IT Service Desk Engineer

Join our dynamic team at weekday-1 as a Service Engineer. In this role, you will be pivotal in ensuring the successful installation, maintenance, and troubleshooting of our products. You will work closely with clients to deliver exceptional service and support, ensuring their needs are met with professionalism and efficiency.

Join our dynamic team as a Service Engineer Expert. In this role, you will leverage your technical expertise to deliver exceptional service solutions, ensuring optimal performance and customer satisfaction. You will be responsible for diagnosing issues, performing repairs, and providing ongoing support to our clients.

Join our dynamic team at Konecranes as a Crane Service Engineer, where you will be pivotal in ensuring the reliability and efficiency of our crane systems. In this role, you will utilize your technical expertise to perform maintenance, inspections, and repairs on various types of cranes, contributing to our mission of enhancing customer satisfaction and operational excellence.

Join Konecranes as a Lead Engineer in Field Service, where you will play a crucial role in ensuring the optimal performance of our products and services. Your expertise will be pivotal in providing customers with top-notch support and solutions, enhancing their operational efficiency.As a Lead Engineer, you will lead a team of skilled professionals, manage field operations, and drive technical excellence. Your responsibilities will include troubleshooting complex issues, overseeing installations and maintenance, and collaborating with cross-functional teams to deliver exceptional service.

Join our dynamic team as a Service Desk Engineer, where you will play a crucial role in providing exceptional customer support and technical assistance. You will be responsible for troubleshooting and resolving IT issues, ensuring seamless operations and high levels of customer satisfaction. Your expertise will help us maintain the efficiency of our IT infrastructure.

About UsHitachi Digital is at the cutting edge of digital transformation, representing the fastest-growing sector of the Hitachi Group. We play a pivotal role in realizing the company's vision of becoming a leading global entity in the rapidly evolving digital landscape.Our affiliated companies, including GlobalLogic, Hitachi Digital Services, and Hitachi Vantara, provide a comprehensive suite of services covering the entire digital lifecycle—from conceptualization to full-scale deployment and the necessary infrastructure to support it. We embody the spirit of One Hitachi, merging domain expertise with digital prowess to foster synergies that positively impact our customers and society.We believe in the power of diverse talent to shape a digital future. We value your unique life experiences, character, perspective, and passion for making a difference.

Join Bosch Rexroth as a Field Service Engineer in Pune, where you will play a pivotal role in the installation and commissioning of Rexroth Hagglunds Drive systems across various sectors, including power plants, steel plants, cement plants, ports, and occasionally sugar plants.In this position, you will provide exceptional customer service support in line with Annual Maintenance Contracts (AMC) at client sites, conduct troubleshooting of hydraulic drive systems, and perform root cause analysis for technical issues.Your proactive approach to learning and adapting to new technologies will be crucial as you adhere strictly to internal processes, compliance standards, and company guidelines.Additionally, you will engage in minor repair activities related to hydraulic drive systems, monitor competitor activities during customer visits, and generate aftermarket business opportunities by promoting repair services, spare part sales, and equipment retrofitting/upgrades.Collaboration is key in this role, as you will work closely with fellow service colleagues and the sales team. You will also provide technical training to customers on installation and maintenance procedures, fostering service awareness and ownership of their hydraulic equipment.

Join telefonicatech as a Senior Data Engineer in our Managed Services team, where you will play a pivotal role in designing, implementing, and maintaining data solutions that drive business decisions. You will work collaboratively within a dynamic team to create robust data pipelines and ensure data integrity across various platforms.

At NICE, we embrace challenges and constantly push our limits. We are driven, ambitious, and determined to make a significant impact in our industry. Our team members, known as NICErs, strive for excellence every day, transforming challenges into achievements. If you share our passion for innovation and excellence, we invite you to explore a career opportunity that could ignite your potential.What Does This Role Entail?The Professional Services Engineer specializing in AI is a pivotal customer-facing role within our delivery team, focusing on the remote implementation, configuration, and integration of the NICE CXone platform. This position emphasizes delivering AI-driven solutions such as chatbots, voicebots, and knowledge assistants while combining strong technical skills with expertise in conversational design. You will collaborate closely with project teams from the sales handoff to project closure, ensuring that our customers achieve exceptional outcomes.Your Impact:Technical Execution & Delivery:Lead and execute implementation activities for NICE CSA solutions, ensuring quality and timely delivery.Configure, integrate, and enhance solutions based on customer and project specifications.Collaboration & Knowledge Sharing:Engage with cross-functional teams to facilitate successful project outcomes.Foster a collaborative, high-performance culture within the Customer Services Automation Center of Excellence.Operational Excellence:Manage assigned tasks and deliverables in alignment with project and Center of Excellence objectives.Contribute to developing and adopting best practices and methodologies for NICE CSA solutions.Must be open to working shifts that cover APAC, EMEA, and Americas regions.

