People Operations Specialist - EMEA

About UsHarmattan AI is at the forefront of building advanced, autonomous defense systems that are both scalable and effective. Following our successful $200M Series B funding round, which has positioned our company at a valuation of $1.4 billion, we are expanding our teams and capabilities to provide mission-critical systems to allied forces worldwide.Our operations are driven by our core values: developing impactful technologies, striving for excellence, setting ambitious targets, and tackling the most challenging technical hurdles. We thrive in a high-pressure environment that demands rigor, ownership, and execution.About the RoleAs a Flight Operations Engineer, you will serve as a critical link between our R&D lab and the operational field. Your primary responsibility will be overseeing the deployment of our technology, demonstrating its capabilities to global defense partners, training end-users in complex autonomous systems, and conducting thorough field validations. This position demands a unique blend of exceptional piloting skills, hands-on hardware engineering, and a high level of technical independence.ResponsibilitiesPlan and implement real-world test campaigns to assess the performance, reliability, and edge-case behaviors of new hardware and software iterations.Lead high-stakes live flight demonstrations for defense stakeholders, showcasing specialized mission capabilities in varied environments.Develop and deliver comprehensive training programs to ensure clients can operate Harmattan AI systems safely and effectively, covering key areas such as flight theory, autonomous mission planning, and emergency procedures.Collaborate with hardware, software, and systems teams to support debugging and iterations based on test results.Manage the deployment and tactical logistics of autonomous systems, ensuring seamless integration of command-and-control (C2) infrastructure and RF data links in complex, real-world settings for total mission readiness.

About the Role meilleurtaux is looking for a Machine Learning Operations Engineer to join the team in Paris. This role focuses on improving how machine learning models support business operations. What You Will Do Work closely with teams across the company to put machine learning models into production Ensure smooth integration of these models into daily business workflows Apply machine learning knowledge to strengthen operational processes Location This position is based in Paris.

Role Overview Akuo Energy is seeking an OT Operations & Support Engineer to help maintain and optimize operational technology systems in Paris. This position plays a key part in keeping our energy production running efficiently and reliably.

At Joko, we empower consumers to make smarter shopping choices. Our vision is to transform the shopping experience, enabling individuals to discover what they need, make informed decisions, and save money.Founded in the vibrant city of Paris, Joko is a technology-driven company and a certified B Corporation with a diverse team of over 90 talented individuals across Paris, Barcelona, New York, and beyond. With more than 5 million users saving money daily at over 10,000 merchants, Joko is making a significant impact.Our innovative offerings range from cashback and automatic coupons to price alerts and carbon tracking, and we continually expand our product line. Currently, we are developing an AI-powered shopping assistant to guide users in finding the best products based on price, quality, and environmental impact.Having achieved profitability in our primary market, we are now focused on scaling globally, particularly in the United States.Join us on this exciting journey and help shape the future of shopping!This role offers flexibility for remote work. Our Customer ServiceOur Care Operations team ensures that every interaction with Joko is handled with precision, fairness, and compassion. We are instrumental in fostering trust with our users while safeguarding both their experience and Joko’s operational integrity.We represent the voice of our users and contribute significantly to Joko’s operational and product strategies. Beyond merely processing inquiries or claims, the Care Operations team takes on the following responsibilities:Identifying friction points, risks, and inefficiencies within user journeysProviding actionable insights to internal teamsEnsuring that our operations scale while maintaining high standards of quality, consistency, and efficiencyOur ultimate goal is to ensure an outstanding user experience while continuously enhancing our tools, processes, and operational methodologies. Your RoleWe are in search of an analytical and impact-focused Operations Manager to join our Care Operations team, taking ownership of a critical area: Care or Fraud & Claims.In this role, you will have end-to-end ownership of your area, spearheading complex operational initiatives aimed at enhancing quality, efficiency, and user trust. You will craft scalable, data-driven solutions while collaborating closely with internal teams and external partners.In both areas, your responsibilities will include:Defining, tracking, and analyzing operational KPIs to uncover trends, root causes, and opportunities for improvementLeading cross-functional operational projects, from process optimization to implementation

