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Logistics Support Specialist

QuookerRotterdam, Zuid-Holland, Nederland
On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess strong communication skills, a passion for logistics, and a proactive approach to problem-solving. Previous experience in logistics or related fields will be an advantage. A detail-oriented mindset and the ability to work efficiently in a fast-paced environment are essential.

About the job

As a Logistics Support Specialist, you will play a crucial role in ensuring that all internal and external stakeholders are informed and equipped to manage orders effectively. Your clear communication will be essential in fostering a seamless logistics process.

You thrive in a dynamic environment and are motivated by the opportunity to enhance our logistical operations and elevate customer satisfaction on a daily basis. This is your chance to grow within an innovative logistics team that is gearing up for the future with a state-of-the-art automated warehouse.

In this role, you will be an integral part of the Logistics Support Team, acting as a bridge between our logistics staff, customers, and suppliers. You will handle inquiries from customers and suppliers, schedule loading and delivery appointments, and ensure proper internal communication and documentation for incoming and outgoing products and pallets. Additionally, you will coordinate transport for import and export shipments throughout Europe and globally.

Monitoring shipments to guarantee timely and accurate deliveries will be one of your key responsibilities. You will also maintain administrative records within our logistics system, ensuring accurate order and delivery registrations.

Supporting the planning process, you will book transports, compare rates, and confirm loading and unloading appointments. Your keen eye for detail and efficiency will help you identify and rectify bottlenecks in the logistics process, with the ultimate goal of continuously improving our services and enhancing customer satisfaction.

Your workplace will be our HUB located at Eemhavenweg in Rotterdam, a vibrant, diverse, and friendly environment with over 60 logistics colleagues. We are also preparing to relocate back to Ridderkerk, where a brand new automated warehouse is set to launch in mid-2026.

About Quooker

Quooker is a pioneering brand in the field of instant boiling water taps, dedicated to innovation and sustainability. Our Rotterdam-based team is committed to enhancing customer experiences through efficient logistics and exceptional product offerings.

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