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IT Infrastructure & Operations Specialist

power2xAmsterdam, Noord-Holland, Netherlands
On-site Full-time

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Experience Level

Senior

Qualifications

Key ResponsibilitiesOwnership of IT Operations & InfrastructureOversee comprehensive internal IT infrastructure (including network, cloud, endpoints, identity, and backup systems). Deliver on-site and remote support as a primary function. Maintain system uptime, optimize performance, and engage in proactive issue prevention. Serve as operational backup for IT administrator duties.2. Support for Business Systems & ProjectsAssist with business-critical platforms (such as Assai, NetSuite, MDR, etc.). Collaborate with business stakeholders on system enhancements and automation initiatives. Participate in and facilitate business transformation projects. Bridge the gap between technical and functional requirements.3. Management of Vendors & MSPsAct as the primary contact for external Managed Service Providers (MSPs) and specialized vendors. Monitor Service Level Agreement (SLA) performance and ensure accountability. Coordinate cross-vendor initiatives related to security, backup, cloud, and compliance. Escalate complex technical issues when necessary.4. Process Documentation & GovernanceManage and uphold:Standard Operating Procedures (SOPs)RunbooksArchitecture documentationGovernance documentationEnsure operational continuity and knowledge retention. Advance documentation maturity across IT processes.5. Security & Compliance OversightSupervise the integration of security tools (e.g., SIEM, MDR, conditional access). Ensure compliance and adherence to governance standards. Evaluate risk exposure and propose mitigation strategies. Act as the internal advocate for security.6. Strategic Contributions in IT

About the job

We are in search of a proactive and seasoned IT Infrastructure & Operations Specialist to spearhead our internal IT operations. This role encompasses infrastructure stability, vendor management, security oversight, and the enhancement of business systems.

The position transcends traditional incident management; it acts as a strategic and operational backbone, guaranteeing reliability, scalability, robust documentation, and alignment with business objectives.

The perfect candidate will possess deep technical expertise, a solid understanding of business contexts, and the capability to autonomously manage and enhance IT environments.

About power2x

power2x is an innovative leader in providing cutting-edge technology solutions. We prioritize stability, security, and seamless operations to propel businesses forward in a fast-paced digital landscape.

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