Your MissionJoin our dynamic Business Operations team at vizzia as the key player in managing our commercial and marketing tech stack. Your primary objective will be to enhance overall revenue performance by streamlining processes and fostering robust collaboration among the Sales, Marketing, and Customer Success teams.Your specific responsibilities will include:Guaranteeing the accuracy and consistency of sales and marketing data across platforms (including HubSpot CRM) through effective automations and reporting.Creating and maintaining insightful dashboards that facilitate precise revenue tracking (covering pipeline, forecasts, churn rates, LTV, and CAC).Enhancing lead conversion rates and managing opportunities effectively.Defining and monitoring Sales & Marketing KPIs in close coordination with management.Executing cross-functional initiatives to boost productivity for client-facing teams.Providing training and support to users to promote the effective adoption of RevOps tools and methodologies. Your ProfileYou possess 2–5 years of relevant experience in Revenue Operations, Sales Operations, or Business Operations within a B2B context.You are skilled in CRM tools (preferably HubSpot) and have hands-on experience with workflow automation.You demonstrate a strong data-driven mindset and a comprehensive grasp of performance metrics (advanced proficiency in Excel/Google Sheets; familiarity with SQL or BI tools is advantageous).You excel at structuring and documenting processes, with a talent for engaging teams effectively.You are inquisitive, analytical, and results-oriented, consistently seeking to refine existing systems and eliminate inefficiencies. This Role is for You If…You thrive in an autonomous, organized, and pragmatic environment, with a genuine enthusiasm for operational tools.You enjoy spearheading tangible projects that provide direct support to field teams.You are looking for a challenging and rapidly growing setting with numerous opportunities for development. Benefits Hybrid work model Competitive compensation package and RTT (between 8-12 days per year based on public holidays)

Join Joko, where we're on a mission to transform the shopping experience for consumers. Our goal is to empower individuals to shop smarter, enabling them to easily find what they need, make informed purchasing decisions, and save money.Founded in the vibrant city of Paris, Joko is a pioneering tech company recognized as a certified B Corp, currently employing over 90 talented individuals across locations including Barcelona and New York. Already, more than 5 million users benefit from our services, saving money daily at over 10,000 merchants.Our range of products continues to expand, featuring cashback, automatic coupons, price alerts, and carbon tracking. As we push forward, we are excited to introduce an AI-powered shopping assistant designed to help users discover the best products based on price, quality, and sustainability.Having achieved profitability in our core market, we are now poised for global expansion, with a keen focus on the U.S. market.It’s still day 1—come and help us redefine the future of shopping!This role is remote-friendly. About Our Business Operations TeamThe Business Operations team at Joko is a dynamic group driving internal innovation. We tackle the company’s most strategic and complex challenges, not just solving them but transforming them into scalable growth engines. From launching new business lines to rethinking revenue structures or integrating AI into our operations, we are the catalyst for high-impact initiatives that propel Joko forward.Our mission is clear: to ensure that Joko operates at its optimal level, every single day. Key ResponsibilitiesWe are in search of a highly analytical, resourceful, and impact-driven Operations Manager to join our Business Operations team and take ownership of one of our critical operational areas: Content, Product, Revenue, Finance, Marketing, or People.In this role, you will fully own your vertical, dive deep into its most challenging issues, and lead bold initiatives that unlock new performance levels. You will design tech-enabled, scalable solutions that drive Joko’s next phase of growth and efficiency.Your specific focus will depend on your background and the company's priorities. Example missions may include:Revenue OperationsRevamp our sales and account management processes to enhance conversion and retention rates.Optimize and rebuild our CRM (Hubspot) to facilitate data-driven decision-making.

Join Pigment as an IT Operations Intern and dive into the exciting world of workplace technology. In this role, you will support our IT team in optimizing workplace efficiency through innovative solutions and assist in the management of IT resources.

Role Overview alan is looking for an Operations Coordinator to help keep daily operations running smoothly. This role supports process improvement and works with teams across the company to make sure tasks are completed efficiently. The Operations Coordinator plays a key part in maintaining high service standards for clients. Locations Brussels, Belgium Ghent, Belgium Antwerp, Belgium Paris, France Lyon, France Bordeaux, France Marseille, France Madrid, Spain Barcelona, Spain What You Will Do Oversee daily operational tasks to support smooth business processes Work with multiple departments to coordinate and improve workflows Help identify ways to increase efficiency and service quality

