Operations Team Lead

Join IXL Learning, a pioneering developer of personalized educational products that impact millions globally. We are on the lookout for a passionate Software Development Team Lead to guide our efforts in creating innovative solutions that simplify integrations for IXL’s major school districts.At IXL Learning, we are committed to developing groundbreaking pro…

We are seeking an experienced Team Lead .NET Architect to join our dynamic team in Toronto. As a key player in our organization, you will lead software development projects while collaborating with a talented group of professionals. This role is perfect for someone who thrives in a fast-paced environment and is eager to make a significant impact.As a part of our commitment to employee satisfaction, we provide our team members with a comprehensive benefits package that includes:Employer-paid health benefitsThree weeks of vacation to startAbility to bank billable overtime for time in lieuFully sponsored Microsoft certificationsAnnual individual training budgetAccess to a games room and social events

Hello! We appreciate your interest in joining us at Lightspeed Are you on the lookout for an exciting new challenge? Whether you're actively searching or just exploring, you’ve come to the right place! As a Principal Software Developer at Lightspeed, you will be instrumental in shaping the design and architecture of our flagship Lightspeed Retail product, which serves thousands of merchants globally. Your hands-on contributions will drive the development of innovative solutions tailored to our customers' needs. You will elevate engineering excellence throughout the organization by providing technical direction, championing best practices, mentoring fellow developers, and empowering teams to create a sustainable architecture. This position requires you to be located in Canada and to work within EST/EDT hours. We provide flexible work arrangements, including fully remote, hybrid, or fully office-based options (in cities with local offices).

Join a Cutting-Edge Global SaaS Company | $28M Series B Funding Personalized Coaching for Professional Growth Toronto, Ontario – Hybrid (4 Days In-Office) Enjoy Uncapped Sales Bonuses Lead and Inspire a High-Performing Inbound SDR TeamAbout CloudTalkEmpowered by a recent January 2024 $28 million Series B investment from leading investors including KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk revolutionizes business communications with its AI-driven platform, serving over 4,000 sales and support teams. Our mission is to enhance customer experiences, turning them into a key competitive advantage for revenue growth.We cater to businesses of all sizes, from dynamic scale-ups like Deel and TIER to established giants like Nokia, Glovo, and Rakuten. With CloudTalk, companies can manage calls and messages seamlessly, allowing for impactful conversations.We aim to establish a unified communication ecosystem for sales and customer service teams, enabling professionals to engage in more productive and meaningful dialogues.The OpportunityAs CloudTalk expands strategically in Tier 1 markets, we are building a high-impact Inbound SDR team in Toronto. In the role of SDR Team Lead, you will oversee the daily performance of our inbound SDR team, guiding representatives, setting qualification standards, and collaborating closely with Account Executives for seamless pipeline transitions.This position is a player-coach role, where you will maintain a reduced individual SQO quota while managing team responsibilities, keeping you engaged in the processes you lead. As our Toronto team grows, this role presents a clear pathway to a full Sales Management position.What Awaits You: Be part of one of Europe’s fastest-growing SaaS companies Market leading AI products in a rapidly expanding sector Join a top-notch Business Development Organization with a team consistently achieving over 100% of targets Collaborate with a global team of talented professionals across Europe, the US, and Asia, both in-person and remotely. Explore our Life at CloudTalk on Instagram Experience our journey towards reaching $100M ARRYour Responsibilities:Lead, mentor, and develop a team of up to 10 inbound SDRs in Toronto, driving both individual and team SQO successMaintain personal SQO quotas while adhering to high qualification standardsConduct regular 1:1s, call evaluations, and pipeline reviews...

Role Overview Ubisoft Entertainment S.A. is hiring an AI Programming Team Lead for the Toronto studio. This role centers on leading projects in artificial intelligence within game development. The team lead will oversee a group of skilled programmers, encourage teamwork, and help shape the integration of AI features into Ubisoft's games.

