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Experience Level
Manager
Qualifications
Bachelor's degree in Business Administration, Engineering, or a related fieldMinimum of 5 years of experience in after-sales service or customer support managementStrong leadership skills with the ability to motivate and develop a teamExcellent communication and interpersonal skillsProficient in service management software and toolsAbility to analyze data and generate actionable insights
About the job
We are seeking a dynamic After Sales Service Manager to lead our service team at Bosch Group in Petaling Jaya. In this role, you will be responsible for overseeing the after-sales service operations, ensuring customer satisfaction, and driving continuous improvement in service delivery. You will manage a team of service professionals, develop service strategies, and collaborate with cross-functional teams to enhance the customer experience.
About Bosch Group
Bosch Group is a global leader in technology and services, offering innovative solutions in various sectors including mobility, energy, and building technology. With a commitment to quality and sustainability, we strive to enhance the quality of life through technological advancements and exceptional customer service.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Manager
Qualifications
Bachelor's degree in Business Administration, Engineering, or a related fieldMinimum of 5 years of experience in after-sales service or customer support managementStrong leadership skills with the ability to motivate and develop a teamExcellent communication and interpersonal skillsProficient in service management software and toolsAbility to analyze data and generate actionable insights
About the job
We are seeking a dynamic After Sales Service Manager to lead our service team at Bosch Group in Petaling Jaya. In this role, you will be responsible for overseeing the after-sales service operations, ensuring customer satisfaction, and driving continuous improvement in service delivery. You will manage a team of service professionals, develop service strategies, and collaborate with cross-functional teams to enhance the customer experience.
About Bosch Group
Bosch Group is a global leader in technology and services, offering innovative solutions in various sectors including mobility, energy, and building technology. With a commitment to quality and sustainability, we strive to enhance the quality of life through technological advancements and exceptional customer service.