Lucis is building the operating system for human longevity, aiming to shift healthcare from reactive to proactive. The team works to give people more healthy years by empowering them with better tools and support. Learn more about Lucis and its mission at lucis.life. Role overview The Operations Associate will be the first in this role at Lucis, based in Paris. This position connects Lucis with its members and laboratory partners, handling both day-to-day communication and operational improvements. What you will do Enhance member experience: Respond to member inquiries via email, chat, and phone using ticketing systems. Maintain and update a macro library and tone guide. Track customer satisfaction metrics. Handle sensitive health-related conversations with care and professionalism. Oversee lab partner relations: Monitor service level agreements and prepare quarterly business reviews. Visit collection centers in active markets to observe operations and meet staff. Support onboarding for new partners and centers. Bridge teams and improve operations: Analyze ticket patterns and partner performance to spot systemic issues. Work with Product and Engineering to resolve cross-functional challenges. Help launch operations in new markets and with new partners. Implement tools and automation to streamline workflows. A typical week Respond to around 200 member inquiries across multiple channels, maintaining a warm and sincere approach. Spend time at a collection center in Île-de-France, observing sample handling and connecting with staff. Conduct a quarterly business review with a partner, using dashboards you have built. Revise the macro library to improve efficiency and clarity in communications.

Why Choose Deliveroo?At Deliveroo, we are revolutionizing how the world enjoys food and shopping by providing unmatched convenience and satisfaction. We bridge the gap between consumers, restaurants, shops, and riders, empowering everyone to choose what they want, how they want it, when they want it, and where they want it.As a technology-driven company, we stand at the forefront of one of the fastest-growing industries worldwide. We embrace speed, cherish autonomy, and continually seek innovative ideas and talented individuals to expand our team.About the RoleWe are on the lookout for a dedicated Operations Associate to become a vital part of our Operations team in France. In this role, you will play an essential part in the daily execution of our internal processes, ensuring that our operations remain consistent, reliable, compliant, and continuously improving.You will be a cornerstone in enabling us to provide exceptional service to both riders and customers while maintaining efficiency and a data-driven approach.Your ResponsibilitiesJoin a dynamic team with diverse cross-functional exposure. Your key responsibilities will include:Process Execution & Ownership: Manage and execute core operational workflows (e.g., rider support, compliance checks, contract processes, incident tracking) with accuracy, timeliness, and consistency.Root-Cause Analysis: Investigate individual rider cases, compliance alerts, or customer incidents (e.g., order flow breakdowns) to determine underlying causes and contribute to process improvement or incident resolution.Rider Support Operations: Address escalations and investigate rider-related inquiries, ensuring thorough documentation and resolutions that align with internal policies and service standards.Data-Driven Monitoring: Monitor operational KPIs, identify trends or anomalies in performance or quality metrics, and assist in reporting and operational visibility.Continuous Improvement: Identify inefficiencies or gaps and contribute to enhancing internal tools, processes, and documentation.Cross-Team Collaboration: Collaborate closely with local and European teams (Care, Policy, Commercial, Product, etc.) to facilitate smooth coordination and knowledge-sharing.

Role Overview airapps is hiring a Technical Operations Coordinator in Paris. This role supports the ongoing success of our technology projects and daily operations. The coordinator works with multiple teams to keep workflows efficient and technical resources well organized. What You Will Do Oversee daily technical operations to keep projects and systems running smoothly Act as a point of contact between different departments, helping information flow clearly Identify and troubleshoot technical issues as they come up What We Look For Strong analytical thinking Interest in technology and technical processes Ability to work collaboratively with a variety of teams

