IT Support Services Manager

CIM GroupLos Angeles, CA

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Manager

Qualifications

- Proven experience in IT support management.- Strong understanding of ITIL practices and service management.- Proficient in using ServiceNow or similar ticketing systems.- Excellent leadership and team development skills.- Strong problem-solving abilities and customer service orientation.- Ability to manage multiple priorities in a fast-paced environment.

About the job

ABOUT CIM GROUP:

CIM Group is a community-driven real estate and infrastructure owner, operator, lender, and developer. Our dedicated team of professionals collaborates to identify and create value in real assets, positively impacting the communities we serve. Founded in 1994, our three visionary founders initiated projects in Southern California neighborhoods. Today, we are a diverse family of over 900 employees, managing projects across the Americas. Our initiatives have generated employment opportunities, provided comfortable living and working spaces, and established essential sustainable infrastructure. Our commitment to community enhancement remains steadfast, and we aspire to amplify our positive impact in the future. Join us and make a difference today!

POSITION PURPOSE:

The IT Support Services Manager will spearhead the IT Service Desk and Application Support teams, delivering exceptional technical support and customer service throughout the organization. This role will ensure adherence to ITIL-based service management practices, promote continuous improvement, and utilize tools like ServiceNow to enhance incident, request, and knowledge management processes. The manager will oversee daily operations, cultivate team capabilities, and ensure rapid resolution of technical issues to maintain business continuity and elevate user satisfaction.

About CIM Group

CIM Group is a leading real estate and infrastructure firm focused on enhancing communities through innovative projects and sustainable practices. With a commitment to social responsibility, CIM Group creates value for stakeholders and contributes to the well-being of the neighborhoods where we operate.

1 - 20 of 703 Jobs

Search for Peer Support Specialist Veteran Services

703 results

Select all on this page (20)

Apply

Peer Support Specialist - Veteran Services

epath

Full-time|$44K/yr - $55K/yr|On-site|Los Angeles County

Why Join Our Team?At epath, we are driven by our mission and values, and your contributions will truly make a difference. We positively impact the lives of individuals, helping an average of 23 people each week to find stable housing.By becoming a part of our team, you will have the opportunity to advocate for meaningful change while collaborating with influ…

Mar 19, 2026

Apply

Email Support Specialist - Remote Position

ADF Medical Services Inc.

Full-time|Remote|Remote — Los Angeles, California, United States

Join our dynamic team at ADF Medical Services Inc. as an Email Support Specialist, where you will play a crucial role in providing exceptional customer service through email communication. Your expertise in resolving customer inquiries efficiently and effectively will help us maintain our high standards of client satisfaction.As part of our remote team, you will have the flexibility to work from anywhere while contributing to a collaborative environment focused on healthcare solutions. This is an exciting opportunity for individuals who are passionate about customer service and eager to make a difference.

Apr 11, 2026

Apply

Security Specialist - Veterans Encouraged to Apply

Gavin de Becker & Associates

Full-time|$81K/yr - $100K/yr|On-site|Los Angeles, CA

Gavin de Becker & Associates (GDBA) protects the world's most influential and at-risk public figures. Established in 1978 by a three-time Presidential appointee, Gavin de Becker, our firm's Protectors, Analysts, and Investigators are dedicated to the mission of safeguarding human life through the assessment, prediction, and management of violence.GDBA's Mission: The Safety, Privacy, and Wellbeing of our ClientsA newly hired Protector in Los Angeles will earn no less than $81,000 in base earnings during their first year with GDBA. Protectors based in Los Angeles can earn up to $100,000 in their first year, considering prior relevant experience, GDBA Training Academy performance, and promotion opportunities.Your Role as a Protector:Monitor property while utilizing the tools and technology of a GDBA Command Center.Screen visitors and vendors; control all access to protected sites.Coordinate and execute security plans and respond to medical emergencies.Provide physical protection and logistical support at clients' homes and during travel.Facilitate secure transportation as needed.Survey and prepare locations prior to the arrival of clients.Document any suspicious activity meticulously.Maintain readiness to address any potential threat.Who You Are:Veterans represent over 60% of GDBA's workforce, reflecting our commitment to hiring those who have served our country.

