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Mission Control Engineer - Remote Opportunity

Fastly, Inc.Denver, CO; San Francisco, CA
Remote Full-time $77.1K/yr - $108.8K/yr

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Experience Level

Entry Level

Qualifications

You will need to demonstrate your ability to:Transform high-velocity monitoring data into actionable insights for strategic and key enterprise accounts utilizing the Fastly Observability platform to identify and rectify performance trends. Lead Live Event Monitoring (LEM) initiatives for high-profile traffic events, ensuring a smooth and high-quality digital experience. Oversee administrative updates and coordination via fastlystatus.com to ensure transparency and effective communication.

About the job

Fastly is dedicated to enhancing connectivity for individuals by delivering exceptional digital experiences. Our cutting-edge edge cloud platform empowers customers to rapidly and securely create remarkable applications by processing, serving, and safeguarding their data as close to the end-users as possible , right at the edge of the Internet. Designed to leverage the modern internet, our platform is programmable and supports agile software development methodologies. We are proud to serve renowned organizations worldwide, including GitHub, Yelp, Paramount, and JetBlue.

Join us in our mission to foster a more trustworthy Internet.

Posting Open Date: 3/10/2026

Anticipated Posting Close Date*: 5/10/2026

*Job posting may close early due to the volume of applicants.

Mission Control Engineer (MCE)

As part of the Fastly Edge Cloud Platform, our Mission Control Program (MCP) plays a pivotal role in ensuring operational excellence and customer satisfaction.

In the role of Mission Control Engineer, you will be responsible for maintaining service quality, converting extensive monitoring data into precise, actionable insights to preemptively address potential issues that could affect our strategic accounts and high-profile digital partners. You will not only respond to incidents but also drive problem management and continuous improvement initiatives to ensure our platform's resilience for organizations in our Performance and Focus Centers. In the event of significant platform disruptions, you will advocate for these accounts, collaborating with incident commanders to ensure that mitigation strategies prioritize the stability of unique traffic patterns. Working closely with various engineering teams focused on network delivery and compute services, you will provide proactive troubleshooting, coordinate maintenance, and lead contributing factor analyses necessary to manage complex traffic effectively.

About Fastly, Inc.

Fastly, Inc. is at the forefront of enhancing the internet experience for users globally. Our innovative edge cloud platform ensures that our clients can deliver secure, fast, and reliable digital solutions, catering to some of the largest brands worldwide.

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