Join Joko, where we empower consumers to shop smarter and save money like never before. We are on a mission to transform the shopping experience by enabling individuals to make informed choices and discover exactly what they need.Established in Paris, Joko is a technology-driven company and a proud certified B Corp, boasting a diverse team of over 90 talents across Paris, Barcelona, New York, and beyond. With more than 5 million users benefiting from our services, we facilitate savings at over 10,000 merchants daily.Our innovative offerings range from cashback rewards and automated coupons to price alerts and carbon tracking. We are continuously expanding our product lineup, including the development of an AI-powered shopping assistant designed to help users find the best products based on price, quality, and sustainability.Having achieved profitability in our primary market, we are now embarking on an exciting journey of global expansion, with a significant focus on the US market.Join us on this exciting journey and shape the future of shopping! About Our Product Operations TeamWe are forming a new Product Operations team at Joko, and we are looking for a foundational hire.At Joko, we help millions of users earn cashback automatically, whether they shop online via affiliate links, activate coupons, or use their linked bank cards in-store. Behind these seamless experiences lies a robust operational engine that must function flawlessly: tracking transactions, ensuring cashback is correctly allocated, maintaining reliable offers, and ensuring merchant performance. Any breakdown in this engine can lead to user dissatisfaction and trust erosion.The Product Operations team will be responsible for maintaining and enhancing this operational engine, ensuring reliability and continuous improvement across affiliate tracking, coupon management, card-linked bank integrations, and merchant performance. This is a technical and data-intensive role that sits at the core of what makes Joko’s product successful. Your ResponsibilitiesAs the Product Operations Lead, you will collaborate closely with Quentin, our COO, to establish and develop the Product Operations function from the ground up. This is not a maintenance position; it’s an opportunity to define what Product Operations will evolve into at Joko, starting with team building and scaling initiatives.Your primary goal is to ensure excellence in Joko's product operations. This includes:Achieving key performance metrics. You will oversee track rates, catch rates, offer reliability, and merchant performance. When issues arise, your team will identify, resolve, and implement systems to prevent future occurrences.

Join our dynamic team at jobsforhumanity as a Senior Operations Manager. In this pivotal role, you will lead our operations initiatives, ensuring efficiency and excellence throughout our processes. Your strategic vision and leadership will help us achieve our mission of empowering underserved communities worldwide.

Join Scaleway's dynamic Operations & Hardware team as a Software Engineer or Firmware Engineer. You will play a pivotal role in designing, developing, and optimizing software solutions for cutting-edge hardware systems. Collaborate with a passionate team to drive innovation and enhance the performance of our products.

In today's thriving e-commerce landscape, independent brands face challenges in achieving the streamlined logistics offered by industry giants like Amazon. At Bigblue, our mission is to revolutionize this experience.We empower brands by democratizing top-tier operations, enabling them to scale efficiently while ensuring a five-star customer experience.Since our inception in 2018, we have developed a technology-driven logistics platform that supports over 500 brands, ranging from dynamic DTC companies to renowned global brands such as MUJI, Aigle, and Cabaïa. With a dedicated team of 110+ employees spread across Paris, Madrid, and London, our innovative Warehouse Management System (WMS) Atlas and a network of 7 warehouses across Europe enable us to tackle logistics challenges that others shy away from, making fulfillment faster, smarter, and more sustainable.Supported by over $20M in funding and trusted by the new generation of e-commerce trailblazers, we are rapidly expanding — aiming to process 10 million orders by 2024 as we embark on bold enterprise growth. We seek a dedicated partner to lead us on this exciting journey.As Bigblue scales its B2B operations alongside its established B2C services, providing reliable support to our merchants remains our top priority.We are in search of a B2B Operations Manager to step into a vital role as our current manager transitions. This position entails comprehensive oversight of B2B operations across the EU, focusing on operational performance, service excellence, and team coordination. This role blends strategic leadership with hands-on execution and direct personnel management. You will ensure operational decisions and enhancements are aligned with the needs and expectations of our merchants.

E-commerce is thriving, yet independent brands often find it challenging to replicate the seamless logistics of industry leaders like Amazon. At Bigblue, we are dedicated to transforming this landscape.Our mission is to empower brands by democratizing top-tier operations, enabling them to scale rapidly while providing a stellar customer experience.Since our inception in 2018, we have developed a tech-driven logistics platform that supports over 500 brands - from emerging DTC brands to renowned names such as MUJI, Aigle, and Cabaïa. With a team of 110+ employees across Paris, Madrid, and London, our proprietary WMS (Warehouse Management System) Atlas and a network of 7 warehouses across Europe ensure we tackle logistics challenges that others shy away from, making fulfillment faster, smarter, and more eco-friendly.With over $20 million in funding and the trust of the next generation of e-commerce leaders, we are on a rapid growth trajectory, aiming for 10 million orders in 2024 as we pursue ambitious enterprise expansion. The road ahead is bold, and we seek a capable partner to help us navigate this journey.Role OverviewIn the capacity of an Operations Excellence Specialist at Bigblue, you will be integral to ensuring our fulfillment operations run with enhanced speed, efficiency, and consistency, laying the foundation for scalable growth.Your responsibilities will include driving continuous improvement initiatives, standardizing best practices across our partner warehouses, and contributing to pivotal mid-term projects that allow us to manage increased volume at reduced costs, collaborating closely with our Product & Tech teams to refine our in-house WMS.This position is hands-on and impactful, reporting to the Head of Operations Excellence and working closely with Operations, Product, Finance, and Data teams.Key Responsibilities Drive Operational Enhancements- Implement Operations Excellence initiatives across our EU warehouse network, focusing on effective execution and follow-through- Develop, test, and deploy standard operating procedures (SOPs) to boost productivity, accuracy, and cost-effectiveness- Contribute to the development of tools, processes, and routines that facilitate scalable and dependable operations- Collaborate with site teams to understand operational challenges and translate them into actionable improvements- Aid in the collection and analysis of data to identify opportunities for enhancement Implement Improvement Projects- Assist in cross-functional improvement projects (layout optimization, process redesign, digitalization, tooling implementation)- Manage small to medium-sized projects with guidance...

