Merchant Operations Representative - Partner Success

PayJoyQuito

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficient in data analysis and process optimization. Experience in administrative support roles is preferred. Ability to identify risks and propose effective solutions.

About the job

About PayJoy

PayJoy is a purpose-driven credit provider focused on empowering underserved communities in emerging markets to achieve financial independence and prosperity. Our innovative secured credit technology facilitates entry into the credit system for new customers. With PayJoy's point-of-sale financing options and credit cards, customers can enhance their quality of life and unlock opportunities as micro-entrepreneurs, while also having a safety net for challenging times. Utilizing advanced machine learning, data science, and anti-fraud AI, we have successfully served over 18 million customers by 2025 and have cultivated sustainable profitability for continued growth.

Role Overview

As a Merchant Operations Representative, you will play a key role in supporting our commercial team and merchants by managing and optimizing processes. You will provide essential administrative support, ensure a seamless onboarding experience for our partners, identify potential process risks, and communicate valuable insights to stakeholders. This position is vital for fostering strong relationships with our merchant partners.

About PayJoy

PayJoy is committed to transforming lives through accessible credit solutions in emerging markets. Our mission is to provide financial support to those who need it most, enabling them to thrive economically and socially.

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