Lead Consultant in Building Information Modeling (BIM)

Anexinet, headquartered in Blue Bell, PA, is a leader in digital business transformation. We enable our clients to expand their customer base and enhance workforce productivity through visionary development and operation of cutting-edge technology solutions. Our expertise encompasses digital applications, managed services, cloud services, and hybrid IT, facilitating rapid transformation for businesses. Clients collaborate with Anexinet throughout the entire lifecycle of their advanced digital business initiatives. Our employees thrive in a technology-driven, collaborative environment, recognized with nine consecutive 'Best Place to Work' awards by the Philadelphia Business Journal.We are seeking a talented Cloud Computing Engineer to join our infrastructure team in Blue Bell, PA, dedicated to supporting our diverse clientele across the United States. The ideal candidate will possess a robust background in cloud engineering, specifically with enterprise-level experience in Azure and AWS. Proficiency in managing containerized deployments and administering Kubernetes for orchestration is essential.Key Responsibilities:Design, deploy, and support projects within AWS and Azure Cloud environments (IaaS, PaaS, SaaS).Develop and manage cloud container environments utilizing Docker and Kubernetes (including new implementations and migrations).Collaborate closely with customers and internal teams to support and modify cloud environments for application development.Automate the deployment and management of Azure workloads using APIs, integration tools, and other methodologies.Script using languages such as Python, Ruby, Bash, PowerShell, etc.Oversee multiple accounts and projects concurrently.Continuously enhance technical skills and acquire new certifications in relevant fields.Exhibit strong technical writing and documentation skills; communicate technical requirements effectively in relation to business goals.Demonstrate experience as a facilitator with excellent verbal and written communication skills.

Position Overview: Join our dynamic team at Anexinet as a Systems Engineer, where you'll play a crucial role in ensuring exceptional support for our clients. You'll be part of a fast-paced and collaborative environment, responsible for diagnosing and resolving server and network issues with precision.Key Responsibilities:Deliver multi-tiered support by diagnosing, troubleshooting, and resolving server and network challenges.Respond promptly to incoming support requests, assessing whether issues are related to users, software, or hardware.Utilize ITSM tools to manage alerts and incidents effectively.Collaborate with the NOC Team Lead and Director of Managed Operations to address technical issues across multiple platforms.Handle incoming support requests through phone, email, and ticketing systems.Execute various administrative tasks across different operating systems.Efficiently escalate issues in alignment with our Service Level Objectives.Engage in proactive maintenance activities as needed.Be available for occasional late shifts and scheduled on-call support.Uphold excellent customer service standards while interfacing with clients, vendors, and Anexinet personnel.Keep management informed of client support issues and recurring technical challenges.

Role Overview: As a NOC Engineer at Anexinet, you will play a crucial role in providing multi-level support to ensure the seamless operation of our Server and Network infrastructure. You will thrive in a fast-paced and dynamic environment, where your skills in diagnosing, troubleshooting, and resolving technical issues will be put to the test.Key Responsibilities:Diagnose and resolve hardware, software, and network issues, offering technical support through various channels, including phone, email, and ticketing systems.Manage alerts and incidents generated by our monitoring tools from the ITSM queue.Collaborate with the NOC Team Lead and Director of Managed Operations to troubleshoot and escalate issues effectively.Perform administrative tasks across multiple operating systems.Maintain high levels of customer service when interacting with clients and internal teams.Provide proactive maintenance and support as required.Be available for on-call support and occasional late shifts.

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