over 17 million people worldwide and covering 585,000 lives across Latin America. Lyra Health is dedicated to transforming access to life-changing mental health care. Our Culture and ValuesAt Lyra, we are committed to changing access to mental health care that transforms li…
The United Firm, APC is enhancing its legal team and is on the lookout for a proficient and experienced Remote EOIR Case Assistant to become a vital part of our flourishing practice. The ideal candidate will possess a strong client-service orientation, exceptional case management abilities, and a minimum of 2 years of experience in immigration law. This role necessitates a thorough understanding of procedural requirements for EOIR (Executive Office for Immigration Review) cases, as well as adeptness in preparing, filing, and managing various immigration-related petitions. The legal assistant will be involved in all dimensions of our immigration law practice, encompassing client relationship management, case preparation, review, and analysis.
The United Firm | La Liga Defensora, APC is seeking a dedicated Remote USCIS Case Assistant - Virtual Assistant to join our dynamic USCIS immigration team. Reporting directly to the Legal Supervisor, this position is ideal for a candidate with exceptional customer service and case management abilities. The successful applicant will support clients in their journey towards adjusting their immigration status to lawful permanent resident through effective case management, legal research, and client interaction.Key Responsibilities:Conduct client intake and gather necessary documentation.Prepare and file immigration forms.Maintain communication with clients for updates and support.Act as a liaison with government agencies, particularly USCIS.Review and maintain comprehensive case files.Assist with legal research and provide necessary support.Prepare clients for Adjustment of Status (AOS) interviews and hearings.Manage Requests for Evidence (RFEs) and respond accordingly.Prepare for AOS denials and appeals as necessary.Collaborate with other legal professionals to ensure seamless case handling.Provide post-filing support for Employment Authorization Documents (EAD) and Advance Parole applications.Assist in the closure of cases.Qualifications:1-2 years of experience in Immigration Law.Familiarity with essential forms, including Form I-485.Proficiency in case management software.Join our expanding firm and take advantage of opportunities for career advancement. You will work alongside a team of professionals committed to excellence in the legal industry.The United Firm | La Liga Defensora, APC is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
About GliaGlia stands at the forefront of AI-driven customer service solutions for the banking and credit union sectors. Our innovative platform seamlessly integrates AI technology with human agents across all voice and digital channels via our unique ChannelLess® Architecture. Featuring our hallmark AI for All™, we empower organizations to eliminate the trade-off between efficiency and excellent customer experience by automating conversations and enhancing service operations.Valued at over $1 billion and recognized as a Deloitte Technology Fast 500™ company for five consecutive years, Glia supports over 700 financial institutions and boasts an impressive industry-leading 72 NPS. We're proud to be certified as a Great Place to Work, achieving a remarkable 98% employee satisfaction rate.About the RoleWe are on the lookout for an operationally minded and people-centric leader to join our Implementation team. As the Manager of Launch Management, you will undertake a pivotal dual role: overseeing a growing team of Launch Managers and managing critical operational components, which include collaboration with our technical Partnerships leaders and overseeing onboarding initiatives for new hires.This position is tailored for an aspiring leader with at least 2 years of management experience, driven by a passion for team development, process enhancement, and the application of emerging technologies—particularly AI—to boost operational efficiency. You will report directly to the Head of Implementation and collaborate closely with our international teams across Customer Success, Support, and Professional Services located in the US, Canada, Mexico, and Estonia.What You’ll Do1. Leadership & Recruitment (Focus on Mexico)Team Management: Supervise a team of 6 Implementation Consultants (Launch Managers) positioned in Mexico and the U.S. Conduct regular one-on-one meetings, quarterly performance assessments, and provide ongoing coaching to ensure they achieve utilization and customer satisfaction targets.Hiring & Expansion: Collaborate with your manager and our Talent team to identify, interview, and onboard outstanding talent, primarily within Mexico. You will act as the hiring manager for this region as we scale the team.Cultural Development: Promote a high-performing, collaborative remote culture that links our Mexico-based team members with the larger global organization.2. Operational Leadership: Onboarding & PartnershipsOnboarding Program Oversight: Manage the complete lifecycle of onboarding new Implementation hires. You will be responsible for maintaining the training curriculum, scheduling sessions, and ensuring a smooth integration into the team.
As a Manager of Workforce Management at Boldr, you will play a critical role in optimizing our workforce operations. You will lead a team dedicated to ensuring we have the right number of skilled employees in the right place at the right time. Your analytical skills will be essential in forecasting staffing needs and managing resources efficiently.
