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IT Support Analyst

OutreachSeattle, WA
On-site Full-time

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Experience Level

Entry Level

Qualifications

Proven experience in IT support or a related field. Strong problem-solving skills and a customer-centric mindset. Familiarity with various operating systems and software applications. Excellent communication skills, both written and verbal. Ability to work collaboratively in a team-oriented environment.

About the job

Outreach is looking for an IT Support Analyst based in Seattle, WA. This role keeps the company’s technology running reliably. The IT Support Analyst troubleshoots technical issues, responds to employee IT questions, and supports daily operations across teams.

What You Will Do

  • Diagnose and resolve hardware and software problems for employees
  • Respond to IT-related inquiries and service requests
  • Deliver clear, helpful support with a focus on customer service
  • Collaborate with teams to improve IT processes and workflows

About Outreach

Outreach is a leading sales engagement platform that helps businesses streamline their communication and enhance productivity. With a focus on innovation and customer success, we are dedicated to transforming the way sales teams operate.

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