company

Planning Executive - Entry Level

Rentokil InitialHong Kong, Hong Kong, Hong Kong
On-site Full-time

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Experience Level

Entry Level

Qualifications

Higher Diploma or above with at least 1 year of work experience, or a University degree in any discipline; experience in scheduling or booking within the service industry is a plus. Candidates with more experience will be considered for a Senior Planning Executive position. Proficient in PC operations, including MS Office, Chinese typing, and Google Workspace (Docs, Sheets, Slides). Quick learner with exceptional attention to detail. Data-sensitive and disciplined in maintaining accurate scheduling data. Strong communication, interpersonal, and analytical skills. Preferred proficiency in spoken and written English. Self-motivated with a positive work attitude and eagerness to learn. Able to work independently with minimal supervision. Excellent time management skills. Able to thrive under pressure. Immediate availability is preferred.

About the job

  • Coordinate and schedule pest control treatment activities utilizing our internal scheduling system, collaborating with field operations to optimize resource availability and create efficient routes that maximize capacity.
  • Assist the Sales team by prioritizing scheduling within routes to enhance business growth.
  • Manage incoming customer communications concerning service scheduling requirements, effectively addressing issues and complaints within the scheduling system.
  • Oversee service delivery status through daily task reviews and rescheduling to support service leaders in achieving operational efficiency.
  • Execute daily transaction tasks within the internal scheduling system based on field reports to facilitate billing and payment collection.
  • Communicate with service leaders regarding order processing, logistics follow-up, and warehouse coordination to ensure seamless route activation.
  • Organize and maintain data related to correspondence and records using the internal system.
  • Input and update system data as required.
  • Prepare and generate service reports, aligning with the company's digital initiatives towards a paperless environment.
  • Perform other ad-hoc duties as assigned.

About Rentokil Initial

Rentokil Initial is a leading global business services company specializing in pest control and hygiene services. We are dedicated to providing innovative solutions that enhance the well-being and safety of our clients. Our commitment to sustainable practices and exceptional service makes us a trusted partner in maintaining environments that are clean and safe.

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