About the job
Job Description
As the Lead IT Quality Engineer, you will play a pivotal role in elevating the quality standards across our IT product lifecycle. This position is crucial for the success of product teams, necessitating a distinctive combination of leadership capabilities, in-depth knowledge of the IT product lifecycle, and a proactive approach to anticipating and addressing potential quality challenges.
In your capacity as a QE Lead, your core responsibility will be to monitor, guide, and mentor product teams. By delivering continuous feedback and coaching, you will foster a culture centered around quality and excellence. Exceptional communication and collaboration skills are vital to your success.
You will frequently need to make significant decisions regarding quality enhancements and corrective measures, requiring a high degree of confidence and assertiveness.
By maintaining stringent quality standards, you will enhance the company's reputation as an industry leader, securing a competitive edge in the market.
Key Responsibilities:
- Guide and mentor teams to adhere to quality guidelines established in the IT Global Quality Strategy.
- Ensure each team understands and is familiar with the Quality Gates to be achieved.
- Oversee the compliance with Quality Gates at all stages of the IT Products Lifecycle.
- Collaboratively define corrective actions for unmet Quality Gates and track their effectiveness.
- Collect metrics and generate reports on quality for each team.
- Provide insights to the QA Manager to assist in shaping the Quality Strategy.
- Serve as the primary contact for all quality-related matters within Platforms, ARTs, and Product teams.
- Act as a liaison between external teams and CCH to ensure adherence to internal quality standards and promote team collaboration.
- Work closely with Scrum Masters and RTEs to ensure adherence to established Agile methodologies.
- Maintain an overview of quality across all product teams at both Platform and ART levels.
- Support the onboarding process for new team members.
- You will oversee quality throughout each phase of the Product Development Lifecycle without engaging in hands-on testing.
