About the job
The Platform Account Development team is pivotal in promoting and expanding DoorDash Platform solutions among numerous small to medium-sized restaurant partners throughout the U. S. (defined as having ≤150 locations).
This dynamic team collaborates closely with Account Management to identify and understand each restaurant’s growth aspirations, including online ordering and enhancing owned channels, and delivers customized solutions that unlock sustainable value.
About the Role
As the Manager of Strategic Account Development, you will lead a talented team of frontline sales representatives tasked with achieving significant SMB Platform volume objectives. Your leadership will be instrumental in boosting sales performance through recruiting, mentoring, and nurturing high-performing talent while cultivating an inclusive, energetic, and results-driven culture.
This remote position requires you to be based in the United States and you will report to the Senior Manager of Strategic Account Development, overseeing a distributed team across the country.
You Will Thrill in This Role by…
- Recruiting, interviewing, and onboarding exceptional sales talent.
- Creating structured onboarding and continuous development programs.
- Leading pipeline strategy, forecasting, and deal evaluations.
- Coaching team members through one-on-one sessions focused on performance enhancement, skill advancement, and deal execution.
- Translating ambitious targets into actionable plans with measurable results.
- Scaling best practices and fostering a high-performance culture within the team.
- Engaging directly with customers to maintain close relationships.
- Utilizing insights from frontline interactions to refine processes, messaging, and programs.
- Collaborating cross-functionally to alleviate challenges and enhance experiences for both merchants and employees.

