About the job
Since its inception in 2015, Mejuri has transformed the perception of fine jewelry, shifting it from a mere traditional gift to a celebration of personal style and self-expression.
Founded by Noura Sakkijha, a third-generation jeweler, the brand is built on the ethos that fine jewelry should be accessible for every occasion and free from guilt. It's about recognizing and celebrating yourself, your unique style, your life, your everyday moments.
Mejuri connects with its customers through various platforms, whether online, via app, or in our expanding global retail presence of over 58 stores worldwide. The company is dedicated to ethical sourcing, sustainable practices, and philanthropic initiatives that align with our core values and vision for the future.
The Role:
As a Retail Stylist at Mejuri, your role transcends traditional sales; you are pivotal in delivering an exceptional, personalized shopping experience that embodies our commitment to redefining luxury. Acting as a trusted advisor, you will bridge the gap between exquisite jewelry and meaningful moments, ensuring that every customer interaction reflects Mejuri's core values and dedication to excellence.
Our Stylists cultivate a warm, inviting atmosphere where customers feel valued and empowered to make confident choices. With expert product knowledge, a keen sense of style, and a passion for storytelling, you will assist customers in discovering pieces that resonate with them while also driving key performance indicators such as sales, conversion rates, and customer satisfaction.
Stylists at Mejuri are engaging, adaptable, creative, and driven. Join us in redefining luxury, one customer, one team member, and one extraordinary experience at a time.
Customer Engagement:
- Leadership: Lead by example, validating the quality of the in-store customer experience by training and upholding Mejuri’s Steps of Selling.
- Service Promotion: Ensure a positive customer experience while promoting service offerings such as piercing, engraving, and more.
- Key Performance Indicators: Focus on OPH, SPH, and maintaining an NPS below 85%.
Operational Support:
- Order Fulfillment: Participate as needed in back-of-house operations to support in-store sales, phone orders, or BOPIS, ensuring efficiency.
