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Pleno Support Analyst

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess a solid background in customer support or IT, with experience in troubleshooting technical issues. Strong communication skills, both verbal and written, are essential. A proactive attitude and the ability to work collaboratively in a team environment will ensure your success in this role.

About the job

Platform Science is hiring a Pleno Support Analyst in Londrina. This role focuses on helping customers get the most out of the company’s platform by handling technical issues and delivering clear support.

What You Will Do

  • Manage and resolve technical problems reported by clients
  • Offer training to help customers use the platform effectively
  • Work to improve customer satisfaction through responsive support and practical solutions

About Platform Science

Platform Science is a forward-thinking technology company dedicated to transforming the transportation industry. Our innovative platform provides real-time insights and powerful tools to enhance fleet operations. We foster a dynamic and inclusive workplace where every employee is encouraged to contribute to our vision.

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