Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Mid to Senior
Qualifications
Proven experience in Java development with a deep understanding of software engineering principles. Strong leadership qualities and experience managing a team of developers. Excellent problem-solving skills and the ability to work under pressure. Experience with Agile methodologies. Strong communication skills and a collaborative mindset.
About the job
Join Endava as a Lead Java Developer in Brașov. You will spearhead a talented team in delivering innovative solutions within our Client Delivery department. Your expertise in Java, coupled with your leadership skills, will drive the success of our projects and ensure client satisfaction.
As a Lead Developer, you will be responsible for overseeing the development process, mentoring junior developers, and implementing best practices in coding and design. This role requires a blend of technical proficiency and strong interpersonal skills to collaborate effectively with various stakeholders.
About Endava
Endava is a leading technology company focused on delivering innovative solutions for clients around the globe. With a commitment to excellence and a culture of collaboration, we empower our teams to drive impactful change through technology.
🌐 Network Engineer (Cisco, Palo Alto, BGP, Firewalls & Enterprise Infrastructure)Full-Time | Remote | U.S. Business Hours🚀 About the RoleJoin our dynamic team at Pavago as a skilled Network Engineer. In this position, you will take the lead in designing, configuring, securing, and maintaining robust enterprise-level network infrastructures within our produ…
Operations Specialist (Workforce Operations / Live Scheduling / Staffing Coordination)Full-Time Remote | U.S. Hours About the RoleWe are seeking a detail-oriented and proactive Operations Specialist to oversee the dynamic workforce operations within a fast-paced scheduling and staffing environment.This role is integral to our daily operations and encompasses a range of responsibilities, including:Managing shift fulfillment,Coordinating workforce personnel,Tackling real-time operational challenges,Ensuring clients receive uninterrupted service delivery.Your responsibilities will span the entire shift lifecycle: from onboarding talent to scheduling, monitoring attendance, and swiftly addressing emergencies or last-minute adjustments.If you excel in:Fast-paced settings,Real-time operational coordination,Staffing logistics,Taking ownership of your responsibilities,this position is tailored for you. Key ResponsibilitiesShift Fulfillment & Workforce CoordinationLead the complete shift fulfillment process.Respond promptly to client staffing requests.Assign professionals to shifts and verify attendance.Ensure timely and accurate shift filling.Manage urgent or last-minute staffing requirements effectively.Live Operations & Real-Time Issue ResolutionMonitor live attendance and track employee clock-ins.Address late arrivals, no-shows, cancellations, and emergencies.Quickly arrange for replacement workers as necessary.Collaborate directly with clients, workforce professionals, and on-site managers.Resolve operational issues promptly while maintaining high service standards.Workforce Onboarding & EngagementFacilitate worker onboarding and activation on the platform.Maintain ongoing communication with workforce professionals.Foster long-term reliability and engagement among workers.Ensure clarity regarding schedules, expectations, and workflows.Systems, Tracking & DocumentationKeep operational systems, trackers, and documentation up to date.Maintain accurate scheduling and attendance records.Document issues, solutions, and operational updates comprehensively.Ensure workflows are organized and scalable.Process Improvement & Operational EfficiencyIdentify recurring operational bottlenecks.Recommend workflow enhancements to boost efficiency.Improve response times, attendance reliability, and shift fill rates.