Salary: The salary range for this position is negotiable, between $5,000 and $7,500 USD gross per month.About Sezzle:Sezzle is on a mission to empower the next generation financially. We are transforming the shopping experience beyond just payments, integrating advanced technology with seamless, interest-free installment plans that make shopping smarter and more accessible. Our goal is not only to enhance payments but also to redefine how consumers discover, interact with, and purchase their favorite products, while significantly impacting merchant sales through increased conversions and higher order values. As we continue to innovate within the fintech and retail sectors, we are assembling a dynamic team that is passionate about creating more than just transactions, but a truly unique shopping journey. If you are enthusiastic about pushing technological boundaries and providing a transformative experience for both consumers and merchants, we invite you to join Sezzle and help shape the future of shopping!About the Role:We are looking for a meticulous and proactive IT Vendor Management Program Manager to spearhead the implementation of our third-party risk management framework. This pivotal role is responsible for overseeing vendor relationships, ensuring that every partnership—from non-critical services to intricate bank integrations—meets our stringent standards for security, compliance, and operational excellence. You will oversee the vendor lifecycle and guarantee that our program remains robust under regulatory scrutiny.
Join Accor Hotels as a Maintenance Manager, where you will play a crucial role in ensuring our facilities remain in top-notch condition. You will lead a dedicated team, overseeing all maintenance operations, and implementing strategies to enhance the efficiency and safety of our hotel properties.
Join Restaurant365 as a Renewals Manager and lead our efforts in maintaining customer satisfaction and driving recurring revenue. In this pivotal role, you will be responsible for managing the renewals process, ensuring that our clients continue to receive the exceptional service and support they expect from us. Your expertise will help to develop strategies that enhance customer retention and drive long-term growth.
At Coupa, we're revolutionizing the way businesses manage their spending. Our advanced community-driven AI and industry-leading total spend management platform allows organizations, regardless of size, to maximize their margins. With access to trillions of dollars in spend data from a vast network of over 10 million buyers and suppliers, Coupa AI equips you to make informed business decisions that lead to greater profitability and efficiency.Why Choose Coupa? **Innovative Technology**: We lead the industry in technology advancements, enabling our clients to gain unparalleled insight and efficiency in their spending processes. **Collaborative Environment**: Our culture is rooted in teamwork, transparency, and a persistent pursuit of excellence. **Global Influence**: Your contributions at Coupa will have a tangible impact on clients around the world and foster a culture of mutual success.Discover more about life at Coupa on our Life at Coupa blog, where our employees share their experiences.Role Overview:As the Director of Engagement Management, you will spearhead the comprehensive implementation of Coupa solutions for our large, strategic clients throughout the LATAM region. Your expertise will ensure successful project deliveries and align solutions with the business objectives of our customers.You will collaborate closely with internal teams and certified partners, managing execution, resource allocation, reporting, and risk assessments. In your role as a Delivery Executive Sponsor (DES), you will provide essential support to Engagement Managers, driving successful project outcomes.
At ClassPass, we believe that life's most enriching experiences occur when individuals disconnect from screens and engage with the world around them. We are dedicated to creating a comprehensive platform for intentional living that connects people with inspiring fitness, wellness, and lifestyle experiences. With renowned brands like Mindbody and ClassPass, we empower both businesses and individuals, transforming aspirations into actions seamlessly. Join us in redefining the role of technology in fostering meaningful, real-world connections.ClassPass provides access to thousands of fitness and wellness experiences globally, enabling individuals to lead active, balanced lives. Our platform simplifies the discovery and enjoyment of activities—be it fitness classes, self-care sessions, or new adventures—making it personalized and joyful. Together, let's cultivate healthier, more vibrant communities worldwide.Your Role:Lead a cross-functional team of engineers, designers, and researchers to identify and deliver impactful product opportunities.Define and manage the product roadmap, balancing immediate wins with long-term strategic investments.Collaborate with product, engineering, design, and business teams to bring new features from concept to launch and optimization.Develop and expand consumer and partner-facing experiences to support ClassPass’s growth into new markets and categories.
