Principal Product Manager, Conversation Intelligence

OutreachSeattle, WA

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience as a Product Manager in a B2B SaaS environment. Strong understanding of conversation intelligence and AI technologies. Demonstrated ability to drive product roadmap development and execution. Excellent analytical and problem-solving skills. Ability to work collaboratively across teams and communicate effectively with stakeholders. Passion for innovation and a keen interest in enhancing sales processes.

About the job

Outreach, based in Seattle, WA, develops an agentic AI platform designed for revenue teams. The platform brings together agentic AI, conversation intelligence, and assistive AI to streamline revenue processes for organizations of all sizes. Outreach supports prospecting, client expansion, deal acceleration, customer retention, and forecasting, with clients including Databricks, SAP, Siemens, and Verizon.

Role overview

The Principal Product Manager for Conversation Intelligence will lead the roadmap for the Kaia platform. This position focuses on shaping product strategy to optimize sales representative workflows and drive global growth in the B2B SaaS space. The role requires a track record of launching products that deliver measurable customer impact and contribute to revenue momentum.

What you will do

Oversee and refine the product roadmap for the Kaia conversation intelligence platform
Develop strategies to improve sales representative efficiency and workflow
Work to deliver features that help sales teams access real-time content, buyer insights, and analytics during meetings
Enable sales representatives to focus on buyer engagement by reducing manual note-taking and administrative tasks
Support sales leaders with transparent deal visibility and AI-driven analytics for coaching and performance management

Requirements

Extensive experience in product management within B2B SaaS
Proven ability to launch impactful products at scale
Strong background in driving product adoption and revenue growth

Learn more about Outreach's agentic AI platform at https://www.outreach.io/ai-agents.

About Outreach

Outreach is a leading technology company focused on creating innovative solutions for revenue teams. Our commitment to integrating advanced AI technologies sets us apart in the industry, enabling sales professionals to optimize their workflows and achieve greater success in their engagements.

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Principal Product Manager, Conversation Intelligence

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