Feb 1, 2026

Apply

Part-Time Weekend Peer Advocate

Good Seed Community Development Corporation

Part-time|$25/hr - $25/hr|On-site|Los Angeles, California, United States

Join our dedicated mental health services team as a Peer Advocate in Los Angeles, CA. This part-time position offers weekend shifts on Saturday and Sunday from 9:00 AM to 3:00 PM, focusing on providing vital peer-based support to individuals facing mental health challenges, co-occurring disorders, and histories of homelessness during peak afternoon and evening hours. In this role, you will leverage your own lived experiences with mental health recovery to instill hope, foster connections, and assist clients on their personal recovery paths. Grounded in the principles of mutuality, self-determination, and empowerment, you will act as a crucial link between clients and the clinical care team, utilizing your unique perspective to enhance our service model.

Apr 3, 2026

Apply

Part-Time Peer Advocate - Afternoon Shifts (M-F, 3 PM - 7 PM)

Good Seed Community Development Corporation

Part-time|$25/hr - $25/hr|On-site|Los Angeles, California, United States

Join our dedicated team at Good Seed Community Development Corporation as a Peer Advocate within our mental health services in Long Beach, CA. This Part-Time position offers 20 hours per week, specifically during high-need afternoon and evening hours from 3:00 PM to 7:00 PM, Monday through Friday. Your role will focus on providing peer-based support to individuals facing mental health challenges, co-occurring disorders, and histories of homelessness. Drawing from your own lived experiences, you will inspire hope, foster connections, and assist clients on their unique paths to recovery. Your insights will bridge the gap between our clients and the clinical care team, adhering to the principles of mutuality, self-determination, and empowerment.

Apr 3, 2026

Apply

On-Call Field Support Specialist

SPS North America

Full-time|On-site|Los Angeles, California, United States

Join our dynamic team as an On-Call Field Support Specialist at SPS North America. In this pivotal role, you will provide essential field support, ensuring our clients receive unparalleled service and assistance as needed. Your expertise will directly contribute to maintaining high levels of customer satisfaction and operational excellence.

Apr 30, 2026

Apply

Remote Reservations & Guest Support Specialist

destinationknot

Full-time|Remote|Los Angeles, California

destinationknot provides coordination services for reservations, scheduling, and guest support. The team emphasizes organization and clear communication, aiming to create a positive experience for every client. Role overview The Remote Reservations & Guest Support Specialist acts as the main contact for clients. This position is fully remote and centers on administrative support for reservations, scheduling, and guest questions. Daily tasks involve recordkeeping, assisting with confirmations, and maintaining professional communication throughout each guest's coordination process. The role is well-suited to individuals who are organized, service-focused, and comfortable working independently from home. Main responsibilities Process reservation requests, confirmations, and scheduling changes Respond to guest inquiries via email, phone, and messaging platforms Maintain accurate records, calendars, and service documentation Monitor timelines to ensure prompt updates and confirmations Provide comprehensive guest support for a seamless experience Adhere to established workflows and quality standards Collaborate with internal team members to support daily operations Requirements Strong customer service and communication skills Attention to detail and reliable organizational habits Ability to multitask in a remote work setting Basic computer skills and willingness to learn new software Professional, dependable, and responsive approach Experience in customer service, guest services, reservations, hospitality, or administrative roles is a plus but not required Work environment and schedule Fully remote role based in the United States Potential for flexible scheduling Comprehensive training and ongoing support provided What destinationknot offers Remote work flexibility Structured and supportive team environment Clear expectations and established processes Opportunities to develop coordination and guest support skills Application process To apply, submit an application. destinationknot will contact selected candidates about next steps.

Apr 24, 2026

Apply

Controls Support Specialist - MQTT

ServerFarm

Full-time|On-site|Los Angeles, CA

Join ServerFarm as a Controls Support Specialist, where you'll play a pivotal role in providing technical support for MQTT protocols. Your expertise will help optimize our operations and enhance system performance, ensuring seamless communication between devices.