International Maize and Wheat Improvement Center (CIMMYT)
Full-time|On-site|Texcoco, State of Mexico, Mexico
The International Maize and Wheat Improvement Center (CIMMYT) is a pioneering non-profit organization dedicated to addressing the agricultural challenges of tomorrow today. We are committed to enhancing the quantity, quality, and reliability of production systems and staple crops, including maize, wheat, triticale, sorghum, and millets, particularly in the Global South. Through robust partnerships and applied agricultural science, we strive to improve the livelihoods and resilience of millions of resource-poor farmers, contributing to a more productive, inclusive, and resilient agrifood system within planetary boundaries. As a core CGIAR Research Center, we focus on reducing poverty, improving food and nutrition security, and enhancing natural resource management. For more details, please visit cimmyt.org.CIMMYT is looking for a results-driven and collaborative Accounting Operations Manager to join our Accounting Unit.In this role, you will ensure the reliability, timeliness, and scalability of core accounting processes (Procurement to Pay, Record to Reporting, Fixed Assets) across our headquarters, experimental stations, hubs, and country offices. You will lead multi-location teams to uphold a strong internal control environment while driving improvements enabled by our ERP system to ensure accurate and timely financial closes and clean audits. Acting as the deputy to the Global Accounting Manager, you will coordinate with cross-functional stakeholders, escalate and resolve issues, and ensure business continuity in their absence. Additionally, you will serve as a key liaison with regulatory authorities, collaborating with Tax and Legal teams to coordinate compliance actions and align policies with global standards, which is crucial for meeting external financial reporting requirements.Operational Leadership:Manage end-to-end Accounts Payable and Fixed Assets operations, including document review, vendor and fixed asset master data maintenance, invoice processing, petty cash reimbursements, and multi-currency expense allocations.Establish and oversee performance standards while fostering process excellence.Lead the month-end and year-end financial closing processes.Manage fixed asset transactions, including acquisitions, disposals, transfers, work-in-progress, and depreciation across all locations.Oversee the VAT refund process, maintaining communication with the Mexican Ministry of Treasury.Lead annual fixed asset inventory counts, ensuring accurate asset records.Administer and optimize the ERP system’s Accounts Payable and Fixed Assets modules, including initiatives for automation.Financial Control & Compliance:Ensure accurate expense coding, timely month-end closings, and adherence to compliance regulations.
Ebury empowers ambitious organizations to harness global growth and applies the same philosophy to our workforce. We champion innovation, collaboration, and problem-solving while nurturing an inclusive environment where every individual feels valued, supported, and positioned for success.If you're a team player eager to revolutionize global business operations, we invite you to connect with us—let's explore how Ebury can enhance your career and enable you to shape the future.Building Operations ManagerEbury León Office - Full-time on-siteAs the Building Operations Manager at Ebury's newly established headquarters in León, you will be pivotal in overseeing all front-of-house and technical office operations. Your key responsibility will be to elevate a recently acquired facility into a premier office environment, ensuring that complex building systems—from essential power supply to sophisticated climate control—are managed to the utmost standards.In the role of building owner and a 24/7 operational hub, you will serve as the 'Owner’s Representative,' guaranteeing uninterrupted service for our critical infrastructure. Your focus will extend beyond routine maintenance towards strategic asset management and initiatives for decarbonization.You will report directly to the Head of Global Business Services, the main stakeholder for local infrastructure and employee safety, while also collaborating with the León Office Manager and the Head of Ebury León.
Join PayJoy as a Tools & Metrics ManagerAt PayJoy, we are committed to empowering underserved customers in emerging markets with innovative credit solutions. Our patented technology facilitates entry into the credit system, enabling access to point-of-sale financing and credit cards that enhance modern living standards. As a trusted partner for over 18 million customers, our advanced machine learning and anti-fraud AI not only foster financial stability but also support our clients as they embrace micro-entrepreneurship and navigate challenging times.Role OverviewThe Tools & Metrics Manager is an integral part of our Business Operations team, focusing on the development, maintenance, and enhancement of the tools and systems that underpin our sales operations. Reporting to the Tools & Metrics Senior Manager, this hands-on role will see you taking charge of the BizOps tooling roadmap.In this position, you will engage in configuring systems, implementing efficient workflows, supporting system integrations, ensuring high data quality, and generating accurate reports for SalesOps, FinOps, Merchant Ops, SDR, and Lock Operations teams. This role is perfect for a technically adept, detail-oriented individual who is eager to evolve into broader system ownership.
Join Remotasks as a Community Engagement Manager and play a pivotal role in nurturing our online community within the tech operations space. We are looking for a dynamic individual who possesses a deep passion for technology and excels in communication and design. You will be responsible for managing our online presence, fostering engagement among community members, and collaborating closely with our tech team to ensure a vibrant, informative, and supportive environment for all participants.
Join our dynamic team as a Materials Manager at MasterBrand Cabinets LLC, where you will play a pivotal role in optimizing our supply chain operations. You will be responsible for overseeing materials management, ensuring timely procurement, and maintaining inventory levels to support production efficiency. Your expertise will drive strategic initiatives that enhance our operational capabilities.
Join our dynamic team at Kirin as a Lifecycle Manager, where you will play a pivotal role in shaping the future of our products and ensuring their success throughout their lifecycle. You will collaborate with cross-functional teams to drive strategic initiatives, optimize processes, and enhance customer engagement.
Role overview The Implementation Manager at petvisor plays a key role in helping clients across Mexico adopt and integrate petvisor’s solutions. This position involves close collaboration with both clients and internal teams to ensure each deployment meets specific needs. Throughout every phase of implementation, the Implementation Manager supports clients and adapts services to fit unique requirements. What you will do Oversee the rollout and integration of petvisor’s solutions for clients Coordinate with various departments to tailor services to each client’s requirements Guide clients from the initial project kickoff through to successful completion Address client concerns and ensure a smooth transition during the implementation process
Join the PMG TeamRecognized as one of the Ad Age Best Places to Work for 11 consecutive years and as a Fast Company Best Workplace for Innovators since 2022, PMG is a premier global independent marketing services and technology firm. We aim to empower individuals and brands to believe that anything is achievable. By harnessing collective success, PMG integrates business strategy, transformation, creativity, media, and analytics through our proprietary operating system, Alli, to deliver state-of-the-art digital solutions and inventive media strategies.With a diverse team of over 900 professionals worldwide, we partner with leading brands such as Apple, Nike, Sephora, Experian, Therabody, Best Western Hotels & Resorts, Creed Fragrances, BNY, Intuit, CKE Restaurants, Travelex, and Whole Foods, impacting more than 85 countries.
Join our team as a Key Account Manager (Customer Success Manager) and take charge of nurturing relationships with our most strategic clients. Your role will be pivotal in ensuring their growth, product adoption, and sustained value generation. We are looking for a consultative profile with a strong business vision and strategic thinking, capable of making financially impactful decisions. This position merges executive management, commercial analysis, and cross-functional leadership in a dynamic and innovative environment.Key Responsibilities:Directly manage a portfolio of key accounts, ensuring retention, expansion, and client satisfaction.Identify and implement upsell and cross-sell opportunities, driving the adoption of new modules and services.Build and maintain strong relationships with C-level executives (CEOs, CIOs, CMOs) in healthcare institutions.Design and execute quarterly account plans, aligning operational and business objectives with client needs.Coordinate with Activation, Support, Product, and Technology teams to ensure impeccable service delivery.Lead Quarterly Business Reviews (QBRs) with strategic clients, showcasing results, adoption metrics, and next steps.Monitor critical metrics such as Net Revenue Retention (NRR), Monthly Recurring Revenue (MRR), and Net Promoter Score (NPS), proactively addressing churn signals.Represent the voice of the customer within the organization, influencing product roadmaps and improvement decisions.Conduct strategic field visits to strengthen relationships and identify new expansion opportunities.Qualifications:Over 5 years of experience managing strategic accounts in SaaS, HealthTech, or B2B enterprise environments.Experience with technology products in the healthcare sector (PACS, RIS, EMR, or similar).Proficient in analyzing commercial, contractual, and product adoption metrics.Demonstrated negotiation and executive communication skills.Advanced proficiency in Excel/Google Sheets, CRM (preferably HubSpot), and BI tools (Looker, Redash).Willingness to travel frequently within Mexico and meet clients in person.
Full-time|On-site|Mexico City, Mexico City, Mexico
Join our dynamic team as a Security Manager, where you will be at the forefront of delivering top-tier security management solutions for our clients. We are looking for a motivated and detail-oriented professional who embodies creativity, initiative, and excellent teamwork skills. You will oversee both on-site and off-site security operations, refining and implementing security plans, and managing embedded consultants, contractors, and other risk management solutions.In this pivotal role, you will support project implementation and administration for the delivery of comprehensive protection services and on-site training. The ideal candidate will demonstrate exceptional organizational abilities, focusing initially on immediate project execution, security plan development, and resource management.Key Responsibilities:Provide operational support and strategic advice to senior leadership.Collaborate with the Security Operations Center (SOC) on various initiatives.Ensure alignment with senior leadership's policies and strategies.Assist in the evaluation, development, and execution of site-specific security strategies.Direct and oversee security personnel and subcontractors to ensure compliance with project contracts and timelines.Deliver essential safety briefings to local staff and visitors on-site.Lead the development and implementation of emergency crisis protocols, site security surveys, and training programs.Support security investigations as needed.Monitor responses to local security incidents, providing crisis management and emergency response support alongside the SOC.Generate periodic intelligence reports and assessments for clients.Liaise with government authorities, including military and law enforcement agencies.Prepare security reports with insights from SOC intelligence.Be available to respond to emergencies or incidents promptly.Assist in reporting and managing Key Control Risks.Carry out other tasks as required by daily operations with clients.