About Us Indie Campers stands as the premier global leader in road-trip travel, boasting one of the most extensive campervan and RV fleets worldwide. With an expanding footprint across Europe, North America, and Oceania, we are a dynamic company committed to enhancing travel experiences, making them more connected, meaningful, and accessible to all. The Branch Operations Supervisor plays a crucial role in upholding this mission locally by ensuring top-notch rental operations, seamless service coordination, and a consistent, customer-focused experience. As the on-site leader, the Branch Operations Supervisor drives operational excellence, team performance, and the overall customer journey within their branch, acting as the vital link between global standards and local execution. The RoleThe Branch Operations Supervisor manages the day-to-day operations of a small depot, personally executing and coordinating all workflows. This role requires 70–80% hands-on involvement to ensure operational efficiency, exceptional customer service, precise documentation, and dependable fleet readiness. Furthermore, the Branch Operations Supervisor reports to the District Manager and is tasked with managing costs within the depot, focusing on the efficient use of resources, minimizing unnecessary expenses, and maintaining disciplined operational spending. Key Responsibilities Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (including cleaning and maintenance); Monitor daily KPIs; Encourage ancillary product sales through value-based selling; Perform basic checks on RVs/vans (battery, water systems, gas, lights, tyres); Timely escalation of complex technical or mechanical issues to regional servicing teams; Ensure complete accuracy of fleet status and readiness in operational systems; Organize daily shifts, priorities, and task delegation within the small team, including demonstrating standard operating procedures (SOPs) and onboarding for new hires; Oversee the preparation and presentation of RVs for sales appointments.

About UsIndie Campers is the world's leading provider of road trip experiences, operating one of the largest fleets of camper vans and recreational vehicles (RVs) globally. With an expanding presence across Europe, North America, and Oceania, we are a rapidly growing company committed to making travel more connected, meaningful, and accessible for everyone.As the City Lead, you play a crucial role in advancing this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent customer-centric experience.As the on-site leader, the City Lead ensures operational excellence, team performance, and the overall customer journey within the city, serving as a bridge between global standards and local execution. The RoleThe City Lead oversees the daily operations of a small depot, personally executing and coordinating all workflows due to the limited size of the team and the absence of specialized units (Service, RV Sales, Support).This role is 70 to 80% hands-on, ensuring smooth operational flow, robust customer service, accurate documentation, and reliable fleet availability.Additionally, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including efficient use of consumables, prevention of unnecessary expenses, minimization of rework, and disciplined management of operational expenditures. Key ResponsibilitiesExecute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (including cleaning and maintenance);

Wheely provides premium chauffeured transportation in major cities throughout Europe, the U.S., and the Middle East. The company combines advanced technology with high-end service for over 100,000 active riders and 1,200 corporate clients. With $43M in funding and annual revenue above $100M, Wheely continues to expand, including recent launches in New York City and growth across the U.S. and EMEA. Role overview The Associate Operations Manager in Paris helps keep Wheely’s luxury marketplace running reliably and efficiently. Operations is central to Wheely’s business, where accuracy and attention to detail are essential. This position works closely with senior leadership to address day-to-day market needs. What you will do Address supply and demand challenges in the Paris market Refine and support pricing strategies for local operations Maintain operational efficiency and systemic accuracy Who thrives in this role This position suits someone who enjoys solving operational puzzles, values precision, and is comfortable collaborating with senior leaders to ensure a smooth-running marketplace.