About the job
At Veeva Systems, we are at the forefront of transforming the life sciences industry with our innovative cloud solutions. We are a mission-driven organization dedicated to helping life sciences companies expedite the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last fiscal year, with significant expansion opportunities on the horizon.
Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, guide our operations. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.
As a flexible 'Work Anywhere' company, we support our team members in thriving whether they choose to work from home or in the office.
Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and the communities we serve.
The Role
We invite you to join Veeva as we innovate the Quality domain by developing the Quality Cloud for Life Sciences. In this pivotal role, you will lead a professional services team focused on ensuring customer success throughout the implementation process and beyond. As a Practice Manager, you will guide a team renowned for its excellence in software implementation delivery.
Your responsibilities in managing with a focus on operational excellence include:
• Championing customer and employee success
• Leading through hands-on and strategic initiatives
• Fostering a positive and productive work environment
• Implementing new practices to enhance delivery excellence
• Creating innovative materials to support service delivery
• Collaborating with global and cross-functional teams to achieve optimal outcomes
Are you ready to leverage your leadership skills to drive innovation within the Quality Cloud?
This position is remote, based in the US, with necessary travel.