Outbound Performance & Client Success LeadFull-Time Remote | U.S. Time Zone Overlap Required About the RolePavago is seeking an ambitious and results-driven Outbound Performance & Client Success Lead to spearhead client performance initiatives, enhance retention, and drive the success of outbound campaigns within our rapidly expanding cold email agency.This role is far from passive; you will take charge of:Maximizing campaign performance,Ensuring deliverability health,Enhancing client retention,Driving optimization strategies,And fostering long-term account growth.As you manage a portfolio of 20–30 active client accounts, you will ensure that cold email campaigns are:Technically robust,Landing effectively in clients' inboxes,Generating qualified meetings,And continuously evolving for improvement.When faced with underperformance, you will identify issues and implement solutions. Should a client show signs of risk, your proactive approach will be instrumental in retaining their business.This position is ideal for individuals who possess a deep understanding of outbound strategies, deliverability, messaging, and client interaction, and who thrive in dynamic startup environments. ResponsibilitiesClient Ownership & RetentionAct as the primary liaison for 20–30 active clientsConduct performance-driven client calls and account assessmentsDevelop strong, outcome-focused relationships with clientsMonitor account health and proactively address churn risksEnsure high levels of client retention and satisfactionClearly communicate:Campaign performance,Deliverability metrics,Pipeline impacts,And optimization strategiesSet realistic expectations and align discussions around resultsCold Email Performance & OptimizationEnsure campaigns are fully configured prior to launch, covering:Domains,Inbox setups,Deliverability measures,Targeting strategies,And sequencing plansMonitor:Inbox placement rates,Reply rates,Sender reputations,And overall deliverability healthDiagnose issues with underperforming campaigns and determine root causesEnhance:Targeting precision,Personalization tactics,Messaging effectiveness,And conversion ratesRevise cold email copy when response or booking rates declineConduct structured testing to improve:Reply rates,Booked meetings,And pipeline generationPrioritize real business outcomes over vanity metricsSystems, Documentation & Operational ScalingContribute to enhancing delivery systems and operational workflows as the company growsMaintain organized tracking systems for:Client health metrics,Performance data,And campaign outcomes
Performance Marketing Specialist (Google Ads, Meta Ads, LinkedIn Ads, Paid Media)Full-Time | Remote | U.S. Time Zone About the RoleJoin our dynamic team at pavago as a Performance Marketing Specialist. In this pivotal role, you will leverage data to create, manage, and refine high-impact paid media campaigns across various digital platforms.Your responsibilities will include: Generating leads Optimizing paid advertising Driving ROAS growth Tracking conversions Enhancing funnel performance Executing scalable campaignsYou will oversee campaigns across:Google AdsMeta Ads (Facebook & Instagram)LinkedIn AdsVarious paid acquisition channelsThis is a hands-on role focused on execution, not just strategy.If you are passionate about analyzing performance data, enjoy scaling campaigns profitably, and thrive on testing and optimizing strategies, then this position is perfect for you. What You’ll OwnPaid Media Campaign ManagementDesign, launch, and manage campaigns on:Google AdsMeta AdsLinkedIn AdsYouTube AdsDisplay & retargeting platformsDevelop campaigns aimed at:Lead generationSales/conversionsBrand awarenessRemarketingManage:Campaign structureTargetingBidding strategiesAudience segmentationBudget distributionCampaign Optimization & ScalingMonitor campaigns daily for real-time performance adjustmentsOptimize:CPCCPLCPACTRROASContinuously enhance:Audience targetingAd relevanceConversion performanceScale successful campaigns while ensuring profitabilityIdentify and resolve issues in underperforming campaigns proactivelyCreative Testing & Funnel OptimizationConduct ongoing A/B testing on:Ad copyHeadlinesVisual creativesLanding pagesCTAsCollaborate with creative and content teams to produce high-performing assetsOffer data-driven insights to enhance:MessagingCreative directionConversion ratesTracking, Analytics & AttributionImplement and maintain:Google Analytics (GA4)Google Tag ManagerMeta PixelConversion trackingAttribution setupsEnsure precise tracking across:Paid campaignsLanding pagesFunnel processesAnalyze:User behaviorFunnel drop-offsConversion paths
