Strong interpersonal and communication skills. Ability to manage multiple tasks and prioritize effectively. Experience in onboarding or HR preferred. Proficiency in using HR software and Microsoft Office Suite. Detail-oriented with excellent organizational skills.
About the role
As an Onboarding Specialist at innergy1, you will play a crucial role in facilitating a seamless onboarding experience for new employees. Your primary responsibilities will involve guiding new hires through the onboarding process, ensuring they are well-acquainted with our company culture, policies, and procedures. You will act as a point of contact for new employees, addressing their queries and providing them with the necessary resources to succeed in their roles.
This position offers a fantastic opportunity to contribute to a positive employee experience and foster a supportive workplace environment.
About innergy1
innergy1 is a dynamic and innovative company located in the vibrant city of Austin, Texas. We pride ourselves on creating an inclusive and collaborative workplace where employees can thrive. Our mission is to empower individuals and organizations through tailored solutions that enhance productivity and well-being.
Skimmer provides software for pool and spa service businesses, serving over 6,000 customers nationwide. With backing from private equity and a market of more than 70,000 pool service companies, Skimmer is positioned for significant expansion. The company has received high marks from customers, reflected in an NPS score of 68 and consistently positive reviews…
Join CompanyCam as a Customer Onboarding Manager, where you will play a pivotal role in ensuring a seamless onboarding experience for our clients. You will lead the onboarding process, guiding new customers through our platform, and ensuring they maximize their use of our innovative tools.
About SwapSwap is revolutionizing the landscape of modern commerce through its cutting-edge AI-native platform. We seamlessly integrate backend operations with innovative storefront experiences, designed for brands eager to sell anything, anywhere.Our platform centralizes global operations and empowers businesses with intelligent workflows, enabling data-driven decisions that protect margins in real-time. From cross-border transactions to demand planning and returns management, our products provide merchants with unparalleled transparency and confidence in their operations.At Swap, we foster a culture that prioritizes clarity, creativity, and shared ownership as we transform the global commerce landscape.About the RoleWe are seeking a dynamic individual who thrives at the intersection of technology, operations, and client engagement. As a Merchant Onboarding Technical Implementation Manager at Swap, you will lead merchants through their entire implementation journey — from technical discovery and solution design to configuration, testing, and launch. You’ll collaborate closely with merchant eCommerce, operations, and technical teams to understand their systems and data flows, configuring the Swap platform to meet their needs while providing expert support through integration challenges and workflow optimization.The ideal candidate will possess strong organizational skills, a solid understanding of technical concepts such as APIs and data structures, and an innate ability to build trusted relationships with clients. Your role will be pivotal in facilitating quick and successful merchant adoption of Swap, ensuring a smooth transition to realizing value from our solutions.Key ResponsibilitiesOversee the complete onboarding process for merchants, managing technical and operational workstreams to guarantee a seamless and timely launch.Conduct thorough technical discovery to assess merchant systems, data structures, workflows, and integration needs.Configure and test merchant environments, including API connections, workflow logic, and platform settings, to align with business objectives.Assist merchants with integration troubleshooting by analyzing payloads, logs, and system behaviors to ensure swift resolution.Maintain clear and proactive communication with merchant stakeholders, offering guidance, updates, and recommendations throughout the onboarding process.Facilitate effective training and enablement sessions to empower merchant teams in adopting Swap’s products and workflows confidently.