Pariveda Solutions, Inc. is a distinguished professional services firm based in North America, wholly owned by its employees. We specialize in delivering strategic and technological solutions across various industries. As a mission-driven entity and a Certified B Corporation, we empower our clients to envision and achieve their goals, whether that involves meeting quarterly targets or steering through future uncertainties. From innovative concepts to tangible outcomes, we enhance our clients' capabilities to foster both personal and financial growth. Discover more about our mission, culture, recruitment process, and interview preparation.If you seek a dynamic environment where you can learn, grow, and make a significant impact, we encourage you to explore opportunities with our Toronto team. We are in search of Lead Software Engineers to architect, develop, and deploy enterprise-level applications. This role offers a chance to deepen your understanding of the full software development lifecycle, engage directly with clients, and mentor junior team members.At Pariveda, we are not your typical professional services firm. Our emphasis on people is crucial to our success, and our mission is to cultivate your growth to reach your highest potential. We value individuals not by hours logged but by personal development. We live by our values by supporting the whole person, maintaining transparency, and nurturing curiosity. To learn more about our cultural values, please review our Findamentals, which outline our behavioral standards.You Can Expect To:As a Lead Software Engineer, you will craft custom solutions utilizing a diverse array of technologies. Collaborating in small, agile teams, you will partner with clients to address genuine business challenges in a people-centric manner.Advance your career with personalized mentorship and a clearly defined career trajectory, with eligibility for promotion every 12 months.Lead small teams at Pariveda and assist peers in their professional development.Identify and resolve complex issues for Fortune 500 clients across various sectors.

As a Lead Developer at Thoughtworks, you will serve as the main liaison for our clients, ensuring the successful delivery of projects by your teams. This position requires a strategic mindset, enabling you to collaborate effectively with clients and translate their technical vision into reality. Balancing high-level strategy with tactical execution is essential, as you will engage both with clients and your team members.At Thoughtworks, we go beyond conventional standards, dedicating ourselves to delivering exceptional solutions that not only meet but exceed client expectations. Our engineering and delivery practices exemplify our commitment to quality, and we continuously seek opportunities to innovate and enhance our processes. As a Lead Developer, you will guide and mentor your team, fostering their growth and application of best practices.

Join Egis Group as a Municipal Team Lead in Toronto, where you will spearhead municipal projects and initiatives. In this pivotal role, you will lead a dedicated team, fostering collaboration and driving excellence in project execution.

Are you a skilled Engineering Team Lead with a passion for driving innovation and leading high-performing teams? Join us at Adaptavist Group, where your expertise will help shape the future of our product engineering department, specifically focusing on ScriptRunner.In this pivotal role, you will mentor engineers, streamline processes, and collaborate with cross-functional teams to deliver outstanding product solutions. If you're ready to take your leadership skills to the next level in a dynamic and supportive environment, we want to hear from you!

About FigFig is an innovative Fintech start-up reshaping the lending landscape in Canada. Honored as the Consumer Lender of the Year in 2024, Fig is committed to streamlining the borrowing experience, making it more efficient and accessible for all Canadians.Backed by Fairstone Bank and the Ontario Teachers Pension Plan, Fig uniquely combines extensive lending expertise with the nimbleness of a start-up. This powerful mix enables us to meet the diverse credit needs of Canadians from various financial backgrounds effectively.The RoleWe are excited to announce a pivotal opportunity for a Team Lead, Customer Experience to enhance and drive the performance of our Customer Experience (CX) at Fig. In this strategic role, you will bridge the gap between frontline support and operational excellence, ensuring we provide high-quality, efficient, and scalable customer experiences.You will help shape a modern, AI-driven customer experience in lending, collaborating across both human and automated support channels. This high-visibility position will have a direct impact on our products, operations, and customer outcomes.As a key leader, you will manage escalations, support your team's performance, and contribute to optimizing workflows, tools, and the entire customer journey. Your expertise will be crucial in driving consistency, quality, and continuous improvement in all customer interactions, particularly in leveraging AI-driven tools for scalable support.