Bilingual QA & Training SupervisorFull-Time | Remote | CST Hours About the RoleJoin our team as a QA & Training Supervisor to elevate quality assurance, coaching, and performance improvement within our Patient Concierge team for a valued client. This position is tailored for individuals who excel in dynamic customer service settings and possess a passion for nurturing talent.This role is perfect for someone who:Thrives in fast-paced customer service atmospheresIs enthusiastic about mentoring and developing team membersHas a keen ear for communication qualityCan pinpoint performance gaps and foster tangible improvementThis is not a passive monitoring position.Your influence will directly enhance: agent performance service quality onboarding effectiveness team cohesion customer satisfactionIf you are passionate about building high-performing support teams and empowering agents to excel, this opportunity is an excellent match for you. Key ResponsibilitiesQuality Assurance & Performance MonitoringAssess and analyze agent calls and customer interactionsEnsure compliance with:service standardscommunication protocolsquality benchmarksImplement consistent QA scoring and evaluation protocolsIdentify trends, coaching opportunities, and recurring challengesCoaching & Team DevelopmentFacilitate structured coaching sessions with agentsProvide actionable, performance-driven feedbackGuide agents in enhancing:communication skillsconfidenceprofessional demeanorconsistencyFoster measurable behavioral and performance enhancementsTraining & OnboardingLead onboarding and training initiatives for new hiresDevelop and refine:SOPstraining materialsQA documentationlearning pathsEnsure agents achieve rapid proficiency and confidence from day oneReporting & Performance InsightsGenerate:QA reportscoaching summariestrend analysesperformance dashboardsMonitor training effectiveness and agent progress over timeProvide leadership with insights into team quality metricsOperational ManagementIndependently oversee QA review cyclesMaintain organized training schedules and documentationEnsure uniformity across quality and coaching initiatives
Ruby on Rails Developer (Ruby, Rails, PostgreSQL, APIs, Sidekiq)Full-Time | Remote | U.S. Business Hours About the RoleJoin our dynamic team at Pavago as a talented Ruby on Rails Developer. In this role, you will be responsible for designing, optimizing, and maintaining scalable web applications and APIs that are deployed in production settings.Your primary responsibilities will include: Developing robust backend applications Architecting and integrating APIs Enhancing database performance and scalability Optimizing Rails applications Ensuring code quality through testing and clean coding practices Upholding system reliability and securityYou'll collaborate closely with cross-functional teams including product management, design, and engineering to deliver high-performance, dependable applications while contributing to a maintainable codebase. This position is perfect for developers who thrive on building production-quality systems, tackling performance issues, and engaging deeply with the Rails ecosystem. Key ResponsibilitiesRuby on Rails Application DevelopmentDevelop and sustain:Ruby on Rails applicationsREST APIsBackend servicesInternal toolsImplement business logic using:ActiveRecordMVC architectureRails conventionsCreate:Scalable backend systemsReusable servicesMaintainable application workflowsIntegrate frontend frameworks such as:StimulusReactVue.jsDatabase Design & PerformanceDesign and maintain schemas using:PostgreSQLMySQLOptimize:SQL queriesIndexingDatabase performanceImplement:Caching strategiesBackground processingAsynchronous workflowsUtilize tools such as:SidekiqResqueRedisAPI Development & IntegrationsDesign and maintain scalable RESTful APIsIntegrate with:Third-party APIsPayment systemsSaaS platformsExternal servicesManage:AuthenticationRate limitingBackground sync jobsWebhook processingTesting & Code QualityCreate and maintain:Unit testsIntegration testsSystem testsUtilize frameworks like:RSpecMinitestCapybaraEnsure:≥80% test coverageClean code standardsLinting rulesEngage with CI/CD pipelines for automated testing and deploymentsSecurity & ReliabilityImplement:Authentication mechanismsSecurity protocolsReliability measures
Full-Cycle B2B Sales Account ExecutiveFull-Time Remote | EST Time Zone Hiring in: Mexico, Colombia, Costa Rica, Brazil Role OverviewJoin our dynamic team as a Sales Account Executive, where you will take charge of the entire B2B sales process—from prospecting to closing deals.This is a proactive sales role that requires a strategic thinker and a go-getter mentality.Key responsibilities include:Fostering relationships with clients,Recognizing and capitalizing on new business opportunities,Accelerating revenue growth,Handling intricate sales discussions,Consistently achieving sales targets.Your contributions will be vital in expanding our customer portfolio and nurturing long-lasting partnerships.If you excel in:Fast-paced sales settings,Quota-driven environments,Relationship-centric selling,this position is perfect for you! ResponsibilitiesSales Cycle ManagementLead the entire sales journey:ProspectingOutreachDiscoveryPresentationsNegotiationClosingSeek and engage new business prospectsDevelop and maintain a robust pipeline of qualified leadsAchieve consistent growth in monthly and quarterly revenueNavigate opportunities through all phases of the sales funnelClient Relationship ManagementCreate and nurture long-term relationships