Mar 30, 2026

Apply

Remote Administrative Support Specialist - No Degree Required

NoGigiddy

Full-time|Remote|Remote — Los Angeles, California, United States

NoGigiddy, a pioneering platform in the gig staffing sector, is on the lookout for a proactive and detail-oriented Remote Administrative Support Specialist to become an integral part of our vibrant team. In this role, you will be essential in delivering top-notch administrative assistance to our gig workers, ensuring they have a smooth and enjoyable experience on our platform. By joining NoGigiddy, you will engage with a forward-thinking company that prioritizes flexibility and convenience in the gig economy.As a Remote Administrative Support Specialist, you will have the privilege of working from home while collaborating with a team committed to enhancing gig work for everyone. Your duties will encompass effective communication with gig workers, sharing available shift opportunities, and addressing their inquiries or concerns. You will also maintain precise and current records, manage scheduling, and provide general administrative support.Key Responsibilities Communicate effectively with gig workers to inform them of real-time available shifts and opportunities. Address gig worker inquiries and offer comprehensive support through email, chat, and phone. Maintain accurate and detailed records of gig workers, including their contact information, availability, and preferences. Coordinate shift scheduling and make necessary adjustments to optimize the utilization of gig workers. Assist with administrative tasks such as preparing reports, managing documentation, and data entry. Work collaboratively with internal teams to enhance communication and streamline processes. Provide feedback and insights to contribute to the continuous improvement of the gig worker experience.

Jul 22, 2024

Apply

Deskside Support Specialist

Artech Information Systems LLC

Full-time|On-site|Los Angeles

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist! In this role, you will provide essential technical support to our users, ensuring a seamless experience in their day-to-day operations. You will troubleshoot hardware and software issues, assist with installations, and provide training as needed. Your expertise will help maintain optimal performance and user satisfaction within our organization.

Jan 4, 2017

Apply

Deskside Support Specialist

Artech Information Systems LLC

Full-time|On-site|Los Angeles

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist. In this role, you will provide essential technical support to our users, ensuring a high level of customer satisfaction. Your responsibilities will include troubleshooting hardware and software issues, assisting with setup and configuration of devices, and providing training on various technology tools.

Jan 4, 2017

Apply

Desktop Support Specialist

Artech Information Systems LLC

Full-time|On-site|Los Angeles

Join our dynamic team as a Desktop Support Specialist, where you will play a crucial role in ensuring the smooth operation of our IT systems. You will provide technical support and troubleshooting for desktop environments, assisting users in resolving issues related to hardware, software, and network connectivity.Your expertise will help maintain our systems and improve user satisfaction in a fast-paced environment. If you are tech-savvy, enjoy problem-solving, and have a passion for helping others, this is the perfect opportunity for you!

Apr 3, 2017

Apply

Loan Servicing Specialist

Bisnow

Full-time|On-site|Los Angeles

Join our dynamic team at Bisnow as a Loan Servicing Specialist, where you will play a critical role in managing and supporting our loan servicing operations. This position requires a detail-oriented individual with a strong understanding of loan servicing processes, who is capable of ensuring compliance with regulatory requirements and company policies.Your responsibilities will include overseeing loan accounts, processing payments, and managing customer inquiries. You will work closely with clients, providing them with exceptional service while ensuring all transactions are processed accurately and efficiently.

Mar 20, 2026

Apply

Deskside Support Specialist

Artech Information Systems LLC

Full-time|On-site|Los Angeles

Join our dynamic team as a Deskside Support Specialist, where you'll play a crucial role in providing exceptional technical support to our clients. Your expertise will ensure that end-users receive timely assistance with their hardware and software issues, enhancing overall operational efficiency.

Jan 4, 2017

Apply

Deskside Support Specialist

Artech Information Systems LLC

Full-time|On-site|Los Angeles

Join our dynamic team as a Deskside Support Specialist, where you will play a pivotal role in ensuring the seamless operation of our IT infrastructure. You will provide on-site technical assistance, troubleshooting hardware and software issues, and delivering exceptional service to end-users. Your expertise will be instrumental in maintaining high levels of customer satisfaction and operational efficiency.

Apr 19, 2017

Apply

Manager of Production Support and Service Reliability

Accordion

Full-time|On-site|Atlanta; Boston; Charlotte; Chicago; Dallas; Los Angeles; New York; San Francisco

Join our dynamic team as a Manager of Production Support and Service Reliability at Accordion. In this pivotal role, you will oversee the production support operations ensuring the reliability and efficiency of our services. Your leadership will be crucial in managing a talented team dedicated to resolving production issues while implementing proactive measures to enhance service reliability.We are looking for a strategic thinker who can balance technical expertise with excellent communication skills. You will collaborate with various departments to streamline processes and improve system performance.

