About the job
About the Role
Domino's Pizza in Concord is hiring a Customer Service Representative. This position serves as the first point of contact for customers, handling orders and questions with care. The goal: make every interaction smooth and positive.
What You’ll Do
- Take customer orders accurately by phone or in person
- Respond to questions about menu items, specials, and store policies
- Resolve concerns or issues promptly and professionally
- Support a welcoming, friendly atmosphere for every guest
What We’re Looking For
- Strong communication and listening skills
- Comfort working with customers in person and over the phone
- Ability to stay organized and focused during busy periods
- Interest in providing great service

