Principal Engineer, Field Process

ASM InternationalSouth Korea > Icheon

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

To excel in this role, you should possess robust technical expertise in semiconductor processes, excellent problem-solving skills, and the ability to communicate effectively with diverse teams. A passion for innovation and a commitment to customer success are essential.

About the job

Join ASM and accelerate your career in a dynamic environment where cutting-edge technology intersects with a collaborative culture.

With over 55 years of pioneering advancements, ASM leads the way in innovation, contributing significantly to sectors like 5G, cloud computing, AI, and autonomous driving. Our diverse workforce of more than 4,500 ASMers from 70 nationalities works together towards a sustainable future, making a tangible difference in the world. Our development programs are designed to foster your growth, enabling you to push the boundaries of technological possibilities.

Mission of the Role

As a Principal Engineer, Field Process at ASM, you will play a pivotal role in customer innovation, enhancing process excellence and facilitating the development of next-generation semiconductor technologies. You will collaborate directly with clients to optimize tool performance and tailor ASM solutions to their evolving requirements. This position serves as a crucial technical liaison, connecting customer teams with ASM's global expertise to achieve exceptional outcomes.

Your Key Responsibilities

Act as the primary on-site contact for customer process support, troubleshooting, and resolution escalation.
Lead equipment qualification during installation start-up, ensuring compliance with customer specifications, timelines, and ASM budgetary constraints.
Oversee and analyze tool performance throughout installation, start-up, and warranty phases, focusing on containment and sustainable solutions.
Design and execute experiments with clients to support development, continuous improvement, and troubleshooting efforts.
Disseminate technical insights and lessons learned within ASM’s key account and Global Sales and Services teams.
Engage effectively through phone, email, and presentations to maintain consistent communication with stakeholders.
Foster long-term customer relationships by anticipating future needs and delivering sustainable solutions.
Continuously enhance customer experience through innovative practices.

About ASM International

ASM International is a global leader in the semiconductor industry, dedicated to advancing technology and fostering a diverse and inclusive workplace. Our commitment to sustainability and innovation drives our mission to create a positive impact on the world.

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