Join Bosch Rexroth India as a Field Service Engineer / Executive where you will be an integral part of our customer service team. In this role, you will provide exceptional technical support and service for our advanced automation and drive technologies. You will work closely with clients to ensure that our products meet their operational requirements and provide effective solutions for any issues that arise.

At NiCE, we don't just face challenges; we embrace them as opportunities for growth. We are bold, innovative, and dedicated to excellence. If you share our passion for setting high standards and surpassing them, we invite you to explore a career with us that promises to ignite your passion and ambition.What does this role entail?The Professional Services Engineer is a pivotal customer-facing role that involves delivering specialized knowledge and solutions regarding NiCE products and services. This includes the implementation, configuration, and optimization of solutions such as NiCE Engage, WFM, EEM, and other CXone digital offerings tailored specifically for enterprise contact centers. This position demands a blend of technical expertise and business acumen, involving direct collaboration with clients to assess their needs, provide consultative support, and deploy state-of-the-art solutions.How will you contribute to our success?Technical Implementation:Lead the installation and integration of NiCE software solutions, whether on-site or remotely, adhering to established methodologies and customer specifications.Collaborate closely with the implementation team to address any technical inquiries from project initiation through to the transition of the delivered solution to our support center.Ensure all elements of the technical architecture are effectively integrated and operational.Identify and resolve any design discrepancies encountered during the deployment of NiCE solutions.Assist clients and their vendors in meeting configuration requirements for all NiCE integration points within their environment.Provide expert guidance on the entire NiCE product suite and implementation methodologies.Conduct system tests to ensure performance and reliability.Document issues arising during implementation and liaise with support teams for resolution, escalating to management when necessary.Deliver comprehensive application overviews, technical support, and quality control throughout all project phases.Communicate customer feedback regarding technical enhancements and fixes with the R&D and product support teams.Project Management & Customer Engagement:Work alongside Project Managers to design and supervise comprehensive project rollouts.Contribute to the NiCE Knowledge Base by documenting lessons learned and resolutions.Ensure the seamless execution of projects to meet client expectations and company standards.

Join our dynamic team as an AV Service Engineer / AV Subject Matter Expert in Pune, where you'll provide top-tier support for advanced AV systems.In this role, you'll work on-site, five days a week, delivering exceptional service to our high-profile clients. You will utilize your expertise in systems such as Crestron, QSC, Appspace, Vbrick, Cisco, and Microsoft Teams Rooms (MTR) to ensure seamless operations.With a focus on advanced troubleshooting and ticket resolution, you will also provide remote guidance to our on-site engineers. This position offers a pathway for professional growth and long-term career opportunities.Your efforts will contribute to the reliability and efficiency of our AV services, while you gain invaluable experience within a supportive and innovative team.

Role Overview Bosch Rexroth India is looking for a Field Service Engineer / Executive focused on Electronics, based in Pune. This position centers on supporting clients and maintaining the performance of their electronic systems. Main Responsibilities Deliver service and technical support for electronic systems at client sites Troubleshoot and resolve technical issues to minimize downtime Work to ensure systems run efficiently and reliably Promote customer satisfaction through effective problem-solving Location Pune

Role overview Nice Ltd. is seeking a Professional Services Engineer in Pune, India. This role centers on PL/SQL development and implementation consulting for client projects. The position involves working directly with clients to deliver tailored technical solutions that meet specific requirements. What you will do Develop and implement PL/SQL solutions based on client needs Collaborate with clients to gather requirements and provide effective technical support Assist in project execution, from initial planning through to final delivery Support client satisfaction and contribute to improved operational efficiency Location This position is based in Pune, India.