with:Business ownersExecutivesDecision-makersIdentify client challenges and objectivesPropose customized solutions that meet client needsEnsure high levels of client satisfaction and retention throughout the partnershipSales Strategy DevelopmentCraft tailored sales strategies based on market insightsMonitor pipeline health, conversion metrics, and forecasting accuracyKeep organized records in CRM and track activitiesLeverage sales data and reporting to enhance performanceCollaborative EffortsEngage closely with:OperationsCustomer successLeadershipFacilitate seamless onboarding and transition of clients post-saleShare market insights to enhance internal processesMentor junior team members through collaboration Required Skills & ExperienceMinimum 3 years of experience in:B2B salesAccount managementBusiness developmentDemonstrated success in:Driving sales growthBuilding client relationshipsNavigating complex sales environments
Sales Manager (Team Leadership & Revenue Growth)Full-Time | Remote | U.S. Business Hours About the RoleJoin our team as a dynamic Sales Manager tasked with leading, coaching, and expanding a high-performing sales team for one of our esteemed clients.This opportunity is perfect for an individual who:Has a proven track record in building successful sales teamsIs passionate about coaching and enhancing team performancePossesses a deep understanding of the complete sales cycleThrives in dynamic, growth-oriented settingsCan transform pipeline insights into actionable growth strategiesYour key responsibilities will include: Driving significant revenue growth Enhancing team performance through effective coaching Streamlining sales processes for efficiency Developing scalable sales systems for long-term successThis is not a conventional management position; we seek an engaged sales leader who is dedicated to driving execution, accountability, and measurable results. What You’ll OwnSales Team Leadership & CoachingInspire and manage a high-achieving sales teamEstablish:Key Performance Indicators (KPIs)Sales quotasActivity metricsPerformance benchmarksConduct:One-on-one coaching sessionsPipeline evaluationsCall assessmentsPerformance feedback discussionsFoster a strong, competitive, and collaborative sales cultureSales Strategy & ExecutionImplement execution across the entire sales process:ProspectingQualificationPresentationsFollow-upsNegotiationsClosing dealsFormulate sales strategies that enhance:Conversion ratesPipeline velocityOverall revenueAnalyze sales data to uncover:BottlenecksOpportunities for growthTrends in underperformanceOnboarding & Sales EnablementOversee the onboarding and ramp-up of new sales hiresTrain team members on:Sales methodologiesHandling objectionsEffective communicationCRM systemsEnhance:Sales scriptsPlaybooksOutreach messagingSales processesEnsure the team possesses robust product and market knowledgeCross-Functional CollaborationCollaborate closely with:MarketingOperationsCustomer SuccessLeadershipAlign:Lead generation strategiesMessaging consistencyPipeline qualityCustomer experienceFacilitate seamless transitions between sales and delivery teamsPipeline Management & ForecastingContinuously monitor and manage sales pipelinesTrack:Close ratesDeal progression rates
Senior Accountant (NetSuite, GAAP, Month-End Close & Financial Reporting)Full-Time | Remote | Flexible Schedule Aligned with U.S. Business Hours About the RolePavago seeks a meticulous and analytical Senior Accountant to oversee accounting operations, manage financial reporting, conduct reconciliations, and execute month-end close processes. This role transcends traditional accounting tasks and requires a proactive approach.Your responsibilities will include: Managing comprehensive accounting cycles Ensuring precise financial reporting Facilitating audits and compliance efforts Streamlining accounting workflows and enhancing automation Collaborating with leadership for financial insights and operational precisionIn this position, you will closely interact with finance leadership, FP&A, operations, and junior accounting team members to maintain accurate financial records, strong internal controls, and scalable accounting processes. If you excel in structured financial settings and enjoy both hands-on accounting tasks and process enhancement, this opportunity is ideal for you. Key ResponsibilitiesGeneral Ledger & Accounting OperationsPrepare and record journal entries including:accrualsprepaidspayroll allocationsdepreciationintercompany transactionsMaintain reconciliations for:cashaccounts receivableaccounts payabledeferred revenueinventoryfixed assetsEnsure accounting records are:accurateaudit-readyGAAP/IFRS compliantMonth-End CloseLead monthly and quarterly close processesPrepare trial balances and supporting schedulesMaintain comprehensive close checklists and workflowsFacilitate cross-departmental approvals and reporting timelinesEnsure completion of month-end close within:5–7 business daysFinancial Reporting & Variance AnalysisPrepare:Profit & Loss statementsBalance SheetsCash Flow statementsAnalyze:budget vs. actualforecast vs. actualoperational variancesProvide written financial insights for leadershipAssist in preparing executive and board reporting materialsAudit, Compliance & Internal ControlsPrepare PBC (Prepared by Client) schedules for external auditsSupport:tax filingscompliance reportsinternal accounting controlsEnsure accounting documentation and processes remain audit-readyMaintain adherence to:GAAPIFRSinternal policies