Role Overview NeoFinancial is hiring a Team Lead for the Eglinton Square Centre location in Toronto. This role centers on managing daily team operations, supporting strong performance, and building a collaborative workplace. The Team Lead guides team members, helping them grow and contribute new ideas. What You Will Do Oversee team activities and workflow on site Coach and support team members to reach their goals Encourage innovation and continuous improvement Promote a positive, cooperative work environment Work toward business targets and service standards Who We’re Looking For Experience leading teams, ideally in a customer-focused setting Strong communication and motivational skills Comfort working in a busy, on-site environment Commitment to high-quality service Location This position is based at NeoFinancial’s Eglinton Square Centre location in Toronto, ON.

Join our dynamic team at Collabera as a Software Developer, where you will be at the forefront of innovative technology solutions. As a vital member of our development team, you will be responsible for designing, coding, and implementing software applications, ensuring they meet the highest standards of quality and performance.In this role, you will collaborate with cross-functional teams, participate in code reviews, and engage in problem-solving to enhance our software offerings. Your contributions will directly impact the efficiency and effectiveness of our projects.

What We Do:At Paddle, we revolutionize payment infrastructure for SaaS companies. Rather than juggling multiple payment-related applications and services, we simplify the process by acting as the Merchant of Record. This innovative approach eliminates payment fragmentation, making transactions faster, safer, and more cost-effective.With backing from prominent investors such as KKR, FTV Capital, Kindred, Notion, and 83North, we proudly serve over 5,000 software vendors across 245 regions worldwide.Your Role:We are seeking an enthusiastic self-starter with proven leadership and onboarding risk management experience in a dynamic environment. As the Risk Onboarding Team Lead, you will oversee the Onboarding Risk Team, evaluating potential SaaS suppliers and monitoring transactions for high-risk accounts during their initial phases. You will work closely with the Onboarding Risk Manager to identify and implement improvements, ensuring our risk processes are comprehensive, compliant, and uphold exceptional standards.We are looking for a creative thinker with a positive attitude, strong onboarding and leadership skills in eCommerce, and a readiness to learn and adapt in the fast-evolving payments landscape.Key Responsibilities:Oversee daily operations of the Onboarding Risk team, coordinating workflows, ensuring timely task completion, and optimizing resource allocation for efficiency and compliance.Foster team growth through recruitment, coaching, mentorship, and training opportunities while promoting a culture of continuous professional development and positivity.Assist teams with complex applications and decision-making by providing expert guidance, reviewing critical scenarios, and collaborating to resolve challenges while minimizing risks.Document, maintain, and enhance procedures to ensure accuracy, accessibility, and alignment with evolving standards and best practices.Build relationships within and outside the Risk department through networking, stakeholder engagement, and collaboration with other departments to improve information sharing and strategic alignment.Supervise and assist with risk management activities, identifying emerging threats, implementing mitigation strategies, and monitoring overall risk exposure to protect organizational objectives.

Role overview Turner Townsend seeks a Team Lead for its Building Consultancy division in Toronto. This position manages a dedicated group that delivers consultancy services to real estate clients. Key responsibilities Lead and support a team focused on building consultancy projects Oversee project schedules and ensure timely delivery Manage and strengthen client relationships within the real estate sector Guide team performance to maintain high standards of quality Impact This role helps uphold Turner Townsend's reputation for quality work in building consultancy. The Team Lead plays a central part in both project management and team development.

Metergy Solutions Inc. combines the energy of a startup with the foundation of a company built over 45 years. As a technology provider, Metergy focuses on helping clients reduce carbon emissions and achieve their decarbonization targets. With a strong presence across North America, Metergy supplies, installs, and remotely reads meters for electricity, water, gas, and thermal energy in multi-residential and commercial properties. The company also manages billing and collections for utility costs and administrative fees. Its Submetering as a Service (SaaS) model supports ongoing revenue and has contributed to significant reductions in energy use, up to 40% in some cases. This track record has enabled Metergy to issue green bonds and secure green financing. Metergy leads the submetering market in both New York and Canada, and is among the largest providers in North America. The team manages over 900,000 contracted meters and generates more than 4 million utility bills annually. With over 500 employees, Metergy is part of Brookfield Infrastructure Partners, which brings access to capital and global infrastructure expertise. Mission and Culture The company is committed to providing accurate, reliable utility consumption data for building owners and residents. Deep expertise in turnkey submetering and billing supports this mission. Metergy invests in its people, aiming to create a workplace where each person feels motivated and empowered to make a difference. Recognition as a Great Place to Work for two consecutive years highlights a culture of respect, inclusion, and high standards. The team values commitment and care, inviting those who want to contribute meaningfully.