Skimmer is dedicated to revolutionizing the pool and spa service and repair industry. As a private equity-backed company, we proudly serve over 6000 customers using our innovative pool service platform to enhance their businesses. With over 70,000 pool service companies in this expansive niche, our mission is far from complete.Our customers' satisfaction is paramount; they appreciate our services as much as we value their feedback (check out our reviews and our impressive NPS score of 68!).Recently, we have been honored to be included in the Inc. 5000 list of the fastest-growing companies, the Deloitte Fast 500, and recognized as one of Built In Austin's Best Startups, alongside being named one of Austin's Best Places for Working Parents.We are in search of innovative thinkers who maintain humility, so let’s get started!Our Values: At Skimmer weUnderstand that our customers' success translates to our success.Cultivate humble, diverse teams that enjoy winning together.Act with urgency to drive results.Build trust through open and honest communication.About You: We are seeking a forward-thinking developer with a strong focus on AI for our growth and go-to-market development team. You will enhance our customers' experiences within the Skimmer app, particularly around new user registrations, billing processes, and onboarding. Reporting to the R&D / Development organization, you will collaborate extensively with all stakeholders involved in onboarding, customer experience, and billing (including Finance, Customer Success, and Support).Ideal candidates will have experience with API-based, real-time integrations, particularly with Stripe subscriptions. You will partner closely with both US-based and front-end developers to ensure optimal customer experiences at all times. Your role is essential in engaging new customers with Skimmer, facilitating their initial use of the platform, and ensuring each feature is accessible and user-friendly.The Growth Team is responsible for the initial interaction customers have with the Skimmer app, which includes Stripe subscriptions, implementation checklists, and initial setup processes. They monitor critical metrics such as “first 30-day retention” and “percentage of application configuration completed.”Your primary objective in this role is to deliver an exceptional customer experience for new accounts.
Join our award-winning AI marketing SaaS company as an Implementation & Onboarding Specialist. In this pivotal role, you will be responsible for ensuring our clients successfully integrate and utilize our innovative solutions. You will work closely with customers, guiding them through the onboarding process and addressing any questions or challenges they may encounter. Your expertise will be crucial in optimizing their experience and driving their success with our platform.
The Global Onboarding & Support Specialist will act as the primary liaison for our franchisees during the initiation of new studio openings. This role is essential in overseeing the onboarding and support processes across the global FIT House of Brands network. The individual will play a crucial role in fostering relationships and driving the proactive onboarding and support initiatives for our company.Key ResponsibilitiesThe Global Onboarding & Support Specialist is expected to: Deliver exceptional service throughout the onboarding journey for all global FIT House of Brands studios. Implement effective onboarding and franchisee support policies to ensure consistency and efficiency across all brands. Quickly address and resolve onboarding-related inquiries from the global brands’ networks. Collaborate with divisional and senior leadership to assess and propose enhancements to the global onboarding platforms aimed at improving franchise onboarding services. Champion a culture of excellence, teamwork, and accountability within the onboarding support team. Work alongside cross-functional teams to meet established service level agreements and resolution timelines. Contribute to the overall success of the business by collaborating with various global teams. Provide insights and recommendations to the Onboarding & Support leadership team to ensure effective communication and process execution. Maintain and execute onboarding policies to ensure timely studio openings across all global brands. Foster strong relationships with franchisees to promote collaboration, empathy, and teamwork. Uphold a positive attitude and a commitment to providing an outstanding onboarding experience while maintaining a supportive internal environment. Qualifications At least 2 years of relevant experience. Strong background in fitness sales and an understanding of the successful operation of fitness businesses. Previous experience in customer support is preferred. Ability to think strategically and adapt quickly in a fast-paced environment. A Bachelor’s degree is preferred. BenefitsFIT is dedicated to providing competitive compensation and benefits. Comprehensive Medical, Vision, and Dental insurance. Competitive salary based on experience. 401(k) retirement plan. Flexible and unlimited paid time off (PTO). Casual work environment.
At SpyCloud, we're dedicated to transforming the internet into a secure environment by combating the criminal underground. Our innovative solutions protect over 4 billion accounts across the globe, making significant strides against cyber threats. If you're looking to align your career with a mission-driven company at the forefront of cybersecurity, SpyCloud is the perfect place for you!As the Director of Program Management in the Product Success Organization, you will be pivotal in executing high-impact, cross-functional programs that enhance customer experiences and drive product adoption. Reporting directly to the Vice President of Product Success, your role will involve overseeing vital internal initiatives such as platform migrations, analyst credit workflows, and premium support delivery models.Working closely with teams in Product, Engineering, Customer Success, Support, and Operations, you will ensure seamless alignment and execution across complex projects. This highly visible position demands both strategic insight and practical implementation in a dynamic, fast-paced environment.Key Responsibilities:Oversee comprehensive program management for critical initiatives, including portal-to-console migration and management of premium support and analyst credit programs.Facilitate cross-functional planning, coordination, and execution with Product, Engineering, Customer Success, Support, and Operations teams.Utilize and implement AI agents to enhance various product success initiatives.Establish frameworks for programs, including timelines, milestones, and success metrics to guarantee timely, high-quality delivery.Proactively identify risks, manage dependencies, and escalate challenges to ensure program success.Collaborate with stakeholders to define program objectives, scope, and measurable outcomes that align with business priorities.Implement and refine program management best practices, tools, and processes.Communicate program status, progress, and outcomes clearly and consistently to leadership and stakeholders.Foster accountability across teams to meet program deliverables and business goals.
Join our dynamic team at leverdemo-8 as a Technical Program Manager in Austin, Texas. This role is pivotal in ensuring the success of various departments and teams. We are looking for innovative thinkers who thrive in a collaborative environment and are dedicated to driving projects to completion.
Full-time|$172.6K/yr - $172.6K/yr|On-site|Austin, Texas, United States
At ICON, we are seeking a skilled Print Operations Program Manager II to lead and innovate our Process, Planning, and Quality Programs within our Print Operations division. This pivotal role involves the creation, documentation, and implementation of operational processes and quality standards to enhance efficiency and effectiveness. Key responsibilities include developing comprehensive process documentation, workflows, checklists, and Standard Operating Procedures (SOPs) to elevate the quality and performance of our Print Operations. You will utilize tools such as Miro flow charts, Google Sheets, and Procore to detail our processes and collaborate closely with Print Operations Management to refine these methodologies in alignment with best practices. You will also coordinate efforts for process improvement initiatives, including data aggregation and analysis, scheduling meetings, and overseeing quality control procedures. This position will primarily be based at ICON's headquarters in Austin, Texas, with occasional travel (approximately 25%) to local job sites based on departmental requirements. You will report to the Print Workforce Manager and engage regularly with Print Operations and Print Logistics Managers, as well as field teams.
Join our dynamic Management Training Program at eoctebp, where you will gain invaluable experience and skills to lead in today's fast-paced business environment. This immersive program is designed for aspiring leaders who are eager to develop their managerial capabilities through hands-on training and mentorship. You will work closely with seasoned professionals, participate in challenging projects, and receive personalized feedback to enhance your growth.
The future of AI—whether in training or evaluation, classical ML or agentic workflows—begins with exceptional data quality.At HumanSignal, we are pioneering the platform that drives the creation, curation, and assessment of that data. Our tools are utilized by top AI teams to ensure models are based on authentic real-world signals rather than irrelevant noise.Our open-source product, Label Studio, has emerged as the industry standard for labeling and evaluating data across various modalities—ranging from text and images to time series and agents in environments. With over 250,000 users and hundreds of millions of labeled samples, it stands as the most widely adopted open-source solution for teams dedicated to building AI systems.Label Studio Enterprise enhances this foundation with the security, collaboration, and scalability features necessary to support mission-critical AI workflows—facilitating everything from model training datasets to evaluation test sets and continuous feedback loops. We began our journey before foundation models became mainstream, and we are intensifying our focus now that AI is transforming the world. If you are passionate about assisting leading AI teams in developing smarter, more accurate systems, we would be thrilled to connect with you.HumanSignal is establishing the world’s first dedicated data creation labs—facilities where expert annotators, domain specialists, and AI trainers produce the highest quality training data in the industry.We are seeking an AI Trainer Onboarding and Support Specialist to serve as the first point of contact for our expanding community of AI trainers. Your role will involve helping new trainers get started, addressing their inquiries, swiftly resolving issues, and ensuring that everyone has the resources they need to excel in their work.This position is fundamentally about people. You will be the friendly voice (or message) guiding individuals through their initial annotation tasks, troubleshooting technical problems, or assisting them with payment queries. You will collaborate across time zones to support a global workforce, playing a crucial role in making HumanSignal a desirable environment for talented individuals to contribute.If you genuinely enjoy helping others succeed and have a knack for problem-solving, this role could be a perfect fit for you.