Join Our Team as a Senior Creative Strategist – Paid Social (Meta Ads)Full-Time Remote | EST Hours Role OverviewWe are on the lookout for a dynamic and innovative Senior Creative Strategist – Paid Social to spearhead Meta advertising initiatives across diverse brands and accounts.This role transcends traditional media buying; it emphasizes creativity and performance.Your key strengths will include:Crafting compelling ad concepts,Developing impactful hooks and messaging,Guiding user-generated content (UGC) and storytelling,Transforming creative ideas into lucrative ad campaigns.You will be responsible for the entire campaign lifecycle from:conceptualization → creative strategy → launch → optimization → scalingwhile holding full accountability for:Cost per Lead (CPL)Cost per Acquisition (CPA)Return on Ad Spend (ROAS)Creative performanceGrowth outcomes.If you thrive at the intersection of:Performance marketing,Consumer psychology,Storytelling,Paid social creative strategy,this position is ideal for you. Key ResponsibilitiesMeta Ads Campaign ManagementDesign, implement, manage, and scale:Facebook AdsInstagram AdsOversee multiple client accounts concurrentlyManage monthly advertising budgets between:$10K$50K$250K+Optimize campaigns for:Lead generationE-commerceCustomer acquisitionROASCPAConversion growth Creative Strategy (Primary Focus)This role prioritizes creativity.You will:Conceive unique ad angles and campaign conceptsDevelop:HooksMessaging frameworksPositioning strategiesOffer narrativesDraft comprehensive creative briefs for:Video editorsGraphic designersUGC creatorsDirect UGC content creation through:ScriptingStorytellingCreator guidanceEmotional framingEstablish high-converting narratives for paid social campaigns from inceptionContinuously experiment with new creative concepts and variations Performance OptimizationTrack campaign performance dailyAnalyze metrics such as:CPLCPACTRROASHook ratesWatch timeConversion metricsIdentify successful creatives and scale them effectivelyOptimize:AudiencesCreative contentOffersFunnelsLanding page alignmentEnhance performance through creative iteration — not solely media buying Creative + Data Feedback LoopUtilize performance data to inform and refine creative direction.
Senior Customer Service Lead & TrainerFull-Time Remote | U.S. Business Hours (EST) About the RoleJoin our dynamic team as a Senior Customer Service Lead & Trainer. This pivotal role is designed for a seasoned professional who excels in leading, coaching, and enhancing the performance of a remote customer service team dedicated to serving U.S.-based customers.In this role, you will:Drive improvements in team performance,Develop comprehensive training systems,Ensure high service quality,Manage escalated issues,And guarantee an outstanding customer experience.Collaborate with offshore representatives and leadership to optimize workflows, enhance communication standards, and foster a culture of high performance and accountability.If you are an effective coach, composed in challenging situations, and enthusiastic about customer service and team empowerment, we would love to hear from you. ResponsibilitiesTeam Leadership & Performance ManagementLead, support, and manage a team of remote customer service representativesMonitor team performance and service quality on a daily basisConduct regular coaching sessions and performance evaluationsProvide constructive feedback to enhance communication and operational efficiencyProfessionally manage escalated customer interactionsEncourage a customer-centric, accountable support cultureTraining & OnboardingOversee onboarding and training processes for new hiresCreate and maintain:Training materials,Standard Operating Procedures (SOPs),Scripts,Call standards,Support documentationConduct call reviews, quality assessments, and coaching sessionsEnsure new employees are equipped to meet performance expectations swiftlyCustomer Experience & Service OperationsDeliver consistent, high-quality customer support across various communication channels including:Phone,Email,Chat,Digital platformsEnhance customer satisfaction through structured coaching and operational consistencyWork with internal teams to refine support workflows and minimize obstaclesMaintain professionalism and responsiveness throughout all customer interactionsReporting, QA & DocumentationAnalyze customer service KPIs and team performance metricsTrack service quality, response times, escalations, and productivity trendsEnsure accurate documentation and adherence to operational processesUphold service standards and quality benchmarks
