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Qualifications
High school diploma or equivalent; prior customer service experience preferred. Excellent communication skills, ability to work in a fast-paced environment, and a passion for live entertainment. Must be able to work flexible hours, including nights and weekends.
About the job
VENUES HIRING:
The Regency Ballroom - 1300 Van Ness Ave, San Francisco, CA 94109
The Warfield - 982 Market St, San Francisco, CA 94102
POSITIONS AVAILABLE:
GUEST SERVICES ASSOCIATE
USHER/TICKET TAKER
USHER SUPERVISOR
POSITION DETAILS:
1. Guest Services Associate
Job Overview
The Guest Services Associate plays a vital role in ensuring a welcoming and secure environment for all guests at our venues. This position requires a proactive approach to customer service, providing assistance and information to enhance the guest experience from the moment they arrive.
Key Responsibilities
Greet guests warmly, addressing inquiries and directing them to essential areas such as restrooms, ATMs, coat checks, VIP lounges, and event spaces.
Manage coat check operations in accordance with established policies and procedures.
Facilitate ticket scanning for venue entry and distribute appropriate wristbands for event access (21+, VIP, Private Events).
Assist guests with any issues or concerns, ensuring a positive experience throughout their visit.
About AEG Worldwide
AEG is a global leader in sports and live entertainment, known for its innovative approach and commitment to creating memorable experiences. Our diverse team works across a vast network of venues and events, reflecting the diversity of our guests and communities. Join us and be part of a company that values creativity, sustainability, and community engagement.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Qualifications
High school diploma or equivalent; prior customer service experience preferred. Excellent communication skills, ability to work in a fast-paced environment, and a passion for live entertainment. Must be able to work flexible hours, including nights and weekends.
About the job
VENUES HIRING:
The Regency Ballroom - 1300 Van Ness Ave, San Francisco, CA 94109
The Warfield - 982 Market St, San Francisco, CA 94102
POSITIONS AVAILABLE:
GUEST SERVICES ASSOCIATE
USHER/TICKET TAKER
USHER SUPERVISOR
POSITION DETAILS:
1. Guest Services Associate
Job Overview
The Guest Services Associate plays a vital role in ensuring a welcoming and secure environment for all guests at our venues. This position requires a proactive approach to customer service, providing assistance and information to enhance the guest experience from the moment they arrive.
Key Responsibilities
Greet guests warmly, addressing inquiries and directing them to essential areas such as restrooms, ATMs, coat checks, VIP lounges, and event spaces.
Manage coat check operations in accordance with established policies and procedures.
Facilitate ticket scanning for venue entry and distribute appropriate wristbands for event access (21+, VIP, Private Events).
Assist guests with any issues or concerns, ensuring a positive experience throughout their visit.
About AEG Worldwide
AEG is a global leader in sports and live entertainment, known for its innovative approach and commitment to creating memorable experiences. Our diverse team works across a vast network of venues and events, reflecting the diversity of our guests and communities. Join us and be part of a company that values creativity, sustainability, and community engagement.