Join our dynamic team at MaximusTribe as a Lead Software Engineer / Technical Lead Manager in Growth! In this fully remote role, you will play a pivotal part in driving innovative growth strategies through cutting-edge software solutions. Your leadership will empower a talented team of engineers to develop and optimize our software products, enhancing user experience and driving business success.Key responsibilities include overseeing project lifecycles, mentoring junior engineers, and collaborating with cross-functional teams to deliver high-quality software solutions. Your expertise will guide the team in adopting best practices and implementing effective development methodologies.

Join our dynamic team at sia as the Billing Team Lead for North America! In this pivotal role, you will oversee billing operations, ensuring accuracy and efficiency in all processes. Your leadership will guide a dedicated team while collaborating with cross-functional departments to enhance our billing practices.

Be Part of the Future of Finance!At Robinhood, we are dedicated to democratizing finance for everyone. With an anticipated transfer of assets totaling $124 trillion expected to be inherited by younger generations in the coming decades, we invite you to join us at the forefront of this monumental movement.About Our Team and Your RoleThe Developer Infrastructure team at Robinhood is crucial in empowering engineers to deliver high-quality software with speed and security. We create and maintain the tools and systems that foster seamless software development experiences across our organization.We strive for infrastructure that is intuitive, robust, and empowering. Our goal is to minimize friction, enhance feedback loops, and boost developer productivity through top-tier tools and operational excellence.We are searching for a Senior Staff Software Developer to lead our Developer Infrastructure initiatives. In this capacity, you will act as a technical leader and architect, influencing the future of developer experience at Robinhood and spearheading projects that enhance velocity, quality, and reliability at scale.This position is based in the office location(s) stated in this job description, aligning with our in-office working philosophy. Please consult your recruiter for further details regarding our in-office expectations.

Elevate Your Career with Loopio! At Loopio, we foster an environment rich in learning and growth opportunities for our team members, affectionately known as Loopers. We empower our employees with challenging, autonomous work, enabling them to refine their expertise. Our culture attracts and retains inquisitive individuals who possess resilience and a strong desire for career advancement. At Loopio, we thrive on mutual support and collaboration—because real success is achieved as #oneteam.We are seeking an experienced Director of Software Development to spearhead our RFX I/O Mission Team. This team is crucial in managing the systems that facilitate the integration of RFPs, RFIs, and other formal procurement documents into the Loopio platform, and ensuring the delivery of winning proposals. Responsibilities include overseeing document ingestion pipelines, portal integrations, AI-enhanced import functionalities, and developing an intelligence layer that optimizes content extraction processes.This strategic and highly technical leadership position is designed for an individual with a proven track record in addressing complex document processing challenges, developing reliable ingestion pipelines, and employing AI/ML technologies to enhance accuracy and minimize manual intervention. You will lead several engineering pods, mentor managers and technical leads, and collaborate closely with Product, Data Science, Infrastructure, and Design teams to enhance customer interactions with proposal documents on a large scale.Note: This is an existing vacancy on the team.Key Responsibilities:Lead and nurture multiple engineering pods, providing support for other managers and technical leaders.Promote a high-performing, inclusive engineering culture rooted in accountability, autonomy, and craftsmanship.Mentor and cultivate engineering leaders through coaching, constructive feedback, and career development.Attract, retain, and develop top-tier technical talent.Technical Direction & Architecture:Guide the architecture and evolution of Loopio's document ingestion and processing platform, encompassing various source document formats (Word, Excel, PowerPoint, PDF) and customer portal integrations.Collaborate with Data and ML teams to incorporate AI-enhanced extraction, auto-mapping, conditional logic detection, and document understanding models into the import pipeline.