Role overview Nice Ltd. is seeking a Professional Services Engineer with strong PL/SQL development experience for its Pune office. The primary focus is on supporting clients in the Banking, Financial Services, and Insurance (BFSI) sector. The work centers on designing, developing, and implementing solutions that align with client needs and business objectives. What you will do Collaborate with cross-functional teams to deliver tailored PL/SQL solutions for BFSI clients. Take part in the design, development, and rollout of client projects. Maintain a high standard of quality and reliability in delivered solutions. Apply technical expertise to help clients meet their goals. Requirements Strong hands-on experience in PL/SQL development. Experience working with clients in the BFSI sector is preferred. Ability to work well with diverse teams and explain technical concepts clearly. Dedication to delivering quality work and ensuring client satisfaction. Location This role is based in Pune, India.

Role Overview Konecranes is hiring a Crane Service Specialist in Pune. This role focuses on maintaining and supporting crane systems to keep them running smoothly and reliably. The position plays a key part in meeting customer needs and upholding service quality. Main Responsibilities Diagnose technical issues with crane systems and identify root causes Carry out repairs and resolve faults efficiently Perform regular service checks to ensure equipment operates at peak performance Support customers by addressing maintenance concerns and providing timely solutions Location Pune

At NICE Actimize, we embrace challenges with unyielding ambition. Our pursuit of excellence drives us to redefine standards, and we invite you to join us in this exciting journey. If you possess the same relentless spirit, we offer a transformative career opportunity that will ignite your passion.What Will Your Role Entail?As a Senior Professional Services Engineer, you will be an integral part of a vibrant, client-centric team dedicated to the implementation of NICE Actimize Financial Crime Prevention solutions for some of the world's leading financial institutions. This position will grant you insights into critical regulatory domains such as Anti-Money Laundering (AML), Payment Fraud, and Trading Compliance. You will be tasked with developing, configuring, and customizing Actimize’s product offerings while collaborating closely with SE Leads and implementation teams to deliver cutting-edge solutions.Your Impact MattersNICE Actimize stands at the forefront of Financial Crimes and Compliance. We continuously push boundaries and strive for excellence. You will contribute significantly to our mission, designing and implementing impactful solutions that empower major financial institutions to combat fraud, maintain compliance, and enhance risk management operations.Develop, configure, and customize Actimize software features according to design specifications and enterprise standards.Collaborate in multidisciplinary teams with Architects and Business Analysts utilizing both waterfall and agile methodologies.Independently tackle complex development and configuration tasks.Provide support to customers by troubleshooting and resolving functional issues.Engage with R&D, Professional Services, and Customer Support teams.Implement and configure new applications, establish new environments, and deploy solutions.Contribute to the development of internal tools and utilities that enhance engineering team efficiency at scale.Occasionally work on-site or across various time zones as required.Conduct detailed troubleshooting, analysis, and debugging in enterprise environments.Manage complex database environments (Postgres, MS SQL) handling substantial data volumes.

Join our dynamic team as an AV Service Engineer / AV Subject Matter Expert based in Pune, India, where you'll work on-site five days a week to deliver exceptional support for audio-visual systems.We offer a competitive salary that is negotiable based on experience, along with attractive company benefits.Our work schedule is Monday to Friday, with two shift patterns available:1) Night Shift: 40 hours per week, covering the hours from 7 AM to 7 PM US (Nashville) time zone.2) Day Shift: 40 hours per week.At Yorktel-Kinly, we are a unified global leader in collaboration, systems integration, and managed services, dedicated to transforming workspaces and simplifying complexity. Our team boasts expertise in AI-powered room monitoring and 24/7 support, ensuring agility and efficiency in our operations.With 27 offices across 11 countries and a talented workforce of 1,600 professionals, we pride ourselves on delivering scalable and sustainable solutions to our 2,500 global customers.As we expand our services for a major client, we invite experienced AV Engineers / AV Subject Matter Experts to join our talented on-site team. This role focuses on providing outstanding technical support for AV systems including Crestron, QSC, Appspace, Vbrick, Cisco, and Microsoft Teams Rooms (MTR).You will be involved in advanced troubleshooting, ticket resolution, and providing remote guidance for on-site engineers. This position promises a clear pathway for professional development and long-term career opportunities.Work with a high-profile client and gain invaluable experience that will propel your career forward.

Join our dynamic team as an Oracle Support Engineer specializing in Service Support. In this role, you will be pivotal in providing exceptional support for Oracle systems, ensuring optimal performance and user satisfaction. You will troubleshoot issues, implement solutions, and collaborate closely with cross-functional teams to enhance system functionalities.