IT Support Technician

At Pattern, we recognize the immense value of data and the engineering expertise required to leverage it effectively. As a Quality Engineer, you will tackle critical business challenges that play a pivotal role in sustaining our competitive advantage in the market.

Role OverviewAs a Staff Data Engineer at Pattern, you will play a pivotal role as a technical leader and systems thinker within our Data Engineering team. Your primary focus will be on designing and scaling our canonical data model to ensure the delivery of high-quality, trusted data. By transforming complex raw data into accessible and efficient tables through innovative pipelines, you will facilitate analytics, forecasting, and AI/ML initiatives. You will lead by influence, shaping our technical direction, mentoring fellow engineers, and establishing the 'single source of truth' that propels Pattern's global expansion.

Are you passionate about data and eager to drive partner success? If you possess a blend of tenacity and analytical skills, we invite you to join Pattern! We are on a mission to elevate one of the fastest-growing companies in the United States, and we need your expertise to help us achieve our goals.At Pattern, we empower brands to thrive on global ecommerce marketplaces through our cutting-edge technology and artificial intelligence. By harnessing over 46 trillion data points and advanced machine learning models, we optimize and automate all facets of ecommerce growth—ranging from advertising and content management to logistics, pricing strategies, forecasting, and customer support. Every day, numerous global brands leverage Pattern's ecommerce acceleration platform to enhance their revenue across more than 60 international marketplaces, including giants like Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To explore more about us, please visit pattern.com or reach out via email at press@pattern.com.Pattern has garnered recognition as one of the fastest-growing tech firms in North America by Deloitte and has been celebrated as one of the best-led companies by Inc. We prioritize employee experience at the core of our business model and have been acknowledged as one of Newsweek’s Global Most Loved Workplaces®.As a Senior Data Engineer at Pattern, you will tackle vital business challenges that significantly influence our competitive advantage, utilizing your expertise to drive impactful solutions.

Join Pattern as a Principal Data Engineer and take the lead in shaping our data engineering landscape! In this pivotal role, you will be a key technical leader, driving the design and scalability of our canonical data model to ensure the delivery of reliable, high-quality data. Your expertise will transform complex, raw data into user-friendly tables, enabling efficient analytics, forecasting, and leveraging AI/ML through robust pipeline architectures. You will influence technical direction, mentor fellow engineers, and contribute to building the 'single source of truth' that propels Pattern's global expansion.

Are you passionate about data, committed to partner success, and eager to take bold actions that redefine industry standards? If you possess a strong work ethic and a blend of creativity with analytical thinking, we invite you to join Pattern! Utilize your design expertise to elevate one of the fastest-growing companies in the US to new heights.Pattern empowers brands to thrive in global ecommerce marketplaces through innovative technology and AI solutions. With access to over 46 trillion data points, advanced machine learning, and AI models, we optimize and automate the entire ecommerce growth journey for leading brands. Our platform is trusted daily by hundreds of global brands to drive profitable growth across more than 60 marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. Discover more at pattern.com or contact us at press@pattern.com.Recognized by Deloitte as one of North America's fastest-growing tech companies and lauded by Inc as one of the best-led organizations, we prioritize employee experience in our business model. We are proud to be named one of Newsweek’s Global Most Loved Workplaces®.As a Senior Graphic Designer, you will spearhead broad conceptual explorations and produce high-quality design assets aligning with strategic goals, target audiences, brand messaging, and values. Working under the guidance of the Art Director, you will establish creative direction and lead projects for key partners, applying your thorough understanding of the project lifecycle. This role also offers opportunities to mentor Junior and Mid-level Visual Designers while honing your own design and leadership skills in both internal and client-facing settings.

Are you passionate about leveraging data, ensuring partner success, and driving impactful actions? If you're driven by a combination of tenacity and analytical thinking, we invite you to join Pattern! Utilize your expertise to propel one of the fastest-growing companies based in the US to new heights.At Pattern, we empower brands to thrive on global ecommerce marketplaces through our cutting-edge proprietary technology and AI solutions. Harnessing over 46 trillion data points along with advanced machine learning algorithms, we optimize and automate every aspect of ecommerce growth for brands worldwide. Our comprehensive platform supports advertising, content management, logistics, fulfillment, pricing, forecasting, and customer service. Countless global brands rely on our ecommerce acceleration services daily to enhance their revenue across 60+ marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. For more information, visit pattern.com or contact us at press@pattern.com.Pattern has been recognized as one of the fastest-growing tech companies in North America by Deloitte and one of the best-led companies by Inc. We prioritize the employee experience in our business model and have been honored as one of Newsweek’s Global Most Loved Workplaces®.

