About the job
Join our team as a Customer Retention Manager in Romania, posted by Jobgether on behalf of our partner company.
In this exciting role, you will spearhead the customer retention strategy within a dynamic, data-centric digital landscape. You will lead and cultivate a high-performing CRM and retention team, transforming strategic goals into impactful, measurable initiatives. Collaborating at the crossroads of analytics, lifecycle marketing, and customer experience, you will design and refine automated customer journeys, loyalty programs, and targeted marketing campaigns. This position presents a unique chance to drive revenue growth by enhancing customer engagement, minimizing churn, and boosting customer lifetime value. You will work closely with cross-functional teams to create seamless and personalized experiences. This role is perfect for a strategic thinker who excels in fast-paced environments and is passionate about translating insights into actionable strategies.