We are seeking a dedicated Onboarding Consultant to join our dynamic team at togetherwork. In this hybrid role, you will be responsible for guiding new clients through the onboarding process, ensuring a seamless experience as they integrate our solutions into their operations.Your expertise will help clients adapt to our services quickly, providing them with the necessary tools and support to maximize their success. If you are passionate about customer success and have a knack for problem-solving, we want to hear from you!
About UsGraphcore is a globally recognized leader in the field of Artificial Intelligence computing systems. We specialize in designing cutting-edge semiconductors and data center hardware that provide the specialized processing power essential for driving AI innovation while ensuring the efficiency required for its widespread adoption.As a proud member of the SoftBank Group, Graphcore belongs to an elite family of companies that are at the forefront of some of the world's most transformative technologies. We are excited to announce the opening of a new AI Engineering Campus in Austin, which will play a pivotal role in Graphcore's mission to shape the future of AI computing.Role DescriptionGraphcore is looking for a highly organized and technically savvy Program Manager to oversee the asset, material, and inventory management processes within our R&D infrastructure. This individual will be responsible for establishing and managing the complete lifecycle of materials that support our engineering labs and data centers—ensuring that every component, from GPUs and custom accelerators to cabling and spare parts, is meticulously tracked, delivered, and available when required. In this capacity, you will develop frameworks, tools, and workflows that guarantee reliability, compliance, and operational excellence across our global lab network.
AECOM is seeking a highly skilled Senior Program Manager for immediate employment in Austin or San Antonio, Texas. In this pivotal role, you will lead and manage medium to large-scale programs, providing technical leadership and strategic direction for program delivery at a regional level.Your responsibilities will include advocating for ethical and safe working practices, contributing to innovative program management methodologies, and collaborating with regional leadership to identify and develop solutions for new business opportunities. You will proactively manage risks, assess trends in your area of expertise, and support talent attraction and retention.As the Senior Program Manager, you will be accountable for the financial success and effective delivery of AECOM's Program Management agreements.
As the premier online real estate platform, Realtor.com® has been transforming the way people buy, sell, and rent homes for over 25 years. Our mission is to connect users with invaluable insights and expert guidance, making the home-finding journey seamless and empowering. We strive to provide a user-friendly experience that simplifies the decision-making process, ensuring our clients can navigate the complexities of real estate with confidence.Join our team in Austin, Texas, as we work to break down barriers in real estate, fostering connections and guiding individuals towards their dream homes.We are on the lookout for an experienced Staff Technical Program Manager to spearhead intricate initiatives within our Client Technology division. This pivotal role will coordinate efforts across engineering and product teams, ensuring that major projects are meticulously planned, structured, and executed with precision and operational excellence.The Staff TPM will collaborate closely with engineering and product leadership to transform strategic objectives into actionable programs. This position guarantees visibility across the portfolio, adherence to governance and SDLC standards, and promotes disciplined planning and execution across various teams.
Join Saronic as a Training Program Manager for our MUSV division, where you will play a pivotal role in developing and overseeing training programs aimed at enhancing the skills and capabilities of our teams. Your expertise will guide our training initiatives, ensuring that they align with our strategic goals and foster a culture of continuous learning and improvement.In this position, you will collaborate with various departments to identify training needs, design effective curriculum, and implement training sessions that engage and empower employees. You will also evaluate the effectiveness of training programs and make recommendations for enhancements to ensure optimal learning outcomes.
Join techfirefly as a Program Manager specializing in Supply Chain Operations. In this pivotal role, you will oversee and enhance supply chain processes, ensuring efficiency and effectiveness across all stages of operations. Your leadership will help shape strategic initiatives and drive project success, working closely with cross-functional teams.
About DialpadDialpad is a cutting-edge customer communications platform powered by AI, revolutionizing the way businesses engage with their customers. Over 50,000 organizations worldwide—including major players like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—trust Dialpad to enhance customer interactions through real-time, AI-driven insights. Discover more at dialpad.com.Being a DialerAt Dialpad, you will join a dynamic team dedicated to our mission of ensuring our customers and their teams achieve remarkable success. We value every conversation and are committed to enhancing them with a platform that delivers actionable insights and automation.We embrace continuous innovation, empowering every employee to utilize industry-leading AI to refine both our platform and their own capabilities. We seek individuals who not only meet our high standards but exceed them. Our aspirations are ambitious, and realizing them requires a team that operates at the highest level. We look for candidates who embody the traits fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Revenue Enablement Program Manager, you will take charge of crafting and delivering both micro and programmatic training materials as the Product Specialist. Your role involves designing and facilitating engaging learning experiences and creating impactful, easily digestible sales resources. Additionally, you will support the enhancement, simplification, documentation, and successful rollout of Dialpad's products, features, and pricing strategies.You will collaborate closely with Sales Engineering, Customer Success, Product Managers, and Solutions Marketing to identify and bridge technical and tactical gaps through insightful observation, strategic gap analysis, and value-centric execution. Your creativity and enthusiasm combined with diligence and confidence will ensure effective adoption of new processes and minimize friction in the sales process.
About Future Secure AI Future Secure AI tackles real-world challenges for global enterprises using advanced artificial intelligence. The team values courage, thoroughness, and curiosity, guided by BRAVER values. Leadership brings entrepreneurial experience and remains accessible, ensuring each person is recognized for their contributions. Professional growth is a priority, with the belief that company success depends on individual success. Role Overview The Principal Technical Program Manager joins the advanced analytics and AI division as a key technical leader. This position oversees the design, development, and deployment of complex machine learning systems, especially those using large language models (LLMs), to address high-value problems for enterprise clients. What You Will Do Lead technical programs focused on advanced analytics and AI solutions Oversee projects involving machine learning and LLM-driven systems Guide cross-functional teams from design through deployment Mentor emerging talent within the organization Influence strategic decisions related to responsible and scalable AI Culture and Impact This role operates in an environment that values technical excellence, creativity, and continuous learning. Work directly shapes AI systems with the potential to transform industries and broader society. Location This position is based in Austin, TX.
Full-time|On-site|Annapolis, Maryland, USA; Atlanta, Georgia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Boston, Massachusetts, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Cleveland, Ohio, USA; Columbia, South Carolina, USA; Columbus, Ohio, USA; Dallas, Texas, USA; Detroit, Michigan, USA; Indianapolis, Indiana, USA; Kansas City, Missouri, USA; Madison, Wisconsin, USA; Orlando, Florida, USA; Pittsburgh, Pennsylvania, USA; St. Louis, Missouri, USA; Trenton, New Jersey, USA
New Relic is seeking a Program Manager to focus on Observability Architecture and Migration. This role centers on supporting organizations as they transition to advanced observability solutions, aiming for improved performance and reliability. Key Responsibilities Shape observability strategies tailored to a variety of client needs. Lead the rollout of migration plans to updated observability platforms. Collaborate with cross-functional teams throughout each project phase. Maintain clear communication and manage expectations with stakeholders. Identify areas to enhance and innovate within New Relic’s observability offerings. Locations This position is available in several cities: Annapolis, MD; Atlanta, GA; Austin, TX; Baltimore, MD; Boston, MA; Charleston, SC; Charlotte, NC; Chicago, IL; Cleveland, OH; Columbia, SC; Columbus, OH; Dallas, TX; Detroit, MI; Indianapolis, IN; Kansas City, MO; Madison, WI; Orlando, FL; Pittsburgh, PA; St. Louis, MO; and Trenton, NJ.