About the AI Transformation Team Pattern Inc. is an ecommerce accelerator focused on helping global brands grow across diverse marketplaces. The AI Transformation Team in Pune brings together R&D professionals who design and build a connected system of technologies for Pattern’s operations. This group works on data collection, intelligence, creative automation, and strategic branding, aiming for a seamless feedback loop: from gathering raw web data to structuring it into actionable intelligence, analyzing marketplace trends, and applying insights to brand strategies. The team integrates extensive data assets, including marketplace analytics, consumer behavior insights, and product intelligence from thousands of brands. Speed matters here, engineers have significant autonomy and are trusted to solve complex problems quickly. AI sits at the core of every project, not as an add-on but as a foundation for all systems. Engineers work daily with large language models (LLMs), embeddings, agentic workflows, and generative pipelines, taking them from concept to scalable, production-ready solutions. The team values knowledge sharing, technical challenge, and collective progress.

Job Description – AI Engineer IIAre you passionate about leveraging data to drive success and innovation? If you possess a blend of enthusiasm and technical prowess, we invite you to join Pattern and contribute to the ascent of one of the United States' fastest-growing companies! Pattern Inc. leads the charge in ecommerce acceleration, empowering globally recognized brands to achieve profitable growth across platforms like Amazon, Walmart.com, Target.com, and Tmall. Established in 2013, we have expanded to over 1,800 employees in 18 global offices and celebrated a successful IPO, marking a key milestone in our growth journey. Our innovative, data-driven platform empowers brands to enhance their performance, safeguard their reputation, and confidently scale internationally. With a culture rooted in collaboration, integrity, and innovation, Pattern offers its employees a chance to make a significant impact in a dynamic global environment. Joining us means being part of a newly public, high-growth company that is reshaping how brands succeed online while providing stability, purpose, and significant career growth opportunities. We are seeking an AI Engineer II to join our Finance & Accounting team. This role is pivotal in designing, developing, and deploying cutting-edge AI and Machine Learning (ML) solutions to enhance financial operations, improve decision-making, and reduce risks. The ideal candidate will blend deep technical expertise in AI with robust financial domain knowledge, aiming to create intelligent systems for automating and transforming finance and accounting processes. This is a full-time, hybrid role based in Pune, India.

Join our dynamic team at Pattern as a Senior Data Infrastructure Engineer. In this pivotal role, you will drive the design and implementation of robust data infrastructure solutions that enhance our data processing capabilities. You will collaborate with cross-functional teams to ensure seamless data flow and integration across various platforms.We are seeking a forward-thinking engineer who thrives in a fast-paced environment and is passionate about leveraging data to solve complex problems. If you possess a strong technical background and a desire to innovate, we want to hear from you!

Join our dynamic team at Pattern as a Senior Software Engineer, where you will play a pivotal role in developing innovative software solutions. You will collaborate with cross-functional teams to design, build, and maintain high-quality software applications. Your expertise will be essential in troubleshooting, debugging, and optimizing code to enhance performance and user experience.

Role Overview - Pattern is on the lookout for a seasoned Senior Network Architect—a dynamic technical leader with extensive experience—to spearhead the global network architecture initiatives. The ideal candidate is a hands-on specialist who thrives in strategic planning, design, vendor coordination, troubleshooting, and independent project execution. As the highest technical authority in India, you will be instrumental in proactively identifying potential issues, implementing forward-thinking architectural upgrades, and managing global network projects with minimal supervision. This position is designed for an individual who not only comprehends the intricacies of large-scale global networks but can also autonomously engineer, enhance, resolve, and articulate solutions with precision and assurance.