Software Engineer (API Integrations & Full Stack Development)Full-Time | Remote | U.S. Business Hours Role OverviewJoin our dynamic team as a Software Engineer at one of our rapidly expanding clients. This position is pivotal in developing, optimizing, and scaling cutting-edge software systems and integrations.This role is perfect for individuals who thrive in:Backend and API-driven developmentEnhancing frontend and user interfacesWorkflow automationInnovating AI-powered solutionsTackling technical challenges across diverse systemsYou'll collaborate closely with product, operations, and engineering teams to create scalable tools and elevate the company's technological framework. This is a fantastic opportunity to become part of a thriving organization that offers: Strong engineering ownership Exposure to AI and automation Collaborative product development Tangible technical impact Key ResponsibilitiesAPI Development & IntegrationsDevelop, manage, and optimize API integrationsDiagnose backend communication and API issuesGuarantee consistent system connectivity and workflow automationEnhance the performance and stability of integrationsBackend & Workflow OptimizationRefine internal systems and operational workflowsAutomate repetitive tasks to boost efficiencyDesign scalable backend logic and processesOptimize interconnected systems across the platformFrontend & UI DevelopmentCreate and enhance user-friendly interfacesSupport internal tools and customer-facing applicationsCollaborate with product and design teams on frontend featuresImprove usability and application responsivenessAI & Emerging TechnologiesInvestigate and implement AI-driven functionalitiesUtilize modern tools and frameworksAdvise on improved engineering workflows and technologiesIntegrate automation and intelligent systems into productsCross-Functional CollaborationWork closely with:Product teamsOperationsEngineering leadershipContribute innovative ideas to enhance scalability, workflows, and technical processes
Tax Specialist (U.S. Tax Compliance & Tax Planning)Full-Time Remote | U.S. Business Hours About the RoleJoin our dynamic team at Pavago as a meticulous and technically adept Tax Specialist, where you will oversee tax preparation, compliance, filings, and strategic tax planning for both individuals and businesses.This position transcends basic bookkeeping responsibilities.Your key responsibilities will include:Preparing and reviewing tax returns for individuals and corporations,Ensuring compliance with federal and state tax regulations,Assisting in audit processes,Monitoring evolving tax laws,Identifying strategies to minimize tax liabilities and enhance operational efficiency.This role is perfect for candidates who excel in high-pressure environments, possess a thorough understanding of U.S. tax regulations, and can effectively merge technical precision with strategic insight.If you are passionate about:Tax compliance and problem-solving,Tax optimization strategies,Handling intricate filings,this position is an excellent match for you. What You’ll OwnTax Preparation & FilingPrepare and review:Individual tax returns (Form 1040)Corporate tax returns (Form 1120)Partnership returns (Form 1065)Manage the filing of:Quarterly estimated taxesExtensionsFederal and state filingsGuarantee all returns are precise, compliant, and submitted punctuallyMaintain organized filing schedules and tax calendarsTax Compliance & Regulatory MonitoringStay updated on:IRS guidelinesFederal tax legislationState and local tax obligationsEnsure compliance for:Federal filingsMulti-state tax regulationsPayroll taxesSales taxesProperty taxesMitigate compliance risks and filing inaccuraciesTax Planning & AdvisoryIdentify opportunities for:DeductionsTax creditsTax savingsLiability reductionSupport tax-efficient transaction structuringProvide insights on tax implications and compliance requirementsAssist with international tax matters, including:FBARFATCATransfer pricingAudit Support & DocumentationPrepare documentation and schedules that are audit-readyRespond to:IRS noticesState tax inquiriesAudit requestsMaintain organized records and supporting documentationClearly document assumptions, tax positions, and compliance processesCross-Functional CollaborationCollaborate closely with:Accounting teamsFinance leadership
Proactive Technical Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting)Full-Time | Remote | U.S. Business Hours About the RoleJoin our dynamic team as a Technical Support Specialist, where your primary responsibility will be to deliver exceptional technical support and troubleshooting for various software, SaaS platforms, and internal systems. We are looking for someone who is not only proactive but also possesses a strong customer-oriented mindset.Your core responsibilities will include: Technical troubleshooting Customer support Ticket management and resolution SaaS support operations System access and onboarding assistance Knowledge base managementIn this role, you will serve as the first point of contact for our customers and internal users, providing quick, professional, and effective solutions to their technical issues.This position is perfect