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Patient Engagement Specialist at Synapticure | Chicago, IL

SynapticureChicago, IL
On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Strong communication skills with a focus on empathy and understanding. Experience working with diverse and underserved populations. Proficient in technology and comfortable adapting to new tools and processes. Ability to thrive in a dynamic, evolving environment. Passionate about improving patient engagement and care experiences.

About the job

About Synapticure
Synapticure stands as the largest and most comprehensive specialty care clinic nationwide for individuals grappling with neurodegenerative diseases. Established by patients and caregivers, we are transforming the care journey for conditions such as Alzheimer’s, Parkinson’s, and ALS across all 50 states.

Through our innovative virtual care model, we provide flexible, specialized care to patients and their caregivers throughout the country. Our dedicated team crafts personalized journeys focused on education and empowerment, while tirelessly working to facilitate access to clinical trials and expert multidisciplinary care providers including neurologists, psychologists, and care coordinators who collaborate to deliver holistic patient care.

To meet the needs of millions of patients and caregivers affected by neurodegenerative diseases, Synapticure seeks passionate and resilient team members eager to engage patients who could greatly benefit from our care.

You
You excel in direct communication with patients, caregivers, and their families, and possess a deep commitment to serving underserved populations. With a thoughtful, organized, and empathetic approach, you are driven to make a positive impact on others' lives. You are excited about being part of a program from its inception, embracing growth, change, and evolution. Proficient with technology, you enjoy enhancing products and processes to better serve our patients.

Your Role
As a Patient Engagement Specialist, your primary responsibility will be to identify and connect with patients who can benefit from Synapticure’s care model, engaging them in conversations to understand their needs. These discussions represent a patient’s initial interaction with Synapticure, after which they will be connected to a Care Coordinator to foster a long-term relationship. Until this transition occurs, you will serve as the patient’s main contact, ready to provide support, education, or simply a listening ear. You will collaborate closely with Synapticure’s care team to ensure patients and caregivers receive the support they deserve from the very beginning.

About Synapticure

Synapticure is redefining the care landscape for neurodegenerative diseases, committed to providing top-tier support and resources for patients and caregivers. We are dedicated to improving lives through personalized care and innovative solutions.

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