Practice Manager - Quality Services

Role Overview The Practice Operations Manager at amaehealth oversees daily healthcare operations in Boston, MA. This role focuses on keeping the practice running smoothly and efficiently while supporting the company’s commitment to high-quality patient care. Key Responsibilities Supervise and coordinate daily activities across the practice Work closely with different departments to align workflows and improve communication Identify and implement operational improvements to boost effectiveness and patient satisfaction Support initiatives that reinforce amaehealth’s mission and standards for patient care

Role Overview Integrated Dermatology is hiring a Practice Manager for its Boston office. This position leads day-to-day operations, manages staff, and supports high standards of patient care within the practice. What You Will Do Oversee daily clinical and administrative operations Supervise and support staff members Promote efficient workflows and a positive patient experience Work Environment Join a collaborative team focused on delivering quality dermatology care and improving practice performance. The Practice Manager plays a key part in both patient outcomes and operational success.

Role Overview Integrated Dermatology in Boston is hiring a Practice Manager to lead daily operations in our dermatology office. This position plays a key part in maintaining smooth workflows and high standards for patient care. What You Will Do Oversee daily activities across the practice to support efficient operations Support staff and encourage a collaborative, positive work environment Uphold our commitment to quality dermatological care for every patient

Veeva Systems is a forward-thinking organization and a leader in the industry cloud space, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing software-as-a-service (SaaS) companies, we achieved over $2 billion in revenue last fiscal year, with significant growth opportunities on the horizon.At Veeva, our core values are integral to our culture: Do the Right Thing, Customer Success, Employee Success, and Speed. We made history in 2021 by becoming a public benefit corporation (PBC), which legally commits us to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere company, we foster your flexibility to work from home or in the office, enabling you to thrive in your ideal working environment.Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.The RoleWe invite you to join Veeva as we revolutionize Quality by developing the Quality Cloud for Life Sciences. This role involves leading a professional services team dedicated to ensuring customer success through effective implementation and ongoing support. As a Practice Manager, you will guide a team renowned for its excellence in software implementation delivery.Your management approach will emphasize operational excellence and include:• Guaranteeing success for both customers and employees• Leading through strategic initiatives and hands-on involvement• Fostering a positive and productive workplace• Introducing innovative practices for implementation excellence• Developing creative materials to enhance service delivery• Collaborating with global and cross-functional teams to achieve optimal resultsAre you prepared to apply your leadership skills to innovate within the Quality Cloud?This is a remote position based in the US, with some travel required.

Harvard University is seeking a dynamic and skilled Operations Manager to enhance our organizational effectiveness. In this pivotal role, you will oversee daily operations, implement strategic initiatives, and ensure operational efficiency across various departments. The ideal candidate will possess exceptional leadership skills, a keen analytical mindset, and the ability to drive results in a fast-paced environment.

Join Our Mission at Planned Parenthood League of MassachusettsAt the forefront of sexual and reproductive health care, Planned Parenthood League of Massachusetts (PPLM) stands as the premier provider and advocate for affordable, high-quality services throughout the state. We are also recognized nationally for our comprehensive sex education programs and pioneering research.Our commitment is to ensure that every individual, regardless of their background, has access to the health care and education they deserve. Our work is deeply rooted in research, driven by advocacy, and delivered with unwavering compassion and respect.With four health centers operating across Massachusetts and innovative telehealth services, we are proud to be part of the Planned Parenthood Federation of America, which encompasses 600 autonomous health centers nationwide, dedicated to providing care that is compassionate, respectful, and free from judgment, striving for equity in health care access.Be a Part of Our Team! As we approach a century of service, we invite passionate clinicians to join us in shaping the future of sexual and reproductive health care.While the work can be challenging, our clinical staff find unparalleled fulfillment in making a significant impact in the lives of those we serve.Role Overview:As an Advanced Practice Clinician, you will be a vital part of a dynamic team at one of our Health Centers, delivering high-quality sexual and reproductive health (SRH) services. Your responsibilities will include providing comprehensive sexual and reproductive health care, contraception services, STI treatment, gender-affirming hormone therapy, abortion care, and much more.In this role, you will gain exposure to various job functions, receive personalized mentorship, and provide life-changing healthcare services in a supportive environment at the state's leading provider of sexual and reproductive health care.The Impact of APCs: APCs are essential members of our team, instrumental in shaping our clinical practices and cultivating a collaborative atmosphere of excellence.

Later stands as the world’s leading influencer marketing platform, designed to empower brands in crafting memorable campaigns with confidence. By merging authentic creator relationships, reliable insights, and expert support, Later alleviates the uncertainty often associated with one of marketing’s most significant investments.Grounded in an AI-driven platform and over a decade's worth of proprietary data—including billions of social interactions and over $2.4 billion in verified influencer-driven purchases—Later equips teams with the knowledge to anticipate successful strategies before their launch.With a focus on combining valuable insights with expert guidance, Later eliminates the guesswork from influencer marketing, enabling brands to select the right creators, execute comprehensive campaigns, and foster substantial growth across brand awareness, engagement, and revenue. Trusted by renowned enterprises such as Nike, Wayfair, Unilever, and Southwest Airlines, Later harmonizes creativity with performance to ensure campaigns not only look impressive but also yield tangible results. Discover more at later.com.About this Role:We are seeking a Revenue Operations Manager, Customer Operations to oversee the operational framework that supports Later’s brand customers through our Influence Platform, Managed Services, and Mavely offerings. This pivotal role sits at the core of the customer lifecycle, connecting Sales efforts with the delivery of our Services and Client Success teams. You will be accountable for developing the systems, processes, and performance metrics that transform contracted revenue into efficient and effective customer outcomes.This high-impact position is ideal for an individual who excels in system thinking and outcome orientation, thrives in cross-functional settings, and relishes the challenge of structuring complex, rapidly growing businesses. Reporting to the VP of Revenue Operations, you will collaborate closely with Services, Client Success, Sales, and Finance to ensure our customer operations can scale alongside growth—while maintaining quality, profitability, and customer trust.

Overview:As the Sales Operations Manager, you will spearhead the sales team and establish robust operational systems aimed at maximizing revenue performance.This pivotal role merges sales leadership, revenue operations, and growth execution. You will directly oversee the sales team while crafting processes, analytics, and systems that empower the team to scale effectively.In this position, you will report directly to the Head of Growth and collaborate closely with the Marketing Team and State General Manager to transform demand into successful enrollments for families.

Role Overview Abby-Care is hiring a Care Operations Manager in Boston. This leader will guide care operations, focusing on service quality and a positive experience for both clients and staff. What You Will Do Oversee daily care operations to maintain high standards of service Support and motivate care staff Implement effective operational workflows Identify and drive performance improvements Promote a culture centered on excellence and compassion What Matters Here Leadership in care or service operations Commitment to quality and supportive environments Ability to turn best practices into daily routines

As the Manager of Quality Operations at Pearl Health, you will play a crucial role in ensuring the highest quality of our health services. You will lead a dedicated team to develop and implement effective quality control processes, ensuring compliance with industry standards and enhancing patient care. Your analytical skills and attention to detail will be key in driving our quality initiatives and improving operational efficiency.

We are seeking a dynamic and experienced Facilities and Operations Manager to oversee our campus facilities and operations at Harvard University. In this pivotal role, you will ensure the efficient functioning of our facilities while enhancing the overall campus experience for students, staff, and visitors. Your expertise will contribute to the strategic planning and execution of facility improvements, maintenance, and operational excellence.

Associate Practice Area Director – Healthcare Join Syska Hennessy Group, a premier global firm in consulting, engineering, and commissioning services, specializing in sophisticated buildings and the advanced systems that power them. We are on the lookout for a high-performing and dedicated leader to partner with our national life science and healthcare leadership team, with the potential to grow into a pivotal role overseeing our Healthcare Practice in Boston and the surrounding Northeast region. This position presents a unique chance to utilize our esteemed legacy and robust brand reputation to cultivate relationships with existing clients while leading innovative projects. Ideal candidates are those eager to make a significant impact in this vibrant sector. As a senior member of our team, you will take charge of driving efforts to pursue, secure, and execute healthcare-related projects. You will oversee our regional healthcare team, manage business plan development, target pursuits, and execute a diverse range of life science projects, organizational structures, and processes. This role will report directly to the Managing Director of the Boston office while maintaining a dotted line to the National Practice Area Leadership of the firm. Our dynamic work environment fosters professional growth, offering a supportive culture, a diverse workforce, cutting-edge hardware/software, competitive compensation, flexible work schedules, and engaging social events. It's everything you need for an exciting, challenging, and rewarding career. As a management-owned private entity, we are committed to rewarding our key leaders with ownership opportunities that drive overall performance and recognition.

Join the dynamic team at Insomnia Cookies as a Store Operations Manager (General Manager) in our Boston location! In this pivotal role, you will oversee daily operations, drive sales, and ensure exceptional customer experiences. You will lead, mentor, and inspire a team to deliver the highest standards of service while fostering a positive and engaging workplace culture.

One Medical seeks a Practice Coordinator in Boston, MA to support daily clinic operations. This position plays a key role in ensuring patients and staff have a smooth experience throughout each day. Responsibilities Organize and manage patient appointments and scheduling tasks Coordinate office activities to help the practice operate efficiently Provide attentive service to members and visitors at the clinic Collaborate with physicians and team members to support patient care Role overview This role focuses on both administrative and front-desk responsibilities. The Practice Coordinator interacts with patients, visitors, and clinical staff to keep the practice running smoothly each day.

About UsAt Entyre, we are on a mission to revolutionize elderly care, positioning ourselves as the fastest-growing company in the industry. Our aim is to simplify the process for families seeking care in their most challenging times. As we expand rapidly across the United States, entering new markets and establishing robust operations, we seek dedicated operators ready to create the systems that will support this growth.Position OverviewThe Operational Excellence Manager holds a pivotal role within Entyre, central to our operational success. This is not merely a role focused on process documentation; it involves dynamic travel across our markets to critically assess and enhance local operations. Collaborating closely with General Managers and operational teams, your primary objective will be to identify and eliminate inefficiencies, mitigate hidden risks, and rectify failure points in our operational framework. Engaging directly at the source (Gemba), you will observe and analyze workflows, dissecting processes to uncover opportunities for improvement, even in seemingly functional areas. A Six Sigma mindset is essential, emphasizing structured problem-solving, root cause analysis, and measurable enhancements in key operational metrics. You will operate under significant time constraints to facilitate rapid performance improvements while developing scalable processes. In addition to local optimization, you will guide leaders across various states to adopt consistent working styles, operational standards, and execution disciplines. This role reports directly to the COO.Key ResponsibilitiesConduct extensive travel across Entyre markets to assess operations and collaborate with General Managers to enhance execution and operational performance.Utilize a Gemba approach to observe firsthand how work is executed on the ground.Analyze operational workflows to pinpoint inefficiencies, bottlenecks, quality concerns, and hidden risks.Enhance the input metrics that influence market performance by refining operational processes and reinforcing execution discipline.Employ structured problem-solving techniques (e.g., Lean or Six Sigma methodologies) to diagnose root causes and implement lasting solutions.Continuously challenge established practices and rigorously test processes, regardless of their apparent effectiveness.Act with urgency to intervene directly in workflows, driving improvements in execution and elevating performance.Design and implement optimized workflows, standards, and controls that enhance reliability, speed, and scalability.Share proven operational methods and best practices across markets to elevate performance across the organization.Develop operational dashboards and metrics to provide visibility into process performance.

Join Whoop as a Sales Operations Manager, where you will play a pivotal role in optimizing our sales processes and enhancing the overall efficiency of our sales team. In this position, you will collaborate closely with various stakeholders, utilizing data-driven strategies to support our sales initiatives.Key responsibilities include analyzing sales performance metrics, implementing operational improvements, and providing actionable insights to drive sales growth. You will leverage your expertise to streamline workflows, support the sales team in achieving their goals, and ensure a seamless customer experience.

Join the exciting team at Insomnia Cookies as we launch our new location in the vibrant downtown area of Boston, MA! We are on the lookout for dynamic and hospitality-driven individuals ready to thrive in a fun, entrepreneurial environment. This role promises exceptional training, mentorship, and rapid career advancement opportunities, alongside a path to achieving impressive sales success!Compensation & Sweet Perks:· Competitive base salary plus quarterly bonus potential.· $50 monthly stipend for cellphone data plans.· Comprehensive benefits package including medical, dental, vision, and pet insurance.· 401K with matching contributions.· Generous PTO including 2 weeks vacation, 2 Insomnia Personal Days of Wellness, and paid sick leave.· Access to our unique Cookie College training platform.· Enjoy free cookies, exciting swag, and more!Core Responsibilities:· Recruit, mentor, and develop a diverse team, including Shift Leaders, Cookie Crew, and Delivery Drivers.· Ensure exceptional food quality, customer service, and store cleanliness through effective team leadership.· Foster a culture of excellence focusing on cookie quality, customer satisfaction, and team member growth.· Manage inventory to uphold strict control measures.· Plan and execute engaging local marketing initiatives.

The Data Center Operations Manager for Managed Services is pivotal in overseeing the daily operations and management of our U.S.-based data center environments, which support both internal systems and clients of InterSystems. This role is crucial for ensuring high availability, operational excellence, and adherence to compliance standards across third-party facilities while maintaining close collaboration with our internal infrastructure, platform, and application teams.The manager will lead the operations staff and vendor teams, manage relationships with colocation providers, and support cutting-edge infrastructure platforms, including software-defined storage, converged infrastructure, and containerized environments.Key ResponsibilitiesData Center OperationsOversee daily operations at multiple colocation data center facilities, acting as the primary contact for operational issues.Coordinate remote assistance, scheduled maintenance, and incident responses with colocation providers.Ensure the reliability and availability of power, cooling, space, network connectivity, and physical security.Lead incident management efforts and conduct root cause analyses (RCA) involving both internal teams and external providers.Maintain and enforce standard operating procedures (SOPs), runbooks, access protocols, and escalation paths.Infrastructure & Platform SupportSupport enterprise-level infrastructure platforms, including:Dell PowerFlex and other software-defined storage systems.Nutanix and VMware converged infrastructure.Kubernetes platforms (e.g., Spectro Cloud-managed environments).Collaborate with Systems, Platform, and Cloud teams to facilitate hardware lifecycle events, upgrades, and capacity expansions.Ensure operational readiness for containerized and virtualized workloads deployed in colocation facilities.Team LeadershipLead and develop the data center operations staff and contractors supporting colocation environments.Define staffing models, on-call rotations, and escalation coverage.Encourage operational discipline, enhance documentation quality, and promote continuous improvement.Vendor & Provider ManagementManage relationships with colocation providers, hardware vendors, network carriers, and service partners.Oversee service-level agreements (SLAs), maintenance coordination, access controls, and service delivery.Assist in contract reviews and renewals.

The Aviation Engineering Technical Practice Leader for the Americas will report to the Americas Aviation Lead and play a pivotal role in driving the growth of our aviation engineering practice. This position is ideal for individuals who are highly motivated to lead and enhance a thriving engineering practice, possessing robust connections within the commercial airport sector. The role provides an excellent opportunity for development and collaboration with clients, federal, state, and municipal officials, industry associations, and technical leaders in a dynamic environment characterized by support and flexibility. The leader will work closely with the Global Aviation team and the transportation leadership across the US East and US West Regions.Given the nature of this position, the role offers flexible working arrangements, including remote/virtual options, with travel as required.Core ResponsibilitiesPractice Growth and SalesContribute to the growth, strategy, and sales of AECOM’s services in the Aviation sector, particularly by collaborating with Regional Aviation Market Sector Leads, the Global Aviation team, and Regional Aviation Division Managers. Collaborate with other business lines and market sector leaders to ensure strategic business growth and support aviation capture managers in securing and delivering significant engineering projects.Build and maintain strong relationships with clients, teaming partners, industry groups, and stakeholders in the aviation sector, acting as an ambassador for AECOM. Utilize technical expertise to aid in the creation of capture plans that align with business development strategies and technical capabilities.Additional Responsibilities Include:Engagement in national collaboration with Aviation Planning, B+P, Construction Management, and across various business lines for aviation civil engineering services.Development and implementation of national strategies for aviation civil engineering projects that are consistent with organizational goals, industry trends, and regulatory frameworks.Structuring technical delivery teams with the necessary skills for effective project execution.Identification and recruitment of key industry talent based on market strategies.Enhancement of existing strategies to promote organizational growth across the Americas aviation market.Advising leadership on resource capabilities that facilitate market growth and geographic expansion.Identifying resource gaps that may impede growth.