Qualifications
Prior experience in luxury retail, fashion, or client-facing roles is preferred. A genuine passion for luxury items and a solid understanding of high-end brands. Outstanding interpersonal and communication skills. A proactive approach with an innate ability to connect and build rapport. Meticulous attention to detail and a commitment to excellence.
About the job
Are you enthusiastic about luxury items, providing exceptional customer service, and the art of narrative? Do you excel at forging connections with discerning clientele while guiding them to discover timeless luxury pieces? If this resonates with you, we invite you to become a part of our team at LuxLexicon, the ultimate destination for pre-owned luxury.
As a Luxury Client Advisor, you will represent our store, showcasing the elegance and professionalism that defines our brand. Your mission is to cultivate enduring relationships with clients, deliver personalized service, and share your insights on luxury fashion, accessories, and trends.
Key Responsibilities:
Deliver outstanding client service to create unforgettable shopping experiences.
Establish and nurture a loyal clientele through proactive engagement and relationship building.
Stay informed about the latest luxury trends and educate clients on product offerings.
Ensure the store's presentation meets luxury standards, providing an inviting atmosphere.
Collaborate with team members to meet store objectives and uphold the brand’s ethos.
About Carousell Group
About Carousell GroupCarousell Group is the foremost recommerce group in Greater Southeast Asia, dedicated to inspiring individuals to sell and making secondhand the preferred choice. Established in August 2012 in Singapore, the Group commands a significant presence across eight markets under brands such as Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash, catering to tens of millions of active users monthly. Supported by leading investors like Telenor Group, Rakuten Ventures, Naver, STIC Investments, and Sequoia Capital India, Carousell Group fosters a team of passionate individuals working collaboratively to tackle meaningful challenges. Our culture thrives on hiring, developing, and promoting people who embody our values of problem-solving for our users, adopting a mission-first mindset, exhibiting relentless resourcefulness, demonstrating deep care, and maintaining humility for continuous improvement.
