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Partnership Officer

ProgressSoftMalaysia, Wilayah Persekutuan Kuala Lumpur, Malaysia
On-site Full-time

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Experience Level

Experience

Qualifications

3-5 years of experience in partnership management or related fields. Strong negotiation skills and the ability to forge lasting partnerships. Exceptional communication and interpersonal skills. Proficient in project management and capable of handling multiple priorities. Experience in the APAC market is preferred.

About the job

The Partnership Officer is integral to our growth strategy, tasked with nurturing and managing relationships across a diverse partner ecosystem. This role calls for an exceptionally organized and driven individual who excels in relationship management and can juggle multiple projects effectively.

Key Responsibilities

  • Design and implement a structured, process-oriented approach for partner outreach and relationship management.
  • Create a comprehensive onboarding plan and certification program for partners, to be completed after enablement and orientation sessions.
  • Work collaboratively with internal teams to initiate and execute joint marketing, sales, and support initiatives.
  • Engage with senior management, Business Development teams, and the Strategy Manager to harmonize internal objectives with new and existing partnerships in the APAC region.
  • Act as ProgressSoft's representative at industry events, conferences, and networking opportunities to elevate brand visibility and cultivate strategic partnerships.
  • Negotiate partnership agreements and contracts, ensuring mutually advantageous terms that align with ProgressSoft's goals.
  • Create a “Partner Kit” and work with the marketing team to ensure partners receive essential materials, including branding guidelines, product summaries, and presentations as needed.
  • Coordinate with the Business Development representative responsible for the assigned territory to align on partnership agreement scopes, quotas, product coverage, exclusivity, etc.
  • Maintain ongoing relationships with current partners and propose new avenues for partnership growth.
  • Establish and nurture strong relationships with key decision-makers at partner organizations.
  • Collaborate across functions with internal teams, including Business Development, Marketing, Strategy, Product Development, and Operations, to support partnership initiatives and achieve results.
  • Identify and pursue partnership opportunities through inbound lead follow-up and outbound outreach via cold calls, emails, and client visits in APAC.
  • Proactively seek new partnership opportunities that align with the company's strategic goals, Business Development team requirements, and potentially complementary products.
  • Evaluate potential partnerships for strategic fit, value proposition, and potential ROI.
  • Stay informed on industry trends, competitor activities, and emerging technologies and partners.
  • Measure, forecast, and report on the results of various projects with partners, including co-created or co-branded content promotions, lead sharing, and event partnerships.
  • Analyze partnership performance, challenges, and opportunities, providing regular reports and insights to internal stakeholders.

Qualifications

  • 3-5 years of experience in partnership management or related fields.
  • Strong negotiation skills and the ability to forge lasting partnerships.
  • Exceptional communication and interpersonal skills.
  • Proficient in project management and capable of handling multiple priorities.
  • Experience in the APAC market is preferred.

About ProgressSoft

ProgressSoft is a leading software solutions provider known for its innovative technology and commitment to enhancing business operations across various sectors. We emphasize the importance of strong partnerships to drive our growth and deliver exceptional value to our clients.

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