for individuals who excel at problem-solving, thrive on clear communication with users, and enjoy navigating multiple technical systems in a fast-paced environment. What You’ll OwnTechnical Support & TroubleshootingRespond to support requests through:ZendeskFreshdeskJira Service DeskServiceNowTroubleshoot:Login issuesPassword resetsConnectivity problemsSaaS application errorsBrowser/system issuesResolve Level 1 & Level 2 technical support requestsGuide customers through troubleshooting steps using clear, non-technical languageEnsure customers feel informed and supported throughout the resolution processTicket Management & EscalationPrioritize incoming tickets based on:UrgencySLA requirementsBusiness impactEscalate complex issues to:Tier 2/3 supportDevOpsEngineering teamsDocument:Troubleshooting stepsFindingsReproduction detailsEscalation notesHelp reduce duplicate troubleshooting efforts through clear documentationBasic System AdministrationSupport:User provisioningAccount setupPassword resetsPermissions managementAssist with:OnboardingOffboardingAccess managementSupport:WindowsmacOSLinux environmentsKnowledge Base & DocumentationCreate and maintain:FAQsTroubleshooting guidesInternal documentationIdentify recurring issues and document solutions to enhance support efficiencyContribute to improving first-contact resolution rates through better documentationMonitoring & Issue DetectionUtilize tools such as:Datadog
UX/UI Designer (Figma, Product Design & User Experience)Full-Time | Remote | U.S. Client Business Hours About the RoleWe are seeking a talented and enthusiastic UX/UI Designer to create intuitive, visually appealing, and high-performing digital experiences for both web and mobile platforms.This opportunity is ideal for individuals who:Have a passion for resolving user challenges through designDeeply consider usability and product experienceEnjoy transforming concepts into refined interfacesExcel in collaborative environments with product and engineering teamsPossess a solid understanding of both UX strategy and UI implementationAs a UX/UI Designer, you will lead the entire design process, including: conducting user research developing wireframes creating prototypes designing high-fidelity UIs establishing design systems collaborating with developers for handoffsThis role goes beyond mere visual design; we are searching for someone who recognizes how design influences product adoption, user engagement, and overall satisfaction. Key ResponsibilitiesUser Research & UX StrategyConduct:user interviewsusability testingsurveysbehavior analysisTranslate findings into:personasuser journeysflowswireframesUtilize tools such as:HotjarFullStoryGoogle Analytics to pinpoint friction points and areas for enhancementWireframing & PrototypingDevelop:low-fidelity wireframesinteractive prototypeshigh-fidelity product mockupsDesign using:FigmaAdobe XDSketchQuickly iterate based on:stakeholder feedbackquality assurance findingsuser testing resultsUI Design & Product ExperienceCraft clean, modern, and conversion-oriented interfacesDesign responsive experiences for:desktoptabletmobileDevelop:typography systemscolor schemesreusable componentsscalable UI librariesEnsure every interaction is intuitive and refinedDesign Systems & ConsistencyBuild and sustain scalable design systemsStandardize:componentslayoutsspacinginteraction patternsGuarantee consistency across products and teamsAssist engineering with:organized assetsspecificationsdesign documentationAccessibility & UsabilityDesign in accordance with WCAG accessibility standardsEnsure:contrast complianceresponsive designusability testing
WordPress Developer (Elementor, WooCommerce, SEO & Performance Optimization)Full-Time | Remote | U.S. Client Business Hours About the RoleJoin our dynamic team as a WordPress Developer specializing in creating, optimizing, and maintaining cutting-edge WordPress websites. This role is perfect for a hands-on individual who excels in both:Technical WordPress DevelopmentUser Experience & Website PerformanceYou will engage in:Building websitesCreating landing pagesEnhancing performanceImplementing WooCommerce featuresBoosting SEOEnsuring security and maintenanceYour collaboration with marketing, design, and content teams will be crucial in delivering fast, clean, and responsive WordPress sites that truly excel. What You’ll OwnWordPress Website DevelopmentBuild and customize WordPress sites using:ElementorDiviWPBakeryCustom themesDevelop and maintain:Landing pagesBlogsMarketing websitesBusiness websitesWooCommerce storesCreate reusable templates and scalable structuresModify child themes for long-term scalabilityFrontend Development & UXTransform designs from Figma, Adobe XD, or Sketch into responsive WordPress pagesEnsure:Mobile responsivenessCross-browser compatibilityAccessibility best practicesBuild visually appealing layouts optimized for conversionEnhance user experience and site usability across devicesPerformance Optimization & SEOEnhance Core Web Vitals and page speedOptimize:CachingLazy loadingImage compressionMinificationCDN integrationsConduct audits using:Google LighthouseGTmetrixPageSpeed InsightsSupport SEO best practices with:Yoast SEORank MathSchema implementationMetadata optimizationPlugin Development & IntegrationsInstall, configure, and customize:WooCommerceYoast SEOContact Form 7Elementor ProMembership pluginsExtend plugin functionality using PHP as necessaryTroubleshoot plugin conflicts and compatibility issuesSecurity & MaintenanceApply updates to WordPress core, plugins, and themesEnhance security using:WordfenceOther security measures as needed
