About the job
Hello! We are Plum, the innovative saving and investing app dedicated to empowering you to grow your money for life. Whether you're saving for your first home or planning for a sunny retirement, Plum is here to support you.
Since our inception in 2016, over 2 million users across 10 European markets have saved more than £2 billion through our smart automation and AI – that's the enchanting power of Plum! Our efforts have been recognized with prestigious awards from organizations like Deloitte and Finder.
This success is a testament to our passionate team of over 230 Plumsters working across Europe to fulfill our mission. We are excited to welcome more brilliant minds to join us on this journey.
The Opportunity
We are seeking an experienced People Operations Partner who will serve as the primary contact for various teams within Plum. In this pivotal role, you will support employees and managers throughout the entire employee lifecycle, from onboarding to offboarding, ensuring a seamless and enriching people experience at every stage.
You will act as a trusted advisor on all HR-related matters, balancing employee advocacy with organizational needs, and ensuring all stakeholders feel valued and heard. Most importantly, you will approach every situation with empathy, confidentiality, and professionalism.
Your Responsibilities
- Serve as the main People contact for your designated teams, providing support to both employees and managers.
- Enhance the employee experience throughout the complete lifecycle (onboarding, offboarding, payroll, etc.).
- Advise on policies, contracts, and HR-related inquiries, ensuring clarity and compliance.
- Oversee People processes including performance management, employee engagement, and team development.
- Collaborate with managers to support these initiatives and navigate organizational changes.
- Manage HRIS (HiBob) processes, payroll inquiries, and benefits administration.
- Provide guidance on sensitive matters, conflict resolution, and employee relations.
- Gather and analyze HR data to identify trends and enhance people practices.
- Work closely with the Talent Acquisition team on cross-functional projects and contribute to hiring decisions.
Your Profile
- Minimum of two years of proven experience in a People Partner, People Manager, or a similar capacity.
- Strong understanding of employment policies and practices.
- Knowledge of local employment law.
- Exceptional communication and interpersonal skills, with the ability to forge strong relationships with stakeholders and manage sensitive discussions.
- A balanced approach to employee advocacy and business pragmatism.
- Hands-on experience with an HRIS (HiBob experience is a plus).
- Analytical mindset to interpret data and provide actionable insights.
- Highly organized with a keen attention to detail.
