Key Accounts Manager - Team Lead - EDC
Paytm PaymentsPune, Maharashtra
On-site Full-time
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Experience Level
Manager
Qualifications
This role requires strong communication and interpersonal skills, a proactive approach to problem-solving, and the capacity to work independently in a dynamic setting. A proven track record in sales and experience with financial products will be advantageous.
About Us:
Paytm is a premier digital payments and financial services platform in India, committed to facilitating seamless transactions for consumers and merchants by providing a diverse range of payment solutions. Our offerings include utility payments, money transfers, and an array of Paytm Payment Instruments (PPI) such as Paytm Wallet, UPI, Payments Bank Net banking, FASTag, and Postpaid services – Buy Now, Pay Later. For merchants, we equip them with acquiring devices like Soundbox, EDC, QR codes, and a robust Payment Gateway that aggregates payments through PPI and various banking instruments. We further empower merchants with commerce services through advertising and the Paytm Mini app store, alongside providing credit solutions like merchant loans, personal loans, and BNPL options sourced from our financial partners.
About the Team:
The QR & Sound Box team at Paytm is dedicated to enhancing merchant growth and operational efficiency through data-driven technology. This team focuses on increasing the adoption of Paytm's QR Code and Sound Box solutions among Indian merchants.
Key Responsibilities:
1. Engage with premium merchants by tracking portfolios, communicating effectively, and ensuring high-quality service delivery within the assigned area.
2. Achieve sales targets across multiple payment solutions including QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products.
3. Drive product penetration and revenue growth.
4. Facilitate the introduction of new business lines and enhance brand visibility in the market.
5. Address merchant grievances promptly and efficiently.
6. Plan and execute daily activities with the team while reviewing deliverables.
7. Collect consistent market feedback on existing offerings and competitive insights.
8. Deploy products and articulate benefits and best practices at client locations to ensure customer satisfaction, leading to higher sales conversions and retention.
9. We seek self-starters who can take ownership and navigate ambiguity effectively.
10. Candidates should be passionate about working in a fast-growing environment and ready to take on challenges.
About Paytm Payments
Paytm is at the forefront of India's digital payment revolution, providing innovative financial solutions that cater to both consumers and merchants. Our mission is to empower every individual and business with seamless and secure payment options.
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