Job OverviewThe Ecommerce Manager will play a pivotal role in driving revenue growth across MENA marketplaces through a strategic, data-driven approach tailored for both B2B and D2C models. This role requires an organized and creative thinker who can navigate complex market dynamics to enhance brand presence and performance.Key ResponsibilitiesImplement and execute strategies to increase sales on various marketplaces, ensuring revenue targets are met or exceeded.Develop and oversee activity plans that include promotional initiatives, seasonal strategies, and new product launches.Collaborate with brands to formulate effective sales and marketing plans aimed at expanding market share.Enhance product listings with high-quality content, including images, SEO optimization, and localized advertising campaigns.Regularly analyze brand performance utilizing diverse data sources, ensuring continuous optimization.Oversee inventory management in partnership with merchandisers, maintaining a robust stock pipeline.Build and maintain strong relationships with client partners, providing consistent updates on project statuses.Foster a culture of continuous improvement and process automation.QualificationsMinimum of 1 year experience in eCommerce Brand Management.At least 1 year with Pattern.6 months must have passed since the last internal job application.Experience with marketplaces such as Amazon and Noon.Creative problem-solver with strong organizational skills.Ability to adapt quickly to changes and manage pressures effectively.Ideal Candidate TraitsGame Changer: A proactive thinker who approaches challenges with fresh ideas and realistic timelines.Data Fanatic: Someone who leverages data to identify problems, derive insights, and track solutions.Partner Obsessed: A communicator who prioritizes transparency and collaboration with partners.

Role Overview Pattern is hiring a Digital Advertising Strategist based in Pune, India. This role focuses on shaping and executing digital advertising strategies that support brand growth and engagement. What You Will Do Develop and implement digital advertising campaigns tailored to business goals. Work closely with cross-functional teams to coordinate campaign efforts. Monitor and optimize campaign performance to maximize brand awareness and audience engagement. Stay informed about trends and changes in the digital advertising space.

Join our dynamic team at Pattern as a Data Collections Team Lead in Pune, India. We are seeking a proactive and people-focused leader to guide our expanding Marketplace Data Acquisition team. This role uniquely combines team leadership with hands-on involvement in our daily data collection initiatives. The ideal candidate will possess a strong background in managing operational teams, exceptional process management capabilities, and a readiness to engage directly in data collection activities when necessary.

Join our dynamic creative team at pattern as a Digital & Graphic Designer. In this role, you will have the opportunity to bring your artistic vision to life by crafting visually captivating designs for various digital platforms. Your creative skills will help us enhance our brand identity and improve user engagement through outstanding graphics and innovative design solutions.

About Us:At Pattern, we are a dynamic and rapidly expanding eCommerce data and growth company located in the Utah Silicon Slopes tech hub, with a strong presence in India, Europe, China, and Canada. Our mission is to empower leading consumer brands such as Nestle and Skullcandy to excel in the digital marketplace. We are looking for a motivated and detail-oriented Onboarding Project Manager to join our Pune, India office. If you have a passion for project management, thrive in fast-paced environments, and possess exceptional problem-solving skills, we’d love to have you on our team at Pattern!

Join our dynamic team at Pattern as a Senior GRC Analyst, where you will play a pivotal role in enhancing our governance, risk, and compliance protocols. In this senior position, you will leverage your expertise to assess and manage risks effectively, ensure compliance with regulatory requirements, and support strategic decision-making.

Join Our Team as an EU / UK Transportation Analyst! Key Responsibilities:Shipment Scheduling – Inbound and Outbound: Utilize our internal Warehouse Management System (WMS) alongside external carrier systems to efficiently coordinate inbound shipments from our brand partners and customers to our warehouses in Poland and the UK. Manage outbound shipments to various marketplaces, including Amazon and Bol, ensuring seamless communication and execution for both pickup and delivery.Inbound Delivery Appointments: Oversee the inbound delivery appointment schedule through a cloud-based application. Address escalations from shippers and carriers regarding delivery appointment timing and availability promptly.Transportation Data Analysis: Collect, analyze, and interpret transportation data to pinpoint trends, inefficiencies, and opportunities for cost reduction or service improvement. Present actionable insights and recommendations to the team and leadership.Process Improvement: Proactively identify, lead, and implement process improvement initiatives in collaboration with cross-functional teams, enhancing operational efficiency, scalability, and service quality within transportation functions.

Senior Lead Quality EngineerJoin our dynamic team at Brillio as a Senior Lead Quality Engineer, where you will play a pivotal role in ensuring the highest quality standards for our digital engineering projects. You will lead a dedicated team, driving quality assurance processes and implementing best practices in testing methodologies. Your expertise will help us deliver exceptional software solutions that meet and exceed client expectations.