IT Engineer at Etched | Taipei

EtchedTaipei

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience in IT support and infrastructure management. Strong troubleshooting and problem-solving skills. Familiarity with MDM and MAM solutions. Excellent communication and interpersonal skills.

About the job

About Etched

Etched is pioneering the world's first AI inference system specifically designed for transformers, achieving over 10x higher performance while significantly reducing costs and latency compared to traditional solutions. Our ASIC technology empowers the development of products previously deemed impossible with GPUs, such as real-time video generation models and complex chain-of-thought reasoning agents. Supported by substantial investment from industry-leading investors and a team of top engineers, Etched is transforming the foundational infrastructure of the fastest-growing sector in history.

Job Overview

As an IT Engineer in our Taiwan office, you will play a crucial role in ensuring optimal performance across our high-efficiency engineering and operations environment. You will be the go-to expert who facilitates seamless operations, allowing teams to innovate without hindrance. Your responsibilities will encompass enhancing productivity in the Taiwan office, equipping engineers with the necessary tools and infrastructure for maximum efficiency, and promoting a culture of operational excellence. From facilitating advanced chip development processes and conducting lab tests on our latest technology to collaborating with our manufacturing partners and optimizing daily IT operations, you will be instrumental in advancing our mission to drive transformative AI innovation.

Key Responsibilities

Comprehensive IT Support:

Deliver hands-on IT services and support for the Taiwan office, including ASIC design, software engineering, business operations, and scale-out computing teams.
Collaborate with local manufacturing partners to ensure smooth integration and workflow, proactively addressing operational challenges before they affect production.
Oversee onboarding and offboarding processes to guarantee seamless access aligned with engineering and leadership workflows.
Maintain comprehensive documentation of IT assets, systems, access protocols, and ticketing workflows.
Support the management and operation of IT infrastructure across all locations as needed.

Device and Endpoint Management:

Administer on-site and remote laptops, desktops, and networking equipment with a focus on usability, security, and remote manageability.

About Etched

Etched is at the forefront of AI innovation, developing groundbreaking technology that redefines performance standards in the industry. Our dedicated team is committed to pushing the boundaries of what is possible, supported by significant investment and expertise.

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