About the job
Monzo Bank is seeking a Lead User Researcher in Dublin to guide research efforts that shape product direction and improve user experiences. This position centers on leading a team of researchers and working closely with partners across design, product, and engineering.
Role overview
The Lead User Researcher will oversee user research activities, ensuring insights are gathered and applied to support product decisions. Collaboration with cross-functional teams is central to this role, helping translate research findings into actionable improvements for Monzo’s products.
Team leadership
This role involves managing and mentoring a group of researchers. Setting research priorities, supporting professional growth, and fostering a collaborative team culture are key responsibilities.
Impact
Work in this role directly shapes Monzo’s approach to user experience and product strategy. Research insights will inform design and development, contributing to Monzo’s vision for the future of banking.
