About the job
Join Express Oil Change & Tire Engineers as we seek dynamic and motivated individuals for our Management Training Program. This hands-on opportunity is designed for candidates eager to ascend into leadership roles within our esteemed organization. As a Manager in Training, you will engage in comprehensive training while delivering exceptional service to our customers and gaining insights into every facet of store operations and company culture.
Our program not only provides vital management and sales experience but also allows you to be part of a company recognized as a leader in the automotive maintenance industry, marked by excellence, innovation, and growth. We invite those passionate about mastering business management to apply today and embark on an accelerated leadership development journey.
Key Responsibilities:
- Deliver consistent results for customers, team members, and the organization.
- Greet customers warmly and ensure they receive exemplary service.
- Manage service appointment scheduling and respond to inquiries both in person and over the phone.
- Consult with customers regarding their service needs and keep them informed about their vehicle's status.
- Enhance the customer experience by providing a welcoming environment.
- Meet and exceed company standards and customer expectations consistently.
- Engage in all aspects of store operations.
- Communicate effectively with teammates and technicians to establish reliable time commitments that align with our standards and customer needs.
- Adapt to take on additional responsibilities as required.