Full-time|$115K/yr - $120K/yr|Remote|Remote — Corpus Christi, Texas, United States
Join Our Team as a Remote Licensed Professional Counselor (LPC)Gotham Enterprises is seeking a dedicated Licensed Professional Counselor to provide virtual therapy to clients across Texas via scheduled telehealth sessions. In this vital role, you will assist clients in navigating challenges such as anxiety, depression, stress, grief, relationship dynamics, and significant life transitions. Your responsibilities will include conducting assessments, developing tailored treatment plans, facilitating ongoing counseling sessions, and keeping precise clinical documentation. This full-time position is ideal for an LPC who excels at offering consistent, high-quality care within a remote environment.Job Details:Location: TexasWork Setting: Remote / TelehealthPosition Type: Full-TimeSalary: $115,000–$120,000 per year with comprehensive benefitsSchedule: Monday–Friday, 9:00 AM–5:00 PM
Full-time|$115K/yr - $120K/yr|Remote|Remote — Fort Worth, Texas, United States
Join Our Team as a Licensed Professional Counselor (LPC)Gotham Enterprises is seeking a dedicated Licensed Professional Counselor to provide personalized, one-on-one virtual counseling through our secure telehealth platform. In this full-time role, you will engage with clients, actively listen to their concerns, set treatment objectives, and deliver continuous therapy tailored to their unique needs. Responsibilities include conducting intake assessments, developing treatment plans, documenting session details, and ensuring regular follow-ups. This position is particularly suited for a Texas-licensed counselor who values client interaction and seeks a consistent remote work schedule from Monday to Friday.Location: TexasWork Setting: Remote / TelehealthPosition Type: Full-TimeSalary: $115,000–$120,000 annually with comprehensive benefitsSchedule: Monday–Friday, 9:00 AM–5:00 PM
Full-time|$115K/yr - $120K/yr|Remote|Remote — Beaumont, Texas, United States
Join Our Team as a Licensed Professional Counselor (LPC)Gotham Enterprises is seeking a dedicated Licensed Professional Counselor for a remote telehealth position. In this role, you will provide essential counseling services to clients facing emotional, behavioral, and mental health challenges. Conduct virtual sessions, help clients develop coping strategies, monitor their progress, and adapt treatment plans as necessary. This position demands strong clinical judgment, excellent communication skills, and the ability to foster trust in an online care environment.Location: TexasWork Setting: Remote / TelehealthPosition Type: Full-TimeSalary: $115,000–$120,000 per year with comprehensive benefitsSchedule: Monday–Friday, 9:00 AM–5:00 PM
Full-time|$115K/yr - $120K/yr|Remote|Remote — San Antonio, Texas, United States
Join Gotham Enterprises as a Licensed Professional Counselor (LPC)We are seeking a dedicated Licensed Professional Counselor to provide comprehensive remote counseling services to clients in Texas. In this full-time position, you will engage in virtual therapy sessions, conduct clinical intakes, develop personalized care plans, document client progress, and offer support as clients navigate their mental health journeys. The ideal candidate will be adept at managing a consistent caseload, maintaining organized documentation, and delivering dependable support in a telehealth framework.Location: TexasWork Setting: Remote / TelehealthPosition Type: Full-TimeSalary: $115,000–$120,000 annually with comprehensive benefitsSchedule: Monday–Friday, 9:00 AM–5:00 PMKey ResponsibilitiesProvide one-on-one therapy through secure remote sessionsConduct intake assessments and gather pertinent client historyDevelop, review, and modify treatment plans as necessaryOffer counseling for various issues including anxiety, depression, stress, grief, trauma, and relationship challengesEnsure clinical records are precise, organized, and currentAdhere to professional standards of confidentiality, informed consent, and telehealth regulationsQualificationsActive LPC license in TexasMaster’s degree in Counseling, Psychology, Clinical Mental Health Counseling, or a related fieldPrior clinical counseling experience is requiredTelehealth experience is a plus, but not mandatoryStrong organizational and documentation skillsBenefits2 weeks of Paid Time Off (PTO)Health Insurance plans401K Plan with a 3% Company MatchIf you are an LPC in Texas seeking a stable remote position with defined working hours and meaningful client interactions, we would love to connect with you.
