About the job
Join Express Oil Change & Tire Engineers as we seek dynamic, hands-on management candidates eager to ascend into key leadership positions. As a Manager in Training, you will undergo comprehensive training while engaging with customers and mastering all facets of store operations and company protocols. Our Management Training Program not only provides substantial management and sales experience but also offers a pathway to become part of the leading automotive maintenance provider in the industry, recognized for excellence, innovation, and growth. If you are passionate about learning the intricacies of business management as part of our accelerated leadership development track, we invite you to apply today.
Key Responsibilities:
- Deliver consistent results for customers, team members, and the organization.
- Ensure that customers are warmly greeted and receive exemplary service.
- Manage service appointment scheduling and address inquiries both in-person and via phone.
- Guide customers on their service requirements and keep them informed about their vehicle's status.
- Foster a positive customer experience.
- Maintain and exceed the company's high standards of service.
- Participate in all aspects of store operations.
- Communicate effectively with team members and technicians to ensure timely commitments that align with our standards and those of our customers.
- Willingness to assume additional responsibilities as needed.