Apr 29, 2026

Apply

IT Support Services Manager

CIM Group

Full-time|On-site|Los Angeles, CA

ABOUT CIM GROUP:CIM Group is a community-driven real estate and infrastructure owner, operator, lender, and developer. Our dedicated team of professionals collaborates to identify and create value in real assets, positively impacting the communities we serve. Founded in 1994, our three visionary founders initiated projects in Southern California neighborhoods. Today, we are a diverse family of over 900 employees, managing projects across the Americas. Our initiatives have generated employment opportunities, provided comfortable living and working spaces, and established essential sustainable infrastructure. Our commitment to community enhancement remains steadfast, and we aspire to amplify our positive impact in the future. Join us and make a difference today!POSITION PURPOSE:The IT Support Services Manager will spearhead the IT Service Desk and Application Support teams, delivering exceptional technical support and customer service throughout the organization. This role will ensure adherence to ITIL-based service management practices, promote continuous improvement, and utilize tools like ServiceNow to enhance incident, request, and knowledge management processes. The manager will oversee daily operations, cultivate team capabilities, and ensure rapid resolution of technical issues to maintain business continuity and elevate user satisfaction.

Jan 10, 2026

Apply

Customer Support Specialist | Travel | Remote

destinationknot

Full-time|Remote|Los Angeles, California

Are you passionate about delivering exceptional customer experiences in the travel industry? Join our dynamic team at destinationknot as a Customer Support Specialist. In this remote role, you will be the first point of contact for our customers, assisting them with inquiries, troubleshooting issues, and providing solutions to ensure a seamless travel experience.Your role will involve engaging with customers via various channels, including phone, email, and chat, while maintaining a positive and professional demeanor. You will collaborate with our travel experts to resolve issues effectively and ensure customer satisfaction.

Mar 30, 2026

Apply

Courtroom Presentation Specialist

CGS Federal

Full-time|Hybrid|Los Angeles, CA

As a Courtroom Presentation Specialist at CGS Federal, you will play a pivotal role in delivering high-quality litigation support services to our clients. The ideal candidate will possess a strong familiarity with courtroom presentation software, including Trail Director and Sanction, and will collaborate closely with the trial team and expert witnesses to devise effective trial strategies and presentations.CGS Federal is dedicated to assembling a team of motivated, skilled professionals who leverage innovative technology to address the most pressing challenges faced by government entities. We are seeking individuals who are passionate about contributing to governmental advancements, thrive in collaborative environments, and can proactively anticipate the needs of their colleagues. At CGS, we champion a supportive workplace culture that fosters professional development through diverse learning opportunities.Key Responsibilities:- Develop simple graphics and exhibits using standard software tools.- Provide strategic advice to attorneys regarding the efficacy of exhibits and their sequences.- Ensure seamless operation of the courtroom presentation system.- Synchronize multimedia clips with written transcripts for clarity.- Oversee internal efforts for conducting remote or virtual trials.

Mar 9, 2026

Apply

Client Support Specialist at Tangram Interiors | Santa Fe Springs, CA

Tangram Interiors

Full-time|On-site|Los Angeles, California

Are you Smart, Driven, and Ready to Make an Impact?Tangram Interiors is seeking talented individuals to join our pioneering team, dedicated to shaping the future of interior spaces. Experience a vibrant and motivating work environment, fueled by innovation and growth, alongside ambitious projects and a highly skilled team that will inspire you every day.Discover Tangram Interiors: Join the FamilyThis job description does not limit the duties that may be assigned to the incumbent. The successful candidate will be expected to follow any additional instructions and perform other duties as requested by their supervisor. Key responsibilities may include, but are not limited to:• Order Processing• Confirmation of receipt for purchase orders or signed quotes along with deposit payments• Entry of all processing and sales codes• Collaboration with the Accounting department• Following up on order and project status• Providing status updates to vendors• Coordination with clients, project managers, scheduling, and sales teams based on transaction size• Addressing vendor and client billing inquiries with the Accounting team• Preparing quotes and bids as necessary (with assistance from the sales team when appropriate)

Oct 14, 2021

Create account — see all 703 results

Browse all companies, explore by city & role, or SEO search pages.

IT Support Services Manager

Experience Level

Qualifications

About the job

About CIM Group

Similar jobs