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Operations Lead at Blueground | Boston

BluegroundBoston, Massachusetts, United States
On-site Full-time $55K/yr - $68.8K/yr

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Experience Level

Manager

Qualifications

To thrive in this role, you should possess:Proven experience in property management or operations, preferably within the hospitality or real estate sectors. Strong leadership and team management abilities. Excellent problem-solving skills and attention to detail. Ability to work independently and multitask in a fast-paced environment. Proficiency in using mobile technology and checklists.

About the job

Transforming the Future of Living.

At Blueground, we envision a world where a dependable living base empowers individuals to explore and thrive. We are pioneering the leading platform for modern living.

Each year, 350 million individuals relocate across cities, yet current housing solutions fall short of the requirements of this dynamic, mobile generation. Blueground is here to revolutionize that.

With a portfolio of over 40,000 homes worldwide, available for stays ranging from a few days to over a year, we are just at the beginning of our journey. Our mission is to redefine living standards and establish a groundbreaking category in the market. Our competitive advantage lies in our sophisticated proprietary technology, operational excellence, and a dedicated team that executes with agility and precision.

Our culture is anchored in five core principles:

  • Guests First – Every decision is made with our guests' experience at the forefront.
  • Move Fast – We emphasize speed, momentum, and proactive action.
  • Dive In – The details matter, and we commit to understanding them thoroughly.
  • Embrace Change – Change is not a hurdle; it is an opportunity for growth.
  • Keep It Honest – Transparency is key to progress and strengthens our relationships.

If you are prepared to contribute to the most rewarding work of your life and assist in reshaping how the world lives, we would love to connect with you.

Your Role

We are seeking a proactive and detail-oriented Operations Lead to join our rapidly expanding team in Boston, MA. This hands-on role is perfect for someone who excels in problem-solving, leads by example, and ensures that each property adheres to the highest standards of quality and guest satisfaction.

Key Responsibilities

  • Manage Property Turnovers: Oversee the complete apartment preparation process—from coordinating housekeeping and maintenance teams to conducting precise inspections prior to guest arrivals.
  • Ensure Onsite Readiness: Assemble furniture, troubleshoot Wi-Fi and tech setups, and perform small repairs to guarantee each apartment is ready for move-in.
  • Field Coordination & Team Management: Serve as the primary contact in the field, cultivating relationships with external vendors, housekeeping staff, and building personnel to facilitate smooth operations.
  • Implement Quality Control: Conduct comprehensive property inspections using mobile checklists, identify issues, and ensure all spaces align with our cleanliness, functionality, and design standards.
  • Provide Hands-On Support: Assist with urgent needs—whether that's replacing furniture, fixing appliances, delivering essentials, or resolving guest lockouts.
  • Enhance Efficiency: Oversee and maintain our corporate vans and inventory stock, ensuring supplies and tools are consistently organized and accessible.

Your day will start at the office, where you will collect your equipped

About Blueground

Blueground is a forward-thinking company dedicated to transforming how individuals experience living. With a global footprint and a commitment to quality, we provide unparalleled housing solutions tailored to meet the evolving needs of today's mobile generation.

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