About the job
At Curaleaf, we are at the forefront of revolutionizing the cannabis sector through our unwavering dedication to quality, expertise, and innovation. As a premier global provider in the cannabis industry, our esteemed brands—including Curaleaf, Select, and Grassroots—deliver top-tier products and services in both medical and adult-use markets.
By joining Curaleaf, you become an integral part of a rapidly growing, mission-driven organization that embodies corporate social responsibility through our Rooted in Good initiative, which promotes community outreach and fosters positive change. Here, you will have the chance to make a significant impact, drive innovation, and contribute to shaping the future of cannabis.
About the Role:
As a Lead Store Associate, you will play a pivotal role in delivering unparalleled customer experiences while mentoring and motivating your team. You will be a vital contributor to our retail operations, acting as a brand ambassador, driving performance, and cultivating a compliant, welcoming, and high-performing retail environment.
What You’ll Do:
Customer Experience & People
Lead by example to foster a warm, inclusive atmosphere where every guest feels appreciated, and coach your team to provide exceptional service with every interaction.
Empower associates to forge meaningful customer connections through tailored product recommendations and expert advice.
Encourage consultative selling on the floor by promoting open-ended questions, active listening, and comprehensive product knowledge.
Inspire a culture of loyalty by guiding the team in enrolling guests in our rewards program